HRIS Business Analyst

Western Group; North Vancouver; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading company in marine logistics seeks an HRIS Business Analyst for an 18-month contract role. The successful candidate will enhance HR system efficiency, manage HR data, and support organizational needs through data-driven insights. This office-based role includes responsibilities in system implementation, process improvement, and user support, offering an opportunity for impactful contributions in a collaborative environment. Candidates should possess strong analytical abilities and a relevant educational background.

Benefits

Extended health & dental benefits

Professional development opportunities

Wellness and Employee Assistance programs

Free parking

Company culture valuing community and diversity

Qualifications

• Minimum of 3+ years in a similar HRIS analyst or business systems role.
• Experience in HR operations or shared services is an asset.
• Marine, logistics industry experience is preferable.

Responsibilities

• Gathers and analyzes HR system requirements and provides system implementation.
• Facilitates training and provides user support for HR systems.
• Implements system upgrades and maintains user access control.

Skills

Analytical skills

Communication

Problem-solving

Stakeholder management

Education

Post-secondary education in Business Administration, Human Resources, or Information Systems

Tools

Excel

Power BI

Job description

SSA Marine Canada Ltd. is a diversified and integrated group of marine logistics companies committed to the success of our people, our customers, and our communities, to sustain and grow Canada's trade economy for the benefit of all Canadians. Our role in Canada's supply chain is essential. It's a responsibility and a privilege, one that inspires us to deliver expert solutions that help move cargo and people across the globe for our customers reliably, safely, and professionally.

The Position

SSA Marine is recruiting an HRIS Business Analyst for an 18-month contract position at our North Vancouver office. The HRIS Business Analyst will report to the Vice President, People.

The HRIS Business Analyst improves HR system efficiency in Canada, aligning with global standards. They manage HR data, integrate platforms, and create reports for strategic decision-making. The HRIS Business Analyst identifies and manages requirements for HR systems and business intelligence tools, analyzes processes, and, working with IT, enhances solutions to meet organizational needs. Additionally, they provide HR administrative support to ensure smooth department operations through data-driven insights.

The HRIS Business Analyst role is office-based with some work-from-home eligibility. It may require occasional travel to offices or vendor sites for system support. Office tasks include desk work, computer use, and meetings, often involving focused attention for data analysis, troubleshooting, or training.

Key Responsibilities

The responsibilities are, but not limited to :

Requirements Gathering and Analysis - 35%

• Organizes and facilitates structured sessions with HR, IT, and business stakeholders to gather comprehensive business and technical requirements.
• Analyzes requirements, business processes, workflows, and data to identify gaps, inefficiencies, and opportunities for automation.
• Collaborates with stakeholders to validate, refine, and document detailed functional and non-functional requirements.
• Supports workforce planning through data insights and trends analysis, where applicable.

System Implementation, Testing, and Support - 25%

• Leads the planning, configuration, and deployment of HR technology solutions (e.g., ADP, business intelligence tools). This is to be done in consultation with IT.
• Coordinates with IT, vendors, and cross-functional teams to ensure smooth system integration and deployment.
• Working with IT where appropriate, designs and executes test cases and validation plans for new functionality, system updates, and patches.
• Maintains ongoing user support, system monitoring, and resolution of technical issues post-implementation.
• Administers system upgrades, role-based access control, and user provisioning in alignment with security policies.

Process Improvement and Change Management - 20%

• Analyzes and manages business process improvements to enhance efficiency, accuracy, and user experience within HR operations.
• Collaborates with HR and operational teams to identify pain points and optimize end-to-end workflows.
• Leads continuous improvement initiatives, ensuring alignment with organizational goals and compliance standards.
• Supports change management and communication plans to ensure effective adoption of new systems and processes.

Reporting, Analytics, and Documentation - 15%

• Develops and maintains dashboards, reports, and metrics to support strategic HR initiatives and business decision-making (e.g., HR metrics, annual compensation review process, training program tracking).
• Coordinates with stakeholders to deliver ad hoc and scheduled reports accurately and on time.
• Maintains comprehensive documentation of system configurations, process flows, change logs, and user manuals.

Training and User Support - 5%

• Delivers training sessions and user guides to ensure effective use of HR systems and tools across departments.
• Provides ongoing technical support to HR staff and system users, serving as the first point of contact for issue resolution.
• Liaises with IT and vendors to troubleshoot and resolve system-related issues, ensuring minimal downtime.

Data Governance, Compliance, and Security - Included across areas (5-10% overall)

• Ensures HRIS processes comply with internal policies, industry regulations, union agreements, and data privacy laws.
• Monitors data quality and integrity, implementing audits, validations, and cleanup processes.
• Supports internal and external audits by producing accurate documentation and reports.

Qualifications & Skills

Knowledge

• Employment-related laws and regulations (local, provincial, federal)
• Human resources principles, practices, and procedures (recruitment, compensation, benefits, employee relations, performance management)
• Business administration principles related to HR
• HRIS systems and data reporting fundamentals
• IIFS experience preferred

Skills

• Advanced analytical skills for interpreting complex data sets
• Proficiency in business intelligence tools (Excel, Power BI, etc.)
• Strong written and verbal communication; ability to explain technical concepts to non-technical audiences
• High-level problem-solving and troubleshooting skills
• Project coordination and stakeholder management

Abilities

• Strong attention to detail and accuracy in reporting
• Ability to work independently and with cross-functional teams
• Ability to provide system training and end-user support
• Adaptable to evolving priorities and digital transformation initiatives
• Maintain confidentiality and professionalism in managing sensitive HR data

Education and Experience

• Post-secondary education in Business Administration, Human Resources, Information Systems, or a related field is required
• Minimum of 3+ years in a similar HRIS analyst or business systems role
• Previous experience in HR operations or shared services is an asset
• Marine, logistics industry experience is preferable

Benefits of Working with SSA Marine

• A compensation package which includes extended health & dental benefits.
• Access to learning and professional development opportunities to support you and your career development.
• Wellness and Employee Assistance programs.
• Free parking
• Enjoy a company culture that is steeped in care for employees and where community and diversity, equity, and inclusion are valued

To Apply

As part of our hiring process, we use the Predictive Index Behavioural Assessment to better understand how your natural work style aligns with the role and our company culture. While we encourage applicants to complete the assessment, it is not a mandatory requirement to apply for any open roles. The assessment takes only 10-15 minutes to complete and has no right or wrong answers-just be yourself!

Please follow this link to complete the assessment : PI Assessment.

To learn more about our operations and company culture, mission, and vision, please view our website at www.ssamarine.ca

SSA Marine is committed to Employment Equity. We welcome and embrace applicants with diverse experiences, abilities, backgrounds, and perspectives. If you have preferred pronouns, please let us know when you apply.

Furthermore, we are committed to providing an inclusive and accessible environment. If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.

This is an excellent opportunity for a detail-oriented and collaborative professional who thrives at the intersection of technology and human resources. If you're passionate about optimizing HR systems, supporting teams, and driving meaningful improvements, we invite you to apply and contribute to a dynamic, forward-thinking environment. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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