HVAC Service & Installation Technician

TRALO; Ottawa; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

TRALO Heating & Cooling is seeking an HVAC Service & Installation Technician to install residential HVAC systems with a focus on ducted and ductless heat pump installations. You will work on indoor and outdoor job sites, delivering high-quality workmanship while meeting safety codes and manufacturer specifications.

The role emphasizes installation over routine maintenance, with opportunities to mentor apprentices and grow with a company expanding across Canada.

Qualifications

• G2 Gas License is required.
• ODP license is required.
• 6+ years of hands-on HVAC installation experience, with emphasis on heat pump installations.
• Ability to work in confined spaces.
• Valid driver’s license and clean driving record.

Responsibilities

• Install residential HVAC systems with focus on ducted and ductless heat pump installations.
• Perform basic system start-ups, testing and verification after installation.
• Explain system operation and care to customers after installation.
• Test and verify installed systems for performance and efficiency.
• Complete installation reports, compliance paperwork and required documentation.
• Adhere to safety policies and maintain safe work environments on all job sites.

Skills

HVAC installation experience

Confined spaces

Customer communication

Education

G2 Gas License (Required)

ODP License (Required)

Job description

As an HVAC Service & Installation Technician, you’ll handle installations, repairs, and maintenance of HVAC systems, working directly with customers to deliver quality solutions.

As an HVAC Technician, you will be responsible primarily for the installation of residential HVAC systems, with a strong emphasis on ducted and ductless heat pump systems. This role is installation-focused and does not involve routine maintenance or full-service diagnostics, as those responsibilities are handled by designated service technicians. You will work both indoors and outdoors, including in confined spaces, and play a key role in delivering high-quality installations that meet TRALO's safety, performance, and customer satisfaction standards.

Why Join Us?

• Mentor apprentices and help shape company best practices.
• Be part of a company expanding across Canada, with room to advance.

Work with Integrity

• Your high-quality work will ensure clients feel confident and cared for every step of the way.
• Earn a competitive salary with overtime opportunities.
• Enjoy comprehensive benefits that support your health and future.

Key Responsibilities

Installations

Perform residential HVAC installations with a strong focus on ducted and ductless heat pump systems, including furnaces, air conditioners, ventilation systems, and related components, ensuring all work meets safety codes, manufacturer specifications, and industry standards.

Perform basic system start-ups, testing, and verification to ensure proper operation after installation (major servicing and diagnostics are handled by designated service technicians).

Customer Communication

Explain system operation, basic care, and proper usage to customers in a clear, professional, and friendly manner upon completion of installation.

Quality Assurance

Test and verify all installed systems to ensure proper performance, efficiency, and workmanship quality.

Documentation

Complete installation reports, compliance paperwork, and required job documentation accurately and promptly.

Safety Compliance

Adhere to all company safety policies and industry regulations while maintaining a safe work environment at all job sites, including indoor, outdoor, and confined space environments.

Qualifications

• Valid G2 Gas License (Required)
• Valid Ozone Depletion Prevention (ODP) License (Required)
• 6+ years of hands-on HVAC installation experience, with strong emphasis on ducted and ductless heat pump installations
• Solid understanding of HVAC installation practices, refrigeration fundamentals, and system commissioning
• Ability to work in confined spaces, including crawl spaces, attics, under decks, and tight mechanical areas
• Comfortable working both indoors and outdoors in varying weather and site conditions
• Strong attention to detail and commitment to quality workmanship
• Valid driver’s license and clean driving record

Assets

313D Refrigeration and Air Conditioning Systems Mechanic License/Certification is considered a strong asset

TRALO™ Heating & Cooling is a trade name of 12232278 CANADA CORP. (Previously Prestige Home Improvement)

Proud member of HRAI (Heating, Refrigeration and Air Conditioning Institute of Canada).