Human Resources Manager

Bow Valley Regional Transit Services Commission - Roam Transit; Banff; On-site; CAD 90,000 - 95,000; Full time

Job summary

A leading transit service provider in Banff seeks a Human Resources Manager to lead HR programs and foster a positive work culture. This role requires 5+ years of HR experience, focusing on recruitment, employee relations, and compliance. The ideal candidate is a strong leader with robust skills in conflict resolution and data analysis, committed to building an inclusive workforce. A competitive salary and benefits are offered.

Benefits

Competitive annual salary between $90,000 - $95,000

Paid vacation starting at 3 weeks per year

Extended Health and Dental Benefits

$750 annual Health/Wellness Spending Account

Local Authorities Pension Plan (LAPP)

Qualifications

• 5+ years of progressive Human Resources experience with exposure to all major functional areas of HR.
• 3+ years of leadership experience supervising a small team.

Responsibilities

• Lead HR programs across recruitment, performance, engagement, and employee relations.
• Manage and participate in full-cycle recruitment and onboarding processes.
• Champion engagement, recognition, and wellness programs.

Skills

Leadership skills

HR policy development

Employee relations

Data analysis

Conflict resolution

Coaching and mentoring

Communication skills

Education

Post-secondary education in Human Resources or related field

CPHR Designation or Candidacy

Tools

HRIS systems (BambooHR)

Job description

Overview

Roam Transit, the Bow Valley’s premier transit provider, serves Banff, Canmore, and Lake Louise with sustainable, reliable, and accessible public transit. Roam, also known as the Bow Valley Regional Transit Services Commission (BVRTSC), supports residents and visitors with year-round and seasonal transit options to explore the Bow Valley without a private vehicle, helping to reduce environmental impact, alleviate traffic, and improve mobility in the region.

What We’re Looking For

Roam is seeking a hands-on, experienced, and people-focused Human Resources Manager. In this role, you’ll actively deliver day-to-day HR programs while providing leadership and guidance to our HR Generalist. Reporting to the Director of Finance and Administration, you’ll be directly involved in the work and will play a key part in fostering a positive, engaged, and high-performing workplace culture that reflects Roam’s values: Passion, Resourcefulness, Kindness, and Inclusivity.

This is a full-time, in-office position which will require the successful candidate to either live in the Bow Valley region or be able to reliably commute to Banff, AB daily.

As Roam’s Human Resources Manager, you will:

Lead With Impact

• Lead HR programs across recruitment, performance, engagement, and employee relations.
• Partner with managers as a trusted advisor, providing coaching and guidance.
• Ensure policies, practices, and programs align with applicable legislation and Roam’s strategic goals.
• Collaborate with the Director of Finance and Administration in preparing the annual HR budget.

Shape Our Growing Team

• Manage and participate in full-cycle recruitment, from posting and interviewing to reference checks and offer letters, utilizing inclusive and strategic hiring practices.
• Guide and contribute to workforce and succession planning to support long-term growth.
• Deliver engaging onboarding, orientation, and offboarding experiences.

Build a Workplace People Love

• Champion engagement, recognition, and wellness programs that help build a positive workplace.
• Directly support managers with the tools and resources necessary to conduct meaningful performance reviews.
• Directly handle employee relations matters, and work alongside managers to ensure fairness, compliance, and empathy.

Champion Fairness & Safety

• Ensure compliance with employment standards, human rights, privacy, and health and safety legislation.
• Promote health and safety as a committee member and HR Partner.
• Safeguard employee data and uphold privacy standards.

Reward & Support Our Team

• Support and enforce equitable compensation and rewards practices.
• Work closely with the HR Generalist, actively administering benefits and day-to-day HR systems as needed.
• Oversee staff housing programs, ensuring the HR Generalist is supported with the day-to-day management as well as compliance with housing policies.

Use Insights to Drive Change

• Manage and optimize internal HRIS systems for efficiencies and accurate reporting.
• Analyze HR data to provide insights and guide decision-making.

This is a hands-on HR Manager role. You’ll roll up your sleeves and actively contribute to the daily delivery of HR services, while also shaping strategy and guiding a small team as Roam continues to grow.

What You’ll Bring

Experience

• 5+ years of progressive Human Resources experience with exposure to all major functional areas of HR.
• 3+ years of leadership experience, overseeing a small team.

Education

• Post-secondary education in Human Resources, Business Administration, or related field is required.
• CPHR Designation or Candidacy is preferred.

Knowledge, Skills, and Abilities

• Comprehensive knowledge of and ability to interpret and apply Alberta Employment Standards, Human Rights legislation, FOIP/Privacy requirements, and other employment-related legislation and best practices.
• Experience in employee relations, conflict resolution, and disciplinary processes.
• Experience in developing HR policies and programs.
• Capable of utilizing HRIS systems (familiarity with BambooHR is a plus).
• Ability to lead or support workforce planning, job evaluations, and succession planning initiatives.
• Experience with recruitment, interviewing, and candidate assessment.
• Strong leadership skills including coaching, mentoring, ability to delegate, and achieve results through teamwork.
• Ability to manage sensitive and confidential information appropriately.
• Critical thinking skills with the ability to use data to support decision-making.
• Proven experience in relationship management.
• Strong verbal and written communication skills.
• Ability to collaborate with senior leadership and external consultants on HR strategies.
• Self-motivated and independent with the ability to take initiative.
• Experience with WCB claims management advantageous.
• Experience with employee housing/accommodations administration is considered an asset.

What We Offer

• A competitive annual salary between $90,000 - $95,000.
• Paid vacation, starting at 3 weeks per year.
• Extended Health and Dental Benefits, including an EFAP.
• $750 annual Health/Wellness Spending Account.
• Local Authorities Pension Plan (LAPP).
• Professional development support.
• A 35-hour work week, Monday to Friday.
• The opportunity to work for an organization that has a positive community impact.

To learn more about Roam, visit: https://roamtransit.com/about-us/careers/

To apply, please submit your cover letter and resume in one document by midnight on Monday September 22, 2025. We thank all candidates for applying; however, only those deemed qualified will be contacted for an interview.

Roam Transit is proud to be an equal opportunity employer. We are committed to building a diverse, inclusive, and respectful workplace where everyone feels valued and supported. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by applicable law.

If you require accommodation during the recruitment or interview process, please let us know. We are happy to work with you to ensure accessibility and a positive candidate experience.