Human Resources Generalist (Bilingual)

Kiokii and...; Markham; On-site; CAD 70,000 - 107,000; Full time

Job summary

A leading retail platform in Markham is seeking a Bilingual Human Resources Generalist. You will manage HR policies, recruit talent, and ensure compliance with labor laws while promoting an inclusive workplace. The ideal candidate has over 5 years in HR, strong knowledge of Canadian laws and is fluent in English and French. This full-time role offers a dynamic work environment with growth opportunities.

Qualifications

• 5+ years of HR experience, preferably in retail.
• Strong knowledge of employment laws and HR best practices in Canada.
• Proficiency in both English and French.

Responsibilities

• Lead development of HR policies and procedures.
• Oversee recruitment processes for top talent.
• Manage HR documentation and monitor HR metrics.

Skills

Communication skills

Interpersonal skills

Conflict-resolution skills

Education

Bachelor’s degree in Human Resources or related field

Tools

HR software and tools

Job description

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Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 15 stores in Canada to-date and more to come!

We are looking for a Bilingual Human Resources Generalist to join our team.

About the Role

As a Bilingual Human Resources Generalist, you will lead the development, implementation, and management of human resources policies, procedures, and practices. Including but not limited to…

Policy Development and Review :

• Review, update, and maintain company policies, ensuring compliance with legal requirements and best practices.
• Develop new policies to address organizational changes, employee needs, and emerging workplace trends.
• Communicate policy changes effectively across the organization and ensure proper implementation.
• Collaborate with leadership to align policies with Kiokii’s values and strategic goals.

Employee Relations and Engagement :

• Act as the point of contact for employee concerns, fostering a positive and inclusive work environment.
• Advise managers and employees on HR-related issues, ensuring fair treatment and adherence to policies.
• Develop initiatives to enhance employee engagement, retention, and satisfaction.

Recruitment and Talent Management :

• Oversee recruitment processes to attract and retain top talent.
• Support performance management, including evaluations, goal setting, and feedback processes.
• Identify training and development opportunities to build employee skills and career growth.

Compliance and Risk Management :

• Ensure compliance with federal, provincial, and local labor laws and regulations.
• Handle sensitive employee data with confidentiality and integrity.
• Conduct investigations and resolve workplace conflicts or grievances in a timely and professional manner.

HR Operations and Reporting :

• Manage HR documentation, including employee records, contracts, and performance reviews.
• Monitor and analyze HR metrics to identify trends and areas for improvement.
• Prepare reports for senior management on HR activities and policy updates.

Strategic HR Initiatives :

• Partner with leadership to develop and execute HR strategies that support business objectives.
• Lead change management initiatives related to organizational structure, culture, or processes.
• Promote diversity, equity, and inclusion (DEI) across all HR practices.

What We're Looking For

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of HR experience, retail experience is a plus.
• Strong knowledge of employment laws and HR best practices in Canada.
• Excellent written and verbal communication skills.
• Proven ability to handle sensitive and confidential information with discretion.
• Strong interpersonal and conflict-resolution skills.
• Proficiency in HR software and tools, with strong organizational and project management abilities.
• Ability to speak, read, and write in both English and French

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

Retail

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