Human Resources Generalist & Office Manager

iTacit; Fredericton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A fast-growing SaaS company is seeking a Human Resources Generalist & Office Manager to enhance organizational culture and manage HR processes. This role involves handling employee inquiries, managing recruitment and onboarding, and overseeing office operations. Ideal candidates will have a background in HR or Business Administration, strong organizational skills, and experience in a tech environment. Join a people-first culture focused on growth and development.

Benefits

Competitive salary

Professional development opportunities

Qualifications

• 3+ years of experience in human resources or office coordination.
• Solid understanding of New Brunswick employment standards.
• Proficiency in HR software tools.

Responsibilities

• Act as the first point of contact for employee HR-related inquiries.
• Manage the full employee lifecycle: recruitment, onboarding, transitions, and offboarding.
• Oversee day-to-day operations of the physical office.

Skills

Strong communication skills

Organizational skills

Attention to detail

Education

Post-secondary education in HR or Business Administration

Tools

HRIS

ATS

Job description

Human Resources Generalist & Office Manager

Human Resources Generalist & Office Manager

We are a fast-growing SaaS company with a strong market foothold, scaling rapidly to meet increasing customer demand. As we prepare for our next stage of growth, we’re excited to welcome a dedicated Human Resources and Office Management professional to help support our people and culture.

About iTacit :

iTacit connects employees to everything they need to do their job. iTacit is an end-to-end digital workplace and training hub that puts email-free messages, a social intranet, digital forms, checklists and more into the hands of the front-line.

• Best Customer Support 2025
• Best Service Provider of the Year 2024
• Best LMS for Healthcare, Medical and Telemedicine 2023
• Top LMS for Employee Training 2022
• Top LMS for Mobile Learning 2022

About the Role

We are looking for a proactive and organized HR Generalist & Office Coordinator to join our team. This position, combining human resources generalist duties with office operations oversight is ideal for someone who thrives in a dynamic environment and enjoys balancing people operations with workplace coordination. You’ll be the go-to person for employee lifecycle coordination, day-to-day HR support, and a key contributor to our workplace culture. You’ll also manage office operations by leading the planning and execution of employee events and engagement activities that contribute to a smooth, engaging, and productive work environment.

Key Responsibilities

Human Resources (Approx. 70%)

• Act as first point of contact for employee HR-related inquiries - serving as a trusted point of contact for employee questions or concerns
• Manage the full employee lifecycle : recruitment, onboarding, internal transitions, and offboarding
• Maintain and update HR policies, handbooks, and procedures in compliance with applicable employment standards
• Support managers with performance review processes and employee development initiatives
• Develop and coordinate employee engagement efforts and wellness programs
• Manage HRIS and maintain accurate employee records and documentation
• Assist leadership with compensation benchmarking, job descriptions, and role alignment as we grow
• Support leadership with internal communications and culture-building efforts

Office Management (Approx. 30%)

• Oversee day-to-day operations of the physical office (supplies, vendors, space planning)
• Coordinate office events, team meetings, and celebrations
• Support travel, meeting, and logistics coordination of the team, as needed
• Ensure a safe and welcoming workplace environment
• Assist with administrative tasks as needed, including scheduling and record-keeping

Qualifications

• 3+ years of experience in a human resources or office coordination role
• Solid understanding of New Brunswick employment standards and HR best practices
• Strong communication and interpersonal skills
• Organized and detail-oriented, with the ability to juggle multiple responsibilities
• Discreet and professional with confidential information
• Proficient in HR software tools (e.g., HRIS, ATS, or payroll systems)
• Experience in a fast-growing or tech / SaaS environment is an asset
• Post-secondary education in HR, Business Administration, or related field preferred
• CPHR designation (or working toward it) is considered an asset

Work With Us

Being part of the iTacit team means being part of an organization that values its members.In addition to offering a market competitive salary, we ensure that our employees enjoy work-life balance and professional and personal growth opportunities.We have tight-knit team at iTacit.This means that everyone has a voice that is heard, and a team who will listen.Your skills andinnovative ideas will have a direct influence on our product and its success.

What We Offer

• Competitive salary commensurate with experience
• Opportunities for professional development and growth
• A people-first culture where your impact will be felt across the organization

Applicants must be Canadian citizens, permanent residents, or hold a valid Canadian work permit.

iTacit is committed to building a diverse workforce reflective of the diversity of Canada.We celebrate, support, and are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

We greatly appreciate the interest of all candidates, however, only those selected for interviews will be contacted.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

Software Development

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