HR Product Specialist

ALLTECH CONSULTING SVC INC; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading consulting firm is seeking an operational support specialist for their HCM Service Enablement Team. The role involves managing day-to-day operations in Talent Management, collaborating with various stakeholders, and implementing solutions to enhance efficiency. The ideal candidate will have 2-5 years of operational experience, strong problem-solving skills, and proficiency in advanced Excel and PowerPoint.

Qualifications

• 2-5 years of experience in an operational function.
• Experience in systems implementation preferred.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations of Talent Management products.
• Partner with stakeholders to propose innovative solutions.
• Manage product backlogs and refine requirements.

Skills

Problem Solving

Team Leadership

Communication

Organizational Skills

Learning Aptitude

Tools

Advanced Excel

PowerPoint

Job description

Description of the HCM Service Enablement Team:
HCM Service Enablement oversees the operational support systems and processes across Talent Management including recruiting, onboarding, performance management and learning. This includes building and managing relationships with key stakeholders across Technology, Compliance and Security to ensure our systems, processes and transactions are maximizing efficiency and in compliance with business requirements and government regulations.

Responsibilities include, but not limited to:
• Oversee and support day to day operations of Talent Management products, including Performance Evaluations, Talent Ranking, Promotion and Employee Relations
• Partner with key stakeholders (Talent Management, Technology, Employee Relations, and HCM Business Partners) to understand business issues/requirements and propose innovative solutions that leverage process, technology, and vendor services
• Own product backlogs by refining requirements and prioritizing development items for future sprints
• Juggle competing priorities and be able to successfully manage expectations with clients
• Identify opportunities to standardize system functionality/processes across users, locations, and business areas

Qualifications:
• 2-5 years of experience within an operational function
• Prior experience in systems implementation is preferred (requirements definition, design, development, configuration, testing and go-live support)
• Must have an aptitude for learning new systems and technologies
• Self-starter with a strong desire to identify the root-cause of issues and solve problems
• Ability to balance multiple priorities and manage numerous projects concurrently in a fast-changing environment
• Team player with strong influencing skills and demonstrated ability or aptitude for team leadership
• Strong verbal, written communication, and organizational skills. Advanced excel and power point skills required.