Human Resources Manager

ROME GROUP; Quebec; On-site; CAD 74,000 - 86,000; Full time

Job summary

A local nonprofit organization is seeking an HR Manager to oversee all HR functions including recruitment, employee relations, and compliance. The ideal candidate will have a Bachelor's degree and relevant HR experience, demonstrating strong organizational and communication skills. This role is based in Quebec, Canada and offers a competitive salary starting at $80,000 along with a comprehensive benefits package.

Benefits

403b employer matching program

Competitive personal time off policy

Mileage reimbursement

Professional development opportunities

Qualifications

• Demonstrated ability to manage multiple projects simultaneously while maintaining accuracy and attention to detail.
• Experience in the nonprofit sector preferred.
• Self-starter with a proactive mindset and ability to grasp complex information quickly.

Responsibilities

• Oversee all human resources functions including recruitment and onboarding.
• Promote a culture of empathy and accountability within the organization.
• Manage payroll and benefits administration ensuring compliance.

Skills

Organizational skills

Communication skills

Leadership experience

HR certification

Education

Bachelor's degree

Tools

Microsoft Office

Google Suite

Job description

Who We Are:

• Eye Thrive is a locally recognized 501(c)(3) nonprofit that empowers children to pursue their full potential by delivering essential eyecare across the St. Louis region.
• In June 2025, Eye Thrive launched a second Mobile Vision Clinic, doubling our capacity and our impact on the lives of St. Louis kids.
• This school year, Eye Thrive will provide 25,000+ vision screenings, 8,000+ comprehensive eye exams, 8,000+ prescription glasses, 3,000+ replacement glasses, and 300+ follow-up care referrals, all completely free of charge.

Job Overview:

• The HR Manager is a critical member of Eye Thrive’s leadership team, responsible for overseeing all human resources functions, including recruitment, onboarding, training, employee relations, payroll and benefits administration, compliance, and performance management. This role supports a positive, inclusive, and high-performing organizational culture aligned with Eye Thrive’s mission.
• Reporting directly to the CEO, this role balances strategic HR planning with hands-on management, collaborating closely with leadership and staff to foster a culture of empathy, accountability, and equity. The HR Manager serves as a trusted resource, navigating complex challenges, promoting employee engagement, and driving continuous improvement of HR policies and practices.
• The HR Manager is a proactive, solutions-focused leader and skilled communicator who excels at building strong relationships across teams. Adaptable and detail-oriented, they are deeply committed to advancing Eye Thrive’s impact by supporting a workforce that feels empowered, valued, and mission-driven.

Job Type:

• Permanent; Full Time; Exempt.
• 40 hours/week; Monday-Friday.
• Participation in morning/evening meetings and special events will be required as needed.
• Reports to Chief Executive Officer.

Essential Duties and Responsibilities:
Employee Relations and Culture Building – 15%

• Serves as a resource to employees, addressing questions and providing guidance on HR policies.
• Promotes and upholds a culture of empathy, collaboration, and accountability.
• Coordinates with leadership to organize team-building activities, enhancing employee engagement.
• Coaches leaders on best practices for managing difficult conversations, maintaining fairness, consistency, etc. in handling staff grievances.
• Works with leaders and team members to create, document, and follow hybrid policy guidelines if eligible.

Staffing and Recruitment – 10%

• Collaborates with the leadership team to understand staffing needs.
• Creates or adjusts job descriptions as needed for job postings.
• Manages the recruitment process, including job postings, screening, interviewing, and selecting candidates.
• Leads the development of an inclusive and diverse recruitment strategy to attract high-quality talent.
• Designs and implements an effective onboarding program that integrates new hires into the organization’s culture.
• Coordinates with leaders/managers to ensure a smooth transition for new employees.
• Manages the offboarding process, conducts exit interviews, and ensures all documentation is complete.
• Purchases and renews malpractice insurance for optometrists.

Payroll and Benefit Administration – 10%

• Completes bi-weekly payroll processing, monthly mileage and reimbursements, ensuring timely and accurate compensation for all staff.
• Administers employee benefits, including health insurance, retirement plans, and other organization-sponsored programs for all staff.
• Acts as the primary contact for all staff with questions or concerns related to payroll and benefits, ensuring a positive experience and prompt resolution of inquiries.
• Responsible for monitoring timekeeping on a weekly basis.
• Oversees the overtime policy and ensures organization-wide compliance, with a strong focus on budget alignment and accountability.

Compliance and Policy Administration – 10%

• Maintains and updates HR policies/protocols to ensure compliance with local, state, and federal regulations.
• Stays informed of relevant employment laws and regulations, recommending updates as necessary.
• Manages all staff files and HR records in compliance with organizational standards.
• Collaborates with legal counsel and external advisors to resolve complex employee legal issues and minimize company risk as needed.
• Responsible for monitoring the manager and employee sign off on time tracking weekly.
• Responsible for accurate and timely unemployment quarterly payments.

Training and Development – 10%

• Supports leaders with identifying training needs and professional development opportunities for staff.
• Supports managers in developing individualized support to enhance staff’s skills and knowledge.
• Understands training opportunities at the Delmar DivINe and prioritizes employee participation as determined appropriate.
• Ensures organization-wide adherence to best practices and compliance standards by implementing and monitoring effective training.

Employee Evaluation – 10%

• Implements performance review processes across the organization.
• Create and lead employee and leadership trainings as needed.
• Manages documentation corresponding with each step of the evaluation timeline in HRIS.
• Manages and supports team with SMART goal setting and tracking.
• Leads ongoing reflection and feedback processes with staff to assess the employee evaluation, and makes updates as needed to ensure relevance, fairness, and effectiveness.

General HR Support – 10%

• Advises the CEO on key HR matters, including leadership development, workforce planning, and employee relations, ensuring that HR practices support the company’s vision and culture.
• Contributes to the ongoing improvement of HR processes and policies to align with best practices.
• Manages and updates the HRIS system as needed to ensure accurate record-keeping and documentation.

Leadership – 10%

• Demonstrates strategic leadership by anticipating needs, aligning team efforts with organizational priorities, and fostering a culture of empathy, accountability, and high performance.
• Participates and contributes in regular leadership team meetings to ensure we lead with transparency, respond in real time, and stay connected as one team moving towards our mission.
• Leads and supports professional development for team members to promote skill-building, collaboration, and growth.
• Monitors departmental budget and expenses, reviews monthly budget vs. actuals, and adjusts plans as needed to meet financial goals.
• Prepares bi-monthly board reports summarizing key activities, progress, and updates; participates in board meetings and committees as needed.
• Builds enthusiasm and consensus around team strategies, key initiatives, and long-term organizational goals.

Strategic Planning – 10%

• Advances the strategic plan by holding self accountable and collaborating with the team to ensure organizational priorities, goals, and targets are met as outlined in the work plan.

General Organizational Support – 5%

• Demonstrates a deep commitment to Eye Thrive’s mission by centering kids and families in all decisions and actions. Leads with empathy, compassion, and trust while advancing equity and transformational change in both day-to-day work and long-term impact. Consistently reflects organizational values in relationships, communication, and decision-making.
• Participates in the annual employee evaluation process by receiving and providing constructive feedback, reflecting on performance, and identifying growth opportunities for the year ahead.
  Supports organization-wide initiatives, including special events, fundraisers, stewardship activities, and community outreach or operations, as needed.
• Completes other tasks as assigned and required by direct supervisor or CEO.

Skills, Knowledge, and Abilities:
Abilities

• Demonstrated ability to manage multiple projects simultaneously while maintaining accuracy and attention to detail.
• Strong organizational skills with the ability to stay focused and productive despite interruptions or shifting priorities.
• Ability to make sound decisions, exercise good judgment, and adapt quickly to evolving circumstances.
• Excellent verbal and written communication skills, with the ability to communicate clearly across a range of audiences.
• Self-starter with a proactive mindset and the ability to grasp complex information quickly and respond with appropriate action.

Skills

• Deep commitment to the organization’s mission, values, and people-centered culture.
• High level of integrity, discretion, and professionalism in handling sensitive information.
• Strong interpersonal skills with the ability to work independently and as part of a team in a fast-paced, dynamic environment.

Knowledge

• Bachelor’s degree required.
• HR certification preferred.
• Demonstrated leadership experience in human resources or related field.
• Experience in the nonprofit sector preferred.
• Proficient skill level with Microsoft Office applications.
• Proficient skill level with Google Documents, Sheets, and Calendar.

Physical Requirements and Working Conditions:
Physical Demands

• Must be able to lift and carry 25 pounds on occasion when supporting Eye Thrive visits and/or events during set-up and tear-down.
• Ability to move up and down stairwells.
• Must have access to a reliable vehicle to travel to schools and community centers and between office locations.

Work Environment

• Works at a shared workspace office at Eye Thrive headquarters at the Delmar DivINe.
• Occasionally travels to Mobile Vision Clinic at various schools and community centers throughout Greater St. Louis.
• Occasionally travels to the Warehouse in Maryland Heights as needed.

Compensation and Benefits

• Salary starting at $80,000.
• Competitive benefits package, including medical, dental, vision, life insurance and Employee Assistance Program services.
• 403b employer matching program.
• Competitive personal time off policy.
• Mileage reimbursement.
• Professional development opportunities.

Submit a cover letter and resume at eyethrive.bamboohr.com/jobs Priority is given to early applicants; applications are reviewed on a rolling basis and position is open until filled.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. This job description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.