Human Resources Generalist

Community Living Hamilton; Hamilton; On-site; CAD 66,000 - 76,000; Full time

Job summary

Community Living Hamilton invites applications for a Human Resources Generalist to join our People Resources Services team. You will lead recruitment, onboarding, and employee relations across a busy agency serving 1,600 individuals and their ecosystems in Hamilton.

Responsibilities include supporting occupational health and safety, labor relations, training, compensation and benefits, disability management, and HR administrative duties, while maintaining confidentiality and high standards of

Qualifications

• Completion of a recognized HR program.
• Bachelor’s degree or college HR qualification.
• CHRP/CHRL certification preferred.
• Experience in developmental services or healthcare is an asset.

Responsibilities

• Recruitment and Selection: develop postings, run interview process and onboard new hires.
• Occupational Health and Safety: support JHSC and safety initiatives; track inspections.
• Labour Relations: manage employee concerns; support bargaining; maintain collective agreement.
• Training and Development: support performance management and training initiatives; identify skill gaps.
• Compensation and Benefits: assist with compensation initiatives and benefits queries.
• Disability Management: manage WSIB claims and return-to-work processes; coordinate supports.
• Organizational Development: analyze HR metrics and advise on policies.
• HR Administration: train junior staff; maintain confidential records; update docs.

Skills

Microsoft Office

HRIS

Attention to detail

Confidentiality

Education

Bachelor’s degree in Business Administration, Labour Relations or Human Resource Management

College Diploma/Certificate in Human Resources Management

CHRP/CHRL certification

Tools

HRIS system

Job description

Community Living Hamilton (CLH), a busy and vibrant organization that supports 1,600 adults and children with diverse abilities thrive in the community. We have openings for the role of Human Resources Generalist to work within the People Resources Services offered by our agency.

ORGANIZATION PROFILE

CLH is the region’s largest service provider for individuals with developmental disabilities such as Down Syndrome and Autism. We are dedicated to helping them achieve their full potential, be included in our community, and, ultimately, build great lives.

This is an existing vacancy

Pay Rate

$66,000 – 76,000

ROLE

• Recruitment and Selection: Development of job postings, position-specific behavioural interview packages; conducting initial phone/video interviews; scheduling and conducting of interviews; preparation of new hire packages; onboarding preparation and delivery.
• Occupational Health and Safety: Act as a supporting member to the Joint Health and Safety committee (JHSC); lead and/or support projects assigned by the JHSC; create tools and resources to improve employee health and safety; coordinate and track annual health and safety inspections; ensures compliance with health and safety regulations.
• Labour Relations: Is well-versed in labour laws and regulations;Leads the employee grievance process; acts as the main point of contact for employee concerns and queries on HR-related topics; acts as a main point of contact for union executives; supports the collective bargaining process; maintains and ensures compliance to the collective agreement; undertakes projects and initiatives to improve and maintain positive employee and union relations; responsible for the full investigation process.
• Training and Development: Provides support and creates effective resources for management to conduct impactful performance management and regular performance reviews; leads and/or supports initiatives to improve employee training and learning; helps management identify gaps in employee skills/knowledge and creates tools to address these gaps.
• Compensation and Benefits: Provides project support in compensation-related initiatives; acts as a main point of contact with the benefits provider and for employee queries.
• Disability Management: Responsible for full-cycle disability management of all types for all employees; responsible for all WSIB claims from submission to final return to work; acts as the main point of contact for third party disability management supports; acts as the main point of contact for long-term disability provider; ensures timely and safe return to work with appropriate accommodations.
• Organizational Development: Gather and analyze data with useful HR metrics; provide HR insight on organization-wide multi-team initiatives; works towards improving company policies and procedures; provides evidence-based recommendations for improving organizational success.
• HR Administration: Provide training and support to junior members of the HR department; development of standardized forms, processes, policies regarding the HR function; audits employee files and ensures confidentiality; updates training/certifications in employee database; files and/or shreds obsolete documentation.

Experience, Skill & Knowledge Requirements

• Completion of a recognized HR program
• Bachelor’s degree, preferably in Business Administration, Labour Relations or Human Resource Management and/or College Diploma/Certificate in Human Resources Management
• Certified Human Resources Professional (CHRP) or Leader (CHRL)
• Developmental Services and Healthcare experience an asset
• Strong computer skills Microsoft Office; Word, Excel and PowerPoint
• Knowledge and understanding of HRIS
• Ability to work in a fast-paced environment while maintaining high standards of accuracy, attention to detail, timeliness, and confidentiality
• Interest/knowledge in working with an organization serving individuals with special intellectual needs
• Interest in working within the not-for-profit sector
• Detail-oriented, ability to prioritize assigned tasks and manage time effectively
• Vulnerable persons screening required for this role

The posting closes by 01 st November 2026 midnight. Community Living Hamilton is committed to equitable employment practices. Candidates with fluency in a second language are encouraged to note this in their resume.