HVAC Account Representative

Johnson Controls; Richmond Hill; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading HVAC company in Richmond Hill, Canada, seeks a Sales Representative to grow service business through building customer relationships and selling maintenance agreements. Ideal candidates possess solid sales experience and a technical aptitude. This role offers a competitive salary, commission plans, and comprehensive benefits from day one.

Benefits

Competitive salary and commission plan

Paid vacation and holidays

Comprehensive benefits package

Company vehicle

Qualifications

• 2-3 previous progressive sales roles required.
• Aptitude for technical knowledge with high attention to detail.
• Exposure to sales methodologies and disciplines.

Responsibilities

• Build profitable relationships with new customers.
• Sell systems upgrades and renewable maintenance agreements.
• Conduct customer meetings and resolve issues.

Skills

Sales experience

Technical knowledge

Presentation skills

Service selling

Education

Post-secondary education

Tools

SalesForce.com

Job description

What you will do

The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business! The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI. Focus on selling systems upgrades and renewable maintenance agreements as the key building block for establishing these relationships. The salesperson will work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch. Uses sales tools to plan and document sales progress as well as increase business opportunity in current accounts. Expected to obtain and close business on a monthly basis.

What we offer

• Competitive salary and commission Plan

• Paid vacation/holidays/sick time - Available from day one

• Comprehensive benefits package including medical, dental, and vision care - Available from day one

• Extensive product and on the job/cross training opportunities

• With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy

• Company vehicle

• Check us out: A Day in a Life at Johnson Controls http://youtu.be/pdZMNrDJviY

How you will do it

• Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts.

• Contacts prospective customers and schedules appointments. Builds a referral network to identify new customers.

• Conducts sales calls designed to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment.

• Develops a sense of urgency to resolve needs and positions Johnson Controls as the supplier of choice. Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling systems upgrades and renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization. Understands the customer's business and speaks their language.

• Reviews and finalizes proposals with prospects and secures their commitment to the Johnson Controls solution.

• Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process.

• Keeps management informed of progress and account status using the Johnson Controls Salesforce.com tool and other means. Knows when to call for assistance from management to keep the sales process moving.

• Develops and implements territory marketing plans consistent with the Johnson Controls Building Solutions business strategy. Attends and presents at trade shows. Participates in professional organizations.

• Represents Johnson Controls professionally by conducting business according to the highest standards of quality, pride, integrity, and performance.

What we look for
Required:

• 2-3 previous progressive sales roles

• Preferred:

• Aptitude for technical knowledge with high level of attention to detail

• Enviable presentation skills complete with the ability to captivate in both individual and group communications.

• Selling of "service" and intangibles

• Exposure to sales methodologies, standards, and disciplines.

• Bonus Qualifications

• Understanding of design-build sales process

• Knowledge of Building HVAC Systems

• Knowledge and experience in SalesForce.com

• Post-secondary education

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Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.