Human Resources Business Partner (Contract)

Southbridge Care Homes; Ottawa; Hybrid; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Health and dental benefits

RRSP match

Annual wellness credit

Paid time off

Job summary

Southbridge Care Homes is seeking a Human Resources Business Partner to support a portfolio of long-term care and retirement homes in Ontario. The role reports to the Senior HRBP and collaborates with site leaders to align people practices with organizational needs.

The position offers a hybrid work schedule (3-4 days remote), with occasional travel across Eastern Ontario. Core hours are 8:00 AM–4:00 PM, Monday–Friday, with flexibility for project work and overtime as needed.

Qualifications

• Bachelor’s degree in Human Resources or a related field.
• Minimum 5 years of progressive HR experience, preferably in an HRBP or similar role.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Excellent communication and interpersonal skills across all organization levels.

Responsibilities

• Partner with managers and leaders to advise on employee relations, performance management, and HR policy interpretation.
• Provide disability management and ensure compliance with applicable legislation.
• Lead labour relations activities including discipline, investigations, and collective bargaining support.
• Support change management initiatives and organizational development programs.
• Coordinate annual compensation activities with leadership and Payroll.
• Drive employee engagement and retention through action plans.
• Track workforce metrics and report trends quarterly; propose corrective actions.
• Deliver site-based training on workplace culture and policy updates.
• Address workplace issues and ensure health and safety compliance.
• Stay updated on employment law and policy developments to mitigate risk.
• Assist with HR policy development and process improvements.

Skills

HR Business Partner

Stakeholder management

Labor relations

Performance management

Change management

Data-driven decisions

Communication

Policy interpretation

Education

Bachelor's in HR or related

Tools

HRIS

Payroll systems

MS Office

Job description

Southbridge Health Care LP owns and operates several long-term care and retirement Homes throughout many urban and rural areas of Ontario. We are currently seeking a Human Resources Business Partner to deliver support and expertise to a portfolio of LTC homes (Southbridge Care Homes). Reporting to the Senior Human Resources Business Partner, this role plays a critical role in delivering high-quality HR services to our corporate office and leaders across our LTC and Retirement homes. This role works closely with managers to align people practices with organizational needs, providing guidance on talent management, employee relations, and organizational development. By collaborating with the Senior HRBP and peers, the HRBP contributes to initiatives that promote a positive, inclusive workplace culture while maintaining compliance with legislation and organizational policies.

This is a full-time position eligible for a hybrid work schedule, with 3-4 day per week remote. Involves occasional travel to the sites across Eastern Ontario, a reliable vehicle is a must. Standard working hours are Monday through Friday, 8:00 AM to 4:00 PM, with some flexibility depending on project requirements and occasional need for overtime. The role involves prolonged periods of sitting and working on a computer. The environment is fast-paced and deadline-driven, requiring high attention to detail and strong time management skills. The role includes regular use of computer systems and collaboration with cross-functional teams.

Responsibilities:

• Partner with managers and business leaders across assigned sites to provide guidance on employee relations, performance management, and HR policy and contract interpretation, ensuring consistency and compliance.
• Provide disability management support, ensuring compliance with applicable legislation and organizational policies.
• Lead all labour relations matters at assigned sites, including discipline, performance improvement planning, grievance management, assisting in collective bargaining processes, and supporting complex workplace investigations.
• Support organizational change management initiatives to ensure smooth transitions and employee alignment.
• Execute annual compensation cycle activities in coordination with leadership and Payroll.
• Drive employee engagement and retention efforts, including planning and executing engagement action plans.
• Track and report on workforce metrics (e.g., turnover, absenteeism, grievances) quarterly, highlighting trends and recommending corrective actions.
• Deliver site-based training or information sessions on topics such as workplace culture, policy updates, and leadership development.
• Manage workplace issues, including conflict resolution, investigations, and compliance with employment and health & safety legislation.
• Stay current on employment legislation, collective agreements, and HR best practices to proactively identify risks and recommend policy or process improvements.
• Assist with the development, review, and enhancement of HR policies and procedures.
• Lead process improvement initiatives to streamline HR administration and increase efficiency.

Qualifications:

• Bachelor’s degree in Human Resources or a similar post-secondary diploma.
• Minimum of 5 years of progressive HR experience, preferably in a Business Partner or similar role.
• Proven track record of building strong relationships with stakeholders and influencing business outcomes.
• Solid understanding of HR best practices, employment laws, and regulations.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate and communicate across all levels of the organization.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Ability to manage change effectively and drive change initiatives to achieve desired outcomes.
• CHRL designation is an asset.

What we offer:

• The opportunity to work in a dynamic, fast-paced environment within a rapidly growing company.
• Paid time off.
• Employer-paid health and dental benefits.
• RRSP match contribution.
• Annual wellness credit to support your well-being.
• The opportunity to make a direct impact in a growing organization.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

Note: At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.