HVAC Service Technician (no on-call)

ODell HVAC Group; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading HVAC service provider in Ontario is seeking an HVAC Service Technician to support installations and troubleshooting for clients. You'll be the expert voice on HVAC products, work directly with contractors, and ensure smooth operation of systems. Candidates should have at least 3-5 years of experience in HVAC service and relevant licensing. Competitive salary and comprehensive benefits are offered, along with opportunities for professional development.

Benefits

Competitive Salary

Comprehensive Benefits

Company Vehicle

Professional Development

Company-Wide Holiday Shutdown

Summer Fridays

Qualifications

• 3-5 years of experience in commercial and industrial HVAC service.
• Valid G-class driver’s license and clean driver’s abstract.
• Strong understanding of modern HVAC systems.

Responsibilities

• Provide support for installs, start-ups, and troubleshooting.
• Collaborate with contractors and the sales team.
• Assist with processing warranty claims.

Skills

Licensed 313A Refrigeration Mechanic

Communication Skills

Detail-oriented

Education

G1 Gas Technician Certification

Tools

Microsoft Office

Job description

Job Description

Salary : Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors across Ontario. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Why Work for O'Dell HVAC Group?

As one of Canada's Best Managed Companies, we offer our employees:

• Competitive Salary: We recognize and reward contributions to our success.
• Comprehensive Benefits, Health Spending Account, & RRSP Plan: We invest in your well-being and future.
• Company Vehicle: Enjoy the convenience of a company vehicle for all work-related travel.
• Professional Development: We support continuous learning and career growth for all roles.
• Company-Wide Holiday Shutdown: Enjoy paid time off during the holiday season.
• Summer Fridays: Wrap up early on summer afternoons!

We are seeking an HVAC Service Technician to join our Service team. Reporting to the HVAC Service Manager, you will be working with our contractors during installs, start-ups, and helping services run smoothly from day one. You'll provide expert support in the field and over the phone, troubleshoot technical issues, and get hands-on with industry-leading products.

This role is not an on-call position - regular working hours are on-site between 8:00 am and 5:00 pm, Monday to Friday.

What You'll Be Doing

• Be the expert voice for customers on the O'Dell product lineup.
• Startup and commission new systems alongside contractors, ensuring everything runs smoothly and safely.
• Offer virtual or phone support to installers and technicians for assistance with wiring, piping, programming, and general troubleshooting.
• Collaborate with our Sales team to assist with product layout and integration across a wide range of products.
• Connect with our manufacturers to obtain technical information and support materials.
• Attend customer sites to provide hands-on support during installs, commissioning, troubleshooting, and additional responsibilities as required.
• Assist with processing warranty claims by working closely with contractors and our internal team to keep the process moving in a timely manner.
• Travel to manufacturer facilities for in-depth product training as required.
• Other responsibilities as assigned.

What You Are

• Licensed 313A Refrigeration Mechanic and/or G1 Gas Technician.
• Member in good standing with the Ontario College of Trades.
• Hold a valid G-class driver’s license in good standing and a clean driver’s abstract.
• Willing and able to travel within our service territories (territory dependent on location of hire).
• Three to five (3-5) years of experience with commercial and industrial HVAC service.
• A solid understanding of computers and Microsoft Office, including openness to learning about computers and electronics as a large part of how we support modern HVAC systems.
• Strong communication skills, both verbally and written.
• Detail-oriented and reliable, following through on deadlines and commitments to customers.
• Dependable, punctual, and ready to lend a hand to team members.
• Meet the physical requirements of the role, which include:
• Lifting up to 50 lbs.
• Climbing stairs and ladders, and working at heights.
• Bending, pushing, pulling, and kneeling.
• Sitting for long periods while driving.
• Working in extreme temperatures (heat and cold).

Accessibility Commitment

At O'Dell HVAC Group, we're all about building a workplace where everyone can thrive. We're committed to fostering an inclusive, accessible environment in line with the Accessibility for Ontarians with Disabilities Act (AODA). If you need accommodations during the hiring process or on the job, please contact us. We believe that accessibility isn't just a requirement; it's part of creating a great place to work for everyone. For any accommodation requests or questions, reach out to Human Resources.