HSE Specialist, Incident and Claims Management

WSP in Canada; Laval; On-site; CAD 70,000 - 80,000; Full time

Job summary

A leading company in Canada seeks an HSE Specialist for Incident and Claims Management. This role involves overseeing incident management and claims, ensuring compliance with regulations, and interacting with various stakeholders. Ideal candidates have a Bachelor's degree and extensive industry experience.

Benefits

Flexible work options

Comprehensive benefits including virtual healthcare

Strong corporate culture

Qualifications

• 6-8 years of experience in a similar role across multiple regulatory jurisdictions.
• Familiarity with claims and medical surveillance protocols.
• Bilingualism in English and French is required.

Responsibilities

• Oversight of the HSE incident management program and claims management.
• Conduct prompt, comprehensive investigations into incidents.
• Coordinate with internal stakeholders on claims processing.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in Human Resources or Occupational Health and Safety

Tools

MS Office Suite

HSE Platform

Job description

HSE Specialist, Incident and Claims Management

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HSE Specialist, Incident and Claims Management

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The Opportunity: The HSE Specialist, Incident and Claims Management has the overall accountability of the corporate incident management program and workplace injury and illness claims management program, from initial reporting to resolution, ensuring compliance with internal and regulatory requirements. The HSE Specialist reports to the Senior Manager, Incident Response and Emergency Management.

Job Description

The Opportunity: The HSE Specialist, Incident and Claims Management has the overall accountability of the corporate incident management program and workplace injury and illness claims management program, from initial reporting to resolution, ensuring compliance with internal and regulatory requirements. The HSE Specialist reports to the Senior Manager, Incident Response and Emergency Management.

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging.
• Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.

What you can expect to do here:

• Overall accountability of the HSE incident management program, including incident protocols, procedures, and training programs within the organization.
• Ensure prompt and comprehensive investigations into health, safety, and environmental incidents, including workplace accidents, near misses, environmental events, and other incidents.
• Provide regular updates on investigation progress and findings to relevant stakeholders and management.
• Document investigation findings, analysis, and recommendations.
• Stay informed about industry best practices, emerging trends, and regulatory requirements related to incident investigation and root cause analysis.
• Oversee the workplace injury and illness claims management program, from initial reporting to resolution, ensuring compliance with internal and regulatory requirements.
• Coordinate with internal stakeholders, including HR, legal, payroll, and management, to gather relevant information and documentation for claims processing.
• Liaise with compensation boards and external agencies to manage claims efficiently, minimize claims costs, and mitigate financial liabilities.
• Work with internal stakeholders to implement a strong return to work program to maximize recovery and minimize claims impacts.
• Support the development of WSP’s medical surveillance program in collaboration with WSP’s Corporate Occupational Hygienist.
• Collaborate with occupational health professionals to design protocols for pre-employment screenings, periodic health assessments, and post-incident medical evaluations as required.
• Help schedule medical surveillance activities for all employees, maintaining accurate records and databases.
• Help analyze medical surveillance data to identify trends, potential health hazards, and opportunities for proactive interventions to safeguard employee well-being.
• Stay abreast of relevant regulations, and best practices pertaining to claims management, medical surveillance, and occupational health.
• Maintain detailed documentation of claims, medical evaluations, and surveillance activities, ensuring confidentiality and data security at all times.
• Makes decisions on moderately complex to complex issues regarding technical approach for project components. Often operates in ambiguous situations.
• Decisions and impact begin to influence department strategy.
• Regularly makes recommendations on new processes, tools and services that can impact multiple projects and other work areas.
• Applies training and seasoned experience to independently resolve a variety of complex problems that have significant impact on cost or efficiency of business operations.

What you’ll bring to WSP:

• Bachelor's degree in Human Resources, Occupational Health and Safety, health services, or a related field.
• 6-8 years of experience in a similar role that encompassed multiple regulatory jurisdictions.
• Familiarity with claims, medical surveillance protocols, occupational medicine practices, and relevant regulatory frameworks (asset).
• Excellent analytical and problem-solving skills, with the ability to critically evaluate information and identify underlying causes of incidents.
• Strong communication and interpersonal skills, with the ability to effectively interview witnesses, gather information, and present findings to diverse audiences.
• Attention to detail and a commitment to accuracy and objectivity in investigation processes and reporting.
• Advanced computer skills, specifically for use of office automation software such as MS Teams & MS Office Suite, as well as quick learner of HSE Platform.
• Bilingualism (English-French) is necessary because the individual will frequently be involved in projects for English-speaking clients and partners, often based outside of Quebec.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Professional Services

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