Human Resources Assistant, Temporary Full-Time

Home and Community Care Support Services; Ottawa; On-site; CAD 50,000 - 61,000; Full time

Job summary

An HR services organization in Ottawa seeks an HR Assistant to provide administrative support to the HR team. Responsibilities include managing HR inquiries, records maintenance, and project support. Candidates should have a post-secondary education in HR or related field and 1–3 years of administrative experience. A competitive salary ranging from $50,988.51 to $60,883.96 is offered.

Benefits

Comprehensive compensation packages

Opportunities for development

Pension plan

Qualifications

• Completion of post-secondary education in business administration, human resources, or a related field.
• One to three years of administrative support experience; HR environment is an asset.

Responsibilities

• Provide proactive administrative support to the HR / OD team.
• Manage HR inbox, respond to inquiries from employees and managers.
• Draft, edit, and proof HR documents.
• Maintain and update employee records.
• Support special projects led by the HR / OD team.

Skills

Knowledge of Collective Agreements

Expert computer skills (MS Office Suite)

Strong problem-solving skills

Strong organizational skills

Effective writing and proofreading skills

Bilingualism

Education

Post-secondary education in business administration or human resources

Tools

HR Information Systems (HRIS)

Job description

Overview

The Human Resources (HR) Assistant provides proactive administrative and operational support to the HR / Organizational Development (OD) team to facilitate smooth departmental function. This role handles a wide range of administrative tasks related to file management, document preparation and distribution, process workflows, and general HR inquiries. The HR Assistant also supports activities related to internal movement and employment status changes, in accordance with applicable collective agreements, organizational policies, and legislative requirements.

What will you do?

Primary Responsibilities

• Administrative Assistance to the HR / OD Team
  • Provides proactive administrative and operational support to the HR / OD team to facilitate smooth departmental function.
  • Manages the HR inbox, responds to inquiries from employees and managers; triages and escalates matters appropriately; exercises sound judgment and problem-solving within scope.
  • Drafts, edits, formats, and proofs a variety of letters, templates, and documents on behalf of the HR / OD team, ensuring alignment with Ontario Health atHome communication standards and tone.
  • Prepares and posts routine and ad hoc HR reports (e.g., employee listings, seniority lists, status reports) in accordance with collective agreements and internal reporting cycles.
  • Maintains and updates shared drives and resources, ensuring HR / OD materials are current and accessible; responsible for uploading and managing content on Navigator.
  • Provides logistical and administrative support for HR / OD initiatives and programs (e.g., recognition, employee engagement, onboarding).
  • Coordinates translation requests for HR / OD materials, ensuring timely delivery and quality assurance.

• HR Records and Administration
  • Maintains and updates employee records in digital and physical formats, ensuring accuracy, confidentiality, and integrity of information.
  • Administers storage, retrieval, and archiving of employee records; coordinates off-site storage in compliance with records retention legislation and organizational policy.
  • Maintains accurate and current regional organizational charts; liaises with leaders to confirm reporting relationships.
  • Coordinates the annual verification of professional college registrations for all regulated staff.
  • Supports the administration and documentation of employment status changes (e.g., retirements, resignations, name changes, maternity / parental leaves); prepares related documentation as needed.

• Other Duties
  • Assists with and supports the successful delivery of special projects and cross-functional initiatives led by the HR / OD team.
  • Acts as a backup to the HR Coordinator during absences or periods of high volume.
  • Collaborates with colleagues across Ontario Health atHome to share knowledge and ensure alignment with HR processes and service standards.
  • Embodies Ontario Health atHome’s mission, vision, and values, and applies the Quadruple Aim in day-to-day work.
  • Demonstrates an ongoing commitment to equity, diversity, inclusion, and anti-racism; contributes to a respectful, inclusive, and welcoming workplace.
  • Performs other duties as assigned to support the HR / OD team.

Position Details

Length of Temporary Assignment: July 31, 2026

Team / Department: Human Resources

Hours of work: Monday – Friday 8:30 AM – 4:30 PM (37.5 hours / week)

FTE: 1.0

Starting Salary: $50,988.51 to $60,883.96

Affiliation: MPE (Non-Union)

Reporting to: Manager, Human Resources (Operations)

Office Location: Open to East Region and Labelle office

What must you have?

Educational Qualifications & Experience

• Completion of post-secondary education in business administration, human resources, or a related field.
• One to three years of experience providing administrative support; experience in a Human Resources environment is an asset.

What would give you an edge?

Knowledge & Skills

• Knowledge of and ability to interpret and apply Collective Agreements.
• Experience with Human Resources Information Systems (HRIS).
• Expert computer skills (MS Office Suite).
• Ability to recognize, handle, and protect highly sensitive and confidential information.
• Strong problem-solving skills with the ability to independently research, analyze, and resolve routine issues within the scope of the role.
• Strong organizational skills, managing multiple tasks efficiently and maintaining accurate records and documentation.
• Effective writing, proofreading, and editing skills.
• Bilingualism is an asset.

Communication & Interpersonal Skills

• Provides professional and courteous customer service, addressing employee inquiries and escalating issues as needed to ensure timely resolution.
• Liaises with and fosters respectful relationships with internal contacts and manages client expectations under the direction of the Director, Human Resources and Organizational Development.
• Ability to work effectively in a team environment.
• Superior attention to detail and time management skills to coordinate multiple demands.

What do we offer?

We offer attractive comprehensive compensation packages and benefits, opportunities for development, and a pension plan. Salary: $50,988.51 to $60,883.96.

Who are we?

We are Ontario Health atHome, serving Ontario with partner organizations to deliver responsive, accessible, integrated, patient-centered care.

Why join us?

If you’re interested in driving excellence in care and service delivery and seeking opportunities to lead and learn, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to equity, inclusion, diversity and anti-racism. We welcome applications from all qualified applicants and provide accommodations during recruitment upon request. Only those selected for an interview will be contacted. A mandatory vaccination policy applies; proof of vaccination may be required upon hire with exemptions handled per policy.