Human Resources Business Partner

ONTARIO HIV TREATMENT NETWORK; Toronto; Hybrid; CAD 76,000 - 85,000; Full time

Job summary

A community health organization in Toronto is seeking a Human Resources Business Partner specializing in Employee Relations. The role involves managing workplace conflict, supporting HR functions, and ensuring compliance with employment laws. Ideal candidates have a strong HR background with 5+ years of experience, particularly in unionized environments. The position offers a hybrid work model, competitive salary, and commitment to diversity and inclusion.

Benefits

Dental care

Employee assistance program

Life insurance

Qualifications

• Minimum of 5 years of progressive HR experience, with at least 3 years in a unionized environment.
• Experience in grievance handling and collective agreement interpretation.
• Mediation and conflict management/resolution experience required.

Responsibilities

• Provide guidance on the interpretation of collective agreements and policies.
• Support investigations into workplace complaints and conduct.
• Coordinate workplace accommodation requests following applicable laws.

Skills

Employee relations expertise

Conflict resolution

Strong communication skills

Education

Post-secondary education in Human Resources Management

CHRP designation (or working towards)

Tools

MS Office (particularly Excel)

HRIS experience (Dayforce an asset)

Job description

About Us

The Ontario HIV Treatment Network (OHTN), established in 1998, is a nonprofit organization with a mission to improve the health and lives of people living with and at risk of HIV by using data and evidence to drive change. We work with three main types of partners 1) testing programs and clinics; 2) AIDS service and other community-based organizations; and 3) policy and system leaders within and beyond the health sector – to support the implementation of the provincial HIV strategy, priorities, and directions.

About the Role

The Human Resources Business Partner – Employee Relations will play a critical role in fostering a positive, respectful, and legally compliant workplace. This role will be primarily responsible for employee and labour relations, investigations, workplace conflict resolution, and supporting the organization's approach to compensation, job evaluation, and policy development. The successful candidate will be a trusted advisor to leaders and staff, with demonstrated experience in a unionized environment. They will also support broader HR functions such as training, recruitment, workforce planning, and engagement initiatives.

Employee & Labour Relations:

Provide guidance and advice to managers and staff on the interpretation and application of the collective agreement, policies, and employment legislation.

Build and maintain constructive relationships with the union and support resolution of workplace issues through dialogue, mediation, and collaborative problem-solving.

Support investigations into complaints related to workplace harassment, discrimination, and misconduct, ensuring fairness, consistency, and compliance with legislation and organizational policy.

Support grievance handling and participate in meetings with union representatives, ensuring thorough documentation and adherence to process.

Provide coaching to employees on conflict management and effective workplace practices.

Support managers by providing guidance and resources on conflict management and effective workplace practices.

Job Evaluation & Compensation:

Support the administration and maintenance of the job evaluation process, ensuring consistency, equity, and compliance with the collective agreement.

Provide advice on compensation, salary reviews, pay equity, and market benchmarking to support organizational competitiveness and internal equity.

Assist with workforce planning and organizational design activities to align people structures with strategic priorities. Policy & Compliance

Contribute to the review, update, and development of HR policies and procedures, ensuring alignment with best practices, legislation, and collective agreement provisions.

Ensure compliance with all relevant employment laws, occupational health and safety standards, and human rights legislation.

Support initiatives related to workplace training on topics such as harassment prevention, respectful workplace, and employment standards.

Collect and action HR-related data to support policy changes

Attendance, Accommodation & Wellness

Coordinate workplace accommodation requests, ensuring compliance with the Ontario Human Rights Code, Occupational Health and Safety Act, and applicable policies, while supporting both the employee and the manager through the process.

Support the administration of short-term disability, long-term disability, and return-to-work programs, working closely with employees, managers, union representatives, and external providers to ensure smooth and timely reintegration.

Broader HR Support

Provide support across HR functions including recruitment, onboarding, engagement, and performance management, as needed.

Collaborate with colleagues in the HR team to advance initiatives that support staff well-being, engagement, and retention.

Act as a culture champion by modeling respectful, collaborative behaviours and supporting all staff to do the same.

Contribute to projects and initiatives that strengthen organizational culture and effectiveness.

Supports the integration of Diversity, Equity, Inclusion, and Accessibility (DEIA) principles in HR policies, procedures, and practices.

Update and keep track of general HR systems, benefits provider information, and pension plan input

General Human Resources filing and support

Answer inquiries from employees

Other Duties

• Other additional and / or alternative duties as assigned

About You

Post-secondary education in Human Resources Management (diploma / degree) or equivalent combination of education and experience.

CHRP designation (or working towards) preferred.

Minimum of 5 years of progressive HR experience, with at least 3 years in a unionized environment.

Demonstrated experience in employee / labour relations, including grievance handling, collective agreement interpretation, and working collaboratively with unions.

Proficient in using HR data and Dashboard reporting

Ability to maintain confidentiality; mediation and conflict management / resolution experience is required;

Computer literacy in all applications of MS Office (particularly MS Excel) and HRIS experience required (Dayforce experience an asset);

Knowledge of job evaluation systems, compensation frameworks, and pay equity principles.

Keen attention to detail, action-oriented, excellent organization skills and demonstrated ability to move forward multiple projects simultaneously.

Strong communication skills, both verbal and written. Demonstrated ability to build relationships and communicate and collaborate effectively across all functions and levels.

Proven experience in conducting investigations and harassment prevention methodologies.

Availability to be on-site an average of 3 days per week (can change depending on operational needs).

How to Apply

If you are interested in this position, please submit your application via e-mail to

Please use the " Human Resources Business Partner – Employee Relations" as the subject line

Your cover letter and resume should be attached as a single PDF / Word file

Application Deadline : MONDAY September 29th, 2025

We would like to thank all applicants in advance for their interest in the OHTN, but only candidates receiving serious consideration will be contacted. No phone calls or agencies please.

We welcome those who strive to understand and appreciate the diversity of our network, population, and community. Committed to Anti-Racism and Truth & Reconciliation efforts, the OHTN is dedicated to treating everyone respectfully and fairly. We are also committed to the greater involvement and meaningful engagement of people living with HIV / AIDS (GIPA / MIPA) in all that we do. We welcome applications from persons living with HIV / AIDS and from diverse backgrounds - no matter their race, ethnicity, sex, gender identity and expression, sexual orientation, nationality, socioeconomic status, religion, caste, language, age, and health or other status - to join our team.

We continuously act to implement our Anti-Black Racism and Truth & Reconciliation plans and our DEI policy, fostering equitable, inclusive and accessible processes throughout our entire organization. If you require any accommodations during the hiring process, please do not hesitate to let us know and we will work together to meet your needs.

Job Types

Full-time, Permanent

Pay

$76,125.00-$84,313.00 per year

Benefits

• Dental care
• Employee assistance program
• Life insurance

Work Location

Hybrid remote in Toronto, ON M4T 1X3