Human Resources Business Partner

Partners Community Health; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative not-for-profit organization is looking for a Human Resources Business Partner to join their dedicated team. This role involves providing strategic HR guidance, fostering employee relations, and supporting management in achieving business objectives. You'll play a key role in implementing best practices in HR, ensuring compliance with legislation, and promoting a healthy work environment. This is an exciting opportunity to make a significant impact in a dynamic organization focused on community health and well-being. If you are passionate about HR and want to contribute to a mission-driven team, this position is for you.

Qualifications

• 5+ years of HR experience with proven labour relations in a unionized setting.
• Strong relationship management and organizational skills required.

Responsibilities

• Provide strategic HR guidance on employee relations and performance management.
• Support managers through grievance, mediation, and arbitration processes.

Skills

Human Resources Management

Labour Relations

Employee Engagement

Performance Management

Workforce Planning

Coaching

Project Management

Change Management

Education

Post Secondary Education in Human Resources

CHRP Designation

Tools

HRIS Systems (e.g., Dayforce)

Job description

Job Description

Posted Friday, May 2, 2025 at 4:00 AM

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Position Summary:

PCH is seeking a Human Resources Business Partner (HRBP) to support the Partners Community Health team. Reporting to the Director, People & Culture, the HRBP will partner with management to endorse and/or develop human resources solutions that support business objectives and ensures alignment with PCH’s vision and mission.

Key Responsibilities:

• Provide strategic human resources guidance on employee and labour relations, talent acquisition, workforce planning, employee engagement and performance management. Act as a trusted advisor to management and staff on all human resources matters
• Anticipate, identify and coach managers regarding employee and labour issues
• Foster positive employee and labour relations through the interpretation of the collective bargaining agreements, policies and procedures, and legislation
• Facilitate timely resolution of all employee and labour relations issues while maintaining an appropriate balance between employee and management advocacy
• Coordinate the resolution of specific policy-related and procedural problems and enquiries
• Conduct prompt employee and labour relations investigations with management and union where appropriate as it relates to workplace complaints
• Analyze and diagnose the needs of the business in order to implement human resources best practice
• Support managers through the grievance, mediation and arbitration process by preparing documentation and hearing grievances
• Support and promote a healthy and safe work environment though accident prevention and wellness initiatives
• Support disability management through return to work plans, accommodation, attendance management and injury/illness reporting
• Support implementation of long, medium, and short-term HR plans according to provided strategic and financial goals, managing their implementation and continuous review
• Oversee seamless HR service delivery, supporting business operations through organizational design, workforce planning, advisory services, key processes such as recruitment, and re-organization/change initiatives
• Support HRBPs and Operations on the administration, interpretation and management of the CBA, Policies and Procedures and Statutory Legislation
• Develop labour relations solutions that support business objectives and are in compliance with legislation and collective agreements
• Maintain and enhance awareness/risk of labour relations best practices and emerging trends and case law
• Support and manage mediation and arbitration cases
• Oversee and support the development of education programs for leaders in matters pertaining to employee and labour relations, performance management, attendance management, recruitment, etc.
• Conduct workplace investigations in unionized and non-unionized environment; recommend and implement corrective actions, prepare materials for grievances and arbitrations, and handle stage one grievance meetings
• Support with attendance management, offboarding, and terminations of unionized and non-unionized employees
• Manage talent and acquisition resources, ensuring effective support of acquisition activities, develop and implement talent acquisition frameworks/processes/ procedures, collaborating with all stakeholders including HRBP and Corporate management to address front-line and corporate recruitment needs
• Prepare or oversee the preparation of recommendations, extraction of data, reports, and responses to contentious issues and information requests
• Support the management of the Health, Safety and Wellness work, alongside the Occupational Health Nurse, and OH&S partners
• Manage HR department resources, including hiring, training, motivating staff, providing development opportunities, conducting performance reviews, and handling employee relations, including discipline and grievances
• Oversee the policy review and policy development for the People & Culture and Health & Safety Policy Manuals
• Support the ongoing management and development of the HR Information System

Qualifications:

• Post secondary education in Human Resources or similar field, or relevant work experience
• Minimum of five (5) years of human resources experience, with proven labour relations experience in a unionized setting
• CHRP designation or equivalent is preferred
• Sound working knowledge and experience with human resources practices and principals including Provincial legislation (Human Rights, Employment Standards, AODA, Health and Safety), Collective Agreement administration and the ability to effectively interpret and apply accordingly
• Strong relationship management skills with experience in partnering, influencing, coaching and building credibility with managers across PCH
• Strong diagnostic skills and proven ability to evaluate options/alternatives and develop recommendations for complex problems/issues
• Strong organizational skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities
• Not-For-Profit experience, ideally in LTC/senior living/health care or community care/service or group housing is preferred
• Understanding of current and emerging HR trends and practices, including data & analytics, talent management, leadership development, employee selection, workforce planning, and diversity, equity, and inclusion.
• Project management abilities to ensure high-quality service delivery in developing and implementing HR initiatives.
• Excellent autonomy, able to work under pressure in a fast-moving environment, solution orientation balanced with delivery focus
• Strong change management skills with demonstrated ability to act as a catalyst for change within the business.
• · HRIS system Expertise: Strong expertise in HRIS systems, including modules for recruitment, performance management, learning and development and onboarding. Expertise with Dayforce is preferred
• Understanding and experience in the application of the applicable provincial Occupational Health and Safety Act and associated regulations

PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.