Human Resources Analyst

TieTalent; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A major energy infrastructure company in Calgary is seeking a Training Systems Analyst to enhance Learning Management Systems (LMS). The role involves supporting platforms like Workday Learning and SuccessFactors, ensuring smooth operations, and improving reporting processes. Candidates should have a Bachelor’s degree and at least 6 years of relevant experience, with skills in Microsoft Excel and Power BI. This position requires a strong analytical mindset and troubleshooting capabilities.

Qualifications

• Minimum 6 years of relevant professional experience.
• Solid command of Microsoft Office tools.
• Strong analytical and troubleshooting skills.

Responsibilities

• Provide support and administration for LMS platforms.
• Troubleshoot technical issues related to learning systems.
• Maintain data accuracy through regular audits.

Skills

Hands-on experience with LMS platforms

Microsoft Excel

Analytical skills

Troubleshooting skills

Education

Bachelor’s degree in Business or Information Systems

Tools

Power BI

Power Query

Power Automate

Job description

About

We are hiring a Training Systems Analyst to support the Learning and Development team within the Human Resources department of a major energy infrastructure company. This role will play a key part in managing and enhancing Learning Management Systems (LMS), with a primary focus on Workday Learning and SuccessFactors. You'll be instrumental in maintaining data integrity, improving reporting processes, and ensuring smooth LMS operations across the organization.

Key Responsibilities

• Provide daily support and ongoing administration for LMS platforms (Workday and/or SuccessFactors)
• Troubleshoot and resolve technical issues related to learning systems
• Perform regular audits to verify data accuracy and compliance
• Support and guide LMS users, including learning admins and support staff
• Maintain documentation, workflows, and standard operating procedures
• Develop, update, and distribute training dashboards and reports
• Leverage Power BI to design insightful visualizations and dashboards
• Collaborate with stakeholders to support LMS governance and issue resolution
• Monitor and manage LMS updates and version releases
  
  

Required Qualifications

• Bachelor’s degree in Business, Information Systems, or a related discipline
• Minimum 6 years of relevant professional experience (intermediate level candidates will be considered)
• Hands-on experience working with LMS platforms, particularly Workday Learning and/or SuccessFactors
• Solid command of Microsoft Excel and other tools in the Microsoft Office Suite
• Fast learner with the ability to grasp technical system processes and functionality
• Strong analytical and troubleshooting skills, with a systems-thinking mindset
• Must be legally eligible to work in Canada
  
  

Assets / Preferred Skills

• Prior experience working with Power BI, Power Query, Power Automate, or enterprise Data Lakes
• Proven problem-solving experience in complex LMS environments or enterprise training systems
  
  

Nice-to-have skills

• Microsoft Excel
• Power BI
• Calgary, Alberta, Canada
  
  

Work experience

• Analytics
  
  

Languages

• English