HRFS Delivery Analyst -

Alight; Ontario; On-site; CAD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an HRFS Delivery Analyst, where you'll play a vital role in application data maintenance for clients. This position offers the opportunity to engage in troubleshooting, data analysis, and system testing while collaborating with diverse teams. You'll contribute to enhancing processes through automation and support, all in a flexible work environment that values diversity and inclusion. With a commitment to employee well-being and professional growth, this role promises a fulfilling career path in a dynamic organization.

Benefits

Health coverage options

Wellbeing and support programs

Retirement plans

Vacation and sick leave

Continuing education and training

Maternity, paternity & adoption leave

Qualifications

• 2+ years of experience with Oracle Fusion Cloud and HR outsourcing.
• Strong analytical skills and experience with case management systems.

Responsibilities

• Process support tickets and assist in data updates and automation.
• Participate in system testing and maintain documentation.

Skills

Oracle Fusion Cloud

Data Analysis

Troubleshooting

Automation

Communication

Education

Bachelor's Degree in a related field

Tools

Alteryx

Jira

PeopleSoft

SAP

Job description

HRFS Delivery Analyst works as part of a team performing Application Data Maintenance for our clients. The Delivery Analyst may attend client calls or meetings in a supporting role to a Functional Lead.

Responsibilities

• Processing support tickets raised by the client for individual or mass updates within the application. (Oracle Fusion Global Human Resource Cloud)
• Participating in trouble shooting and finding the root cause of data issues. Analyzing and processing data monitor outputs as wells proposing and assisting in creating new data monitors.
• Assisting in developing system testing specifications and participates in test execution. You will be running test scenarios and assisting in resolving discrepancies to requirements.
• Following and maintaining system documentations including Standard Operation Procedure (SOPs).
• Conducting and participating in daily communications with Internal and External team members. Subject Matter Experts in an effective manner in order to ascertain or relay important information.
• Participating in impact Analysis for change requests proposed by the client.
• Assisting in automation of data update requests and processes through Altryx or similar tools.

Requirements

• 2+ years of professional experience with Oracle Fusion Cloud. (Global Human Resources, Global Payroll, Business Intelligence or Absence Management)
• Experience working with / for HR outsourcing firm
• Experience and / or knowledge with PeopleSoft and / or SAP payroll processing
• Experience and / or knowledge with a case management system (i.e., Jira, Siebel or Workflow)

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

Our commitment to Diversity and Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

We welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

We are an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

We provide reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation / modification by contacting his / her recruiter.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.