HRO Payroll Coordinator – Comprehensive Services

ADP; Golden Horseshoe; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a Payroll Coordinator to join their dynamic team. This role offers a unique opportunity to support clients in navigating payroll practices while fostering a culture of inclusion and continuous learning. You will engage with clients, ensuring their inquiries are met with professionalism and accuracy. With a focus on mental health and well-being, the company provides ongoing training and development opportunities to help you grow in your career. If you are eager to learn and thrive in a fast-paced environment, this role could be your next big step.

Benefits

Mental health support

Tuition reimbursement program

Flexible work-life balance

Ongoing training and development

Networking opportunities

Business Resource Groups

Qualifications

• Minimum 2 years’ experience in Client Service and/or Canadian Payroll.
• Strong MS Office skills and proficiency in communication.

Responsibilities

• Support payroll processing and audits while coordinating data with the Payroll Partner Team.
• Maintain internal process documentation and support Year End Tax Form Reconciliation.

Skills

Client Service

Canadian Payroll

MS Office (Word/Excel)

Analytical Skills

Communication Skills

Organizational Skills

Attention to Detail

Adaptability

Education

Post-secondary education

PCP designation (preferred)

Tools

WFN

Internal Communication Tools

Job description

Description

ADP is hiring an HRO Payroll Coordinator – Comprehensive Services

• Are you looking to grow your career in a stable, dynamic environment with plenty of opportunities to progress?
• Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
• Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.

As a Payroll Coordinator, you will help our clients leverage ADP's exceptional business solutions, so they can focus on what matters most to them - growing their business.

Every day, you will utilize multiple tools and resources to develop accurate, comprehensive, and friendly responses to clients’ inquiries regarding payroll practices and tax considerations. The nature of what you do every day will not change — your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you’ll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven environment. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

What you’ll do: Responsibilities

• Supports with payroll processing, final payroll audits, client 3rd party remittances, net pay calcs, ROEs and various post-payroll tasks
• Coordinates incoming payroll data with the Shared Services Payroll Partner Team (Input, Audit, & Import into WFN)
• Evaluates and executes client requests (programming changes, special projects, continuous improvement initiatives, etc)
• Maintains updated internal process documentation and client payroll processing instructions
• Coordinates real-time payroll task completion with peers in a virtual environment, using internal communication tools and team trackers
• Supports Year End Tax Form Reconciliation and related annual payroll tasks

TO SUCCEED IN THIS ROLE: Required Qualifications

• Minimum 2 years’ relevant experience - Client Service and/or Canadian Payroll
• Comfortable navigating professional software.
• Desire to grow and advance in the payroll field
• Organized, multi-task independently
• Inquisitive, self-driven, and a quick learner
• Strong MS Office skills – (Word/Excel) Required
• Proficient business communication and analytical skills
• High attention to detail and work accuracy

BONUS POINTS FOR THESE: Preferred Qualifications

• Knowledge of payroll laws and regulations
• Initiated or acquired PCP designation
• Direct payroll experience
• Working knowledge of WFN is a plus
• Post-secondary education preferred, or equivalent experience in administration/customer service/HR
• Candidate should be open to working towards the National Payroll Institute (NPI) PCP Certification

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
• Innovate. Problem-solve. Shape the future of work with people you like.
• Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
• Go Global. With operations around the world, exciting new networking opportunities abound.
• Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

What are you waiting for? Apply now!