HR Process Excellence, Specialist (Bilingual)

Loblaw Companies Limited; Brampton; On-site; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company dedicated to shaping the future of Canadian retail. As a HR Process Excellence Specialist, you'll play a vital role in enhancing process health through education and data-driven insights. Collaborate with diverse teams to improve training resources and facilitate engaging learning experiences. This role offers the chance to make a significant impact in a supportive environment that values authenticity and trust. If you're passionate about HR and eager to contribute to a culture of excellence, this opportunity is for you.

Benefits

Comprehensive Training

Flexibility

Competitive Benefits

Progressive Careers

Qualifications

• 3-5 years experience in HR or related field, with strong analytical and problem-solving skills.
• Bilingual in French and English with advanced communication and presentation skills.

Responsibilities

• Maintain dialogue with partners to assess process health and provide education.
• Lead training initiatives and facilitate nationwide calls for large audiences.

Skills

Analytical Skills

Problem Solving

Interpersonal Skills

Planning Skills

Bilingual Communication (French and English)

Presentation Skills

Social Media Savvy

Sense of Urgency

Education

3-5 years of experience in Human Resources or related function

Tools

MS Office Suite (PowerPoint, Excel, Word)

Microsoft Yammer

Microsoft Forms

Microsoft SharePoint

Workday

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Please note Loblaw's Return to Office Policy, is 4 days in the office

The HR Process Excellence, Specialist (Bilingual) works closely with the Director, HR Process Excellence in driving education around the importance of process health, and in promoting adoption initiatives in our journey towards growing digitization and using data-driven insights in HR.

What You'll Do:

1. Maintain dialogue with store and store support partners and assess process health metrics to proactively find opportunities to provide supplementary education in the appropriate format.
2. Leverage process health data to find opportunities for process improvement and make recommendations accordingly.
3. Partner with Learning & Development team and subject matter experts to evaluate existing learning resources through a user-centric lens.
4. Update existing job aids where required; develop and deliver new, digestible learning resources and training curriculum to address gaps.
5. Build agenda, secure presenters and compile PowerPoint content for weekly calls.
6. Lead/facilitate nation-wide calls (bilingual) with large audiences, using chats and polls to drive engagement.
7. Market training/education initiatives on internal social network to drive attendance.
8. Assess and report on adoption, highlighting insights, suggesting opportunities and implementing improvements to boost where it is below established targets.
9. Provide project support on strategic HR initiatives, including testing, notes consolidation and process mapping, drafting communications, etc.
10. Identify and propose new metrics to assess adoption of processes and tools/resources.
11. Work with collaborators to draft, vet, and distribute communications to various audiences to reinforce process and drive engagement and adoption.

What You'll Bring:

1. 3 - 5 years of proven experience in human resources, or related function.
2. Experience applying analytical, problem solving, interpersonal, and planning skills.
3. Demonstrable ability to consolidate and analyze volumes of data and generate basic to intermediate level observations.
4. Advanced written and verbal communication skills.
5. Ability to communicate in both French and English (bilingual).
6. Highly proficient in the MS Office suite (PowerPoint, Excel, Word).
7. Familiar with Microsoft Yammer, Microsoft Forms, and Microsoft SharePoint.
8. Comfort level with leading/facilitating Microsoft Teams calls for a large audience.
9. Strong presentation skills, with experience delivering training.
10. Proven diplomacy and social media savvy.
11. Sense of urgency and ability to prioritize work to meet shifting and competing deadlines and priorities.
12. Familiarity with Workday, and business processes within Workday, is an asset.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.