HR Systems and Process Specialist

EY; Saskatoon; On-site; CAD 56,000 - 85,000; Full time

Job summary

Join a leading company as an HR Systems and Process Specialist, where you will manage HR data, support talent operations, and collaborate with various stakeholders. This role offers opportunities for growth and a commitment to diversity and inclusion.

Benefits

Competitive compensation

Health coverage

Pension plan

Generous vacation policy

Paid days off

Development opportunities

Flexibility in role management

Qualifications

• 1-2 years of HR systems administration and operations experience.
• Experience with SuccessFactors is an asset.

Responsibilities

• Manage HR data within SuccessFactors and maintain system interdependencies.
• Support daily talent operations and produce reports as needed.
• Assist with project configuration and testing.

Skills

Organization

Problem Solving

Customer Service

Communication

Attention to Detail

Education

Bachelor’s degree

Tools

MS Excel

MS Word

MS PowerPoint

SuccessFactors

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. We’re counting on your unique voice and perspective to help EY become even better. Join us to build an exceptional experience for yourself and a better working world for all.

The opportunity

The HR Systems and Process Specialist role is a key position within the HR Enablement team in Canada, reporting to the Senior HR Systems Specialist. This role supports day-to-day HR operations, manages data accuracy, system functionality, reporting, compliance, and time-off management. It also involves improving talent operational effectiveness by formalizing and enhancing end-to-end processes. The role collaborates with various stakeholders across the firm, including recruitment, talent consultants, payroll, total rewards, partnership operations, IT, and liaises with EY’s third-party Talent Managed Service provider (IBM). The scope varies and requires HR technology knowledge, experience, and skills. The role is open to all office locations in Canada.

Your Key Responsibilities

HR Data Management:

• Manage HR data within SuccessFactors, specifically Onboarding, Employee Central, and Time-Off modules.
• Maintain interdependencies between SuccessFactors and other systems (e.g., ServiceNow, Financial System, Payroll and Benefits vendors).
• Manage data creation and changes to picklist values or data elements.
• Audit and analyze data for integrity, collaborating with employees or Managed Services (IBM) on resolutions.
• Support large data change activities such as mass uploads, salary changes, promotions, and high-volume hires.

Project Implementation

• Assist with project configuration, testing, and creating instructional materials like Quick Reference Guides and Work Instructions.
• Support the Canada Talent Team on projects and initiatives (e.g., acquisitions, extended vacation program, CFE leave, data collection).

Process Documentation

• Document process changes and update supporting materials.
• Participate in meetings to understand scope and impacts of changes.
• Recommend process improvements.

Day-to-Date Talent Operations

• Support daily talent operations, including vacation tools, provisioning systems, and compliance sites.
• Act as Level 2 support in ServiceNow for HR systems maintenance and troubleshooting.
• Maintain knowledge content for local audiences via SharePoint and policy repositories.
• Assist with impact analysis of system upgrades and releases.
• Produce reports as needed.

Skills And Attributes For Success

• Solid knowledge of HR policies, practices, and operations.
• Highly organized with ability to handle high-volume work efficiently.
• Ability to prioritize and manage multiple tasks under deadlines.
• Strong attention to detail and commitment to data integrity.
• Proactive problem-solving skills and initiative.
• Quick learner of new applications and techniques.
• Excellent customer service and relationship management skills.
• Effective stakeholder communication, including with third-party providers.
• Advanced skills in MS Excel, Word, and PowerPoint.
• Strong interpersonal and teamwork skills.
• Professional fluency in English; bilingualism in French and English is an asset.

Minimum Qualifications

• Bachelor’s degree or equivalent work experience.
• 1-2 years of HR systems administration and operations experience.
• Experience with SuccessFactors is an asset.

What We Offer

Our Total Rewards package supports our commitment to a high-performance, inclusive culture where everyone can achieve their potential. It includes competitive compensation, benefits, a discretionary bonus, health coverage, pension plan, generous vacation policy, paid days off, and programs supporting well-being. We also offer support, development opportunities, and flexibility to manage your role effectively.

The salary range in British Columbia is $56,400 to $84,600, with individual salaries determined by various factors including education, experience, and location.

Diversity and Inclusion at EY

We value diversity and inclusiveness, fostering an environment where differences are celebrated. We are committed to equity, combating systemic barriers, promoting gender equity and leadership, supporting the 2SLGBTQIA+ community, neuroinclusion, accessibility, and Indigenous reconciliation. Our diverse backgrounds and perspectives help us innovate and excel. We believe that authentic self-expression at work leads to better performance and a stronger, more inclusive culture.

EY | Building a better working world

EY aims to create long-term value for clients, people, and society, building trust through assurance and advisory services across the globe. Our teams ask better questions to find innovative solutions to today’s complex issues.