HR - Senior Analyst, Payroll & Benefits (Mon-Fri Days)

RainCity Housing and Support Society; Vancouver; On-site; CAD 85,000 - 95,000; Full time

Benefits offered by this job

5 days Indigenous leave for Ceremonial

8 weeks gender-affirming care leave

Employee Assistance Program

Municipal Pension Plan

Employer-paid benefits

Massage allowance 1000 CAD/year

Paramedical coverage

Vision, Dental, Life, LTD coverage

Job summary

RainCity Housing and Support Society seeks a Senior Analyst, Payroll & Benefits to own end-to-end payroll, benefits, and pension administration across a defined employee portfolio. You will work closely with Finance, HR Operations, and external partners to ensure accuracy, compliance, and timely reporting.

The role requires a PCP credential, 8+ years in payroll, and experience with Dayforce within a unionized environment. Permanent full-time position with competitive salary and generous benefits.

Qualifications

• Post-secondary diploma or degree in Accounting, Business Administration, Human Resources, Payroll, or related field.
• Payroll Compliance Practitioner (PCP) through NPI.
• Certified Payroll Manager (CPM) through NPI preferred.
• Minimum eight years of progressive payroll and benefits experience, preferably in a unionized environment.

Responsibilities

• Own payroll, benefits, and pension administration for an assigned portfolio from hire to termination.
• Process biweekly payroll transactions with changes, leaves, terminations, and entitlements.
• Review timecards for accuracy before payroll cut-off and ensure compliance.
• Maintain audit-ready records in Dayforce and support audits and variance analyses.
• Provide guidance on benefits and pension administration and respond to inquiries with professionalism.

Skills

Payroll processing

Benefits administration

Pension administration

Compliance knowledge

Collective agreements experience

Education

Post-secondary diploma/degree in Accounting, Business, or HR

Payroll Compliance Practitioner (PCP)

Certified Payroll Manager (CPM) preferred

8+ years payroll experience

Tools

Dayforce

Confluence

SharePoint

Internal wikis

Job description

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa:n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.

About Us – A Home For Every Person

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits

• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
• Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/
• Employer-paid benefits for employees:
• Core Gender Affiliation services
• $1,000/year coverage for Massage
• $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
• Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.

Position Summary

The Senior Analyst, Payroll & Benefits is the senior technical payroll role within RainCity’s HR Systems & Operations function. Reporting directly to the Director of HR, Systems and Operations, this is a non-supervisory role responsible primarily for end-to-end payroll, benefits, and pension administration for a defined employee portfolio, while also providing advanced expertise in complex payroll scenarios, payroll accounting, reconciliation, reporting, audit readiness, and system integrity. RainCity is moving to a portfolio-based payroll model. Each payroll team member is assigned a defined employee portfolio and is accountable for end-to-end payroll, benefits, and pension administration for that portfolio. The Senior Analyst, Payroll & Benefits carries the most complex portfolio work and provides technical guidance to the broader payroll team, while escalating high-risk, precedent-setting, or sensitive matters to the Director, HR Systems & Operations.

This role works closely with Finance, HR Operations, Labour Relations, managers, timekeepers, and external partners, while keeping employees as the primary client group served by the payroll function. The role is expected to provide clear, timely, and respectful support to employees, while also ensuring payroll accuracy, financial alignment, and compliance. RainCity operates across multiple collective agreements, excluded employee groups, and complex payroll and benefit rules, including the Municipal Pension Plan (MPP).

Job Competition # job2026.354

Closing Date: Midnight, Sep 7, 2026

Job: Senior Analyst, Payroll & Benefits

Department: Human Resources – Systems & Operations

Position Type: Permanent Full-Time, 1.0 FTE

Hours: 80 hours bi-weekly

Salary Range: $85,000 – $95,000 annually

Schedule: Monday to Friday, 8:30AM – 5:00PM , with 30-minute unpaid break

Start Date: As soon as possible.

A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.

Qualifications

Education and Experience

• Post-secondary diploma or degree in Accounting, Business Administration, Human Resources, Payroll, or a related field.
• Payroll Compliance Practitioner (PCP) through the National Payroll Institute (NPI) required.
• Certified Payroll Manager (CPM) through the National Payroll Institute (NPI) preferred.
• Minimum eight years of progressive payroll and benefits experience, preferably in a unionized environment.
• Demonstrated experience with payroll accounting, reconciliation, compliance, and audit support.
• Experience processing or supporting complex biweekly payroll in a high-volume environment.
• Experience using Dayforce or another enterprise HRIS/payroll system required.
• Experience developing, maintaining, or improving SOPs, process documentation, job aids, or knowledge-base content using tools such as Confluence, SharePoint, internal wikis, or similar platforms is a strong asset.
• Experience working with MPP, benefit administration, collective agreements, and payroll reporting preferred.
• An equivalent combination of education, training, and experience will be considered.

Key Responsibilities

Portfolio-Based Payroll and Benefits Administration

• Owns payroll, benefits, and pension administration for an assigned employee portfolio from hire to termination.
• Processes and reviews biweekly payroll transactions, including job changes, wage changes, leaves, terminations, premiums, shift differentials, and collective agreement entitlements.
• Reviews timecards and payroll inputs for accuracy, completeness, and compliance before payroll cut-off.
• Processes and validates off-cycle payment requests within established controls.
• Ensures payroll outcomes comply with legislation, collective agreements, CRA requirements, benefit rules, pension requirements, and internal policies.
• Maintains accurate, complete, and audit-ready employee payroll and benefits records in Dayforce.

Senior Technical Payroll Review

• Acts as the senior technical resource for complex payroll, benefits, and pension matters.
• Reviews complex payroll scenarios before payroll commit, including retroactive adjustments, unusual earnings, corrections, leaves, terminations, and entitlement issues.
• Exercises sound technical judgment on payroll matters with financial, compliance, or employee impact.
• Supports ROE accuracy and assists with responses to internal and external payroll inquiries.
• Escalates high-risk, sensitive, or precedent-setting issues to the Director, HR Systems & Operations.

Payroll Accounting, Reconciliation, and Finance Support

• Supports payroll-to-GL reconciliation and investigates payroll variances in partnership with Finance.
• Prepares payroll summaries, variance explanations, and supporting documentation for month-end, year-end, audits, and internal reviews.
• Reviews payroll coding, cost centre allocation, benefit deductions, pension contributions, taxable benefits, and other payroll accounting items for accuracy.
• Supports reconciliation of payroll liabilities, benefit deductions, MPP contributions, and other payroll-related accounts.
• Provides clear explanations and supporting documentation to Finance, HR, and expertise as required.

Benefits And Municipal Pension Plan Administration

• Administers and reviews complex benefit eligibility issues, enrollments, changes, terminations, and discrepancies.
• Supports accurate processing of MPP enrollments, contribution adjustments, terminations, and portability matters.
• Provides guidance to Payroll & Benefits Support and Payroll & Benefits Analyst roles on benefits and pension administration.
• Responds to escalated benefit and pension inquiries with accuracy, professionalism, and appropriate discretion.

Manager, Timekeeper, and Team Support

• Provides guidance to managers and timekeepers on time entry, approval workflows, documentation standards, and correct use of pay codes.
• Identifies recurring timekeeping or payroll issues and recommends practical solutions.
• Supports knowledge sharing across the payroll team to ensure consistent application of payroll standards and SOPs.
• Provides technical coaching to less experienced payroll team members without formal people management responsibility.

HRIS, Dayforce, and Data Integrity

• Maintains high standards of payroll and benefits data integrity within Dayforce.
• Identifies system issues related to payroll rules, pay codes, workflows, reports, and system controls.
• Supports testing and validation of payroll-related system changes, enhancements, and releases.
• Partners with the Director, HR Systems & Operations to strengthen payroll system governance, controls, and documentation.

Continuous Improvement and Audit Readiness

• Identifies recurring payroll risks, errors, and inefficiencies.
• Contributes to process improvements, SOP updates, audit controls, training materials, and documentation standards.
• Ensures payroll documentation is complete, consistent, and audit-ready.
• Supports internal and external audits and responds to payroll-related information requests.
• Contributes to a service-oriented payroll function that is accurate, responsive, and accountable.
• Develops and maintains clear SOPs, process documentation, job aids, and knowledge-base materials to support consistency, training, audit readiness, and continuous improvement across payroll operations.

Technical Expertise and Collaboration

• Provides technical guidance and coaching across all levels of the organization on matters including, but not limited to payroll, benefits, and related HRIS modules.
• Builds strong working relationships across HR, Finance, Labour Relations, managers, timekeepers, and external partners.
• Supports a team culture focused on accuracy, accountability, continuous improvement, and service.

Equity and Respect

• Demonstrates fairness, confidentiality, and respect in all interactions.
• Dem