Human Resources Specialist

HEYTEA; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A retail company in Toronto is seeking a detail-oriented HR Specialist to manage recruitment and HR compliance. The ideal candidate has a diploma, 1–3+ years of HR experience in retail, and is bilingual in English and Mandarin. Responsibilities include full-cycle recruitment, employee lifecycle management, and ensuring compliance with Canadian employment laws.

Qualifications

• 1–3+ years HR experience in retail; high-volume recruitment preferred.
• Familiar with ESA, Canadian Human Rights Act, and related employment laws.
• Strong organization, problem-solving, and confidentiality skills.

Responsibilities

• Manage full-cycle recruitment: job posting, screening, interviews.
• Support high-volume hiring using diverse sourcing channels.
• Handle onboarding and offboarding in compliance with ESA.

Skills

Detail-oriented

Bilingual in English & Mandarin

Strong communication skills

Problem-solving skills

Strong organization skills

Education

Diploma or above in HR, Business, or related field

Job description

Overview

We are looking for a detail-oriented HR Specialist / Recruiter with solid knowledge of Canadian employment laws to manage end-to-end recruitment, employee lifecycle (onboarding, offboarding, terminations), and HR compliance for our retail operations in Toronto. This role requires regular store visits and close collaboration with managers to ensure operational excellence and employee engagement.

Key Responsibilities

• Manage full-cycle recruitment: job posting, screening, interviews, reference checks, offer negotiation.
• Support high-volume hiring using diverse sourcing channels.
• Handle onboarding and offboarding in compliance with ESA and privacy laws.
• Coordinate training, track compliance certifications, and identify development needs.
• Act as the first point of contact for employee relations, workplace issues, and policy questions.
• Maintain HRIS data, prepare reports, and support process optimization.
• Ensure all HR practices comply with Canadian and Ontario employment standards.

Qualifications

• Diploma or above in HR, Business, or related field.
• 1–3+ years HR experience in retail; high-volume recruitment preferred.
• Bilingual in English & Mandarin; strong communication skills.
• Familiar with ESA, Canadian Human Rights Act, and related employment laws.
• Strong organization, problem-solving, and confidentiality skills.

We are an equal opportunity employer – we welcome applicants from all backgrounds and are committed to diversity and inclusion.