HR Process Excellence Specialist

Natural Factors; Brampton; On-site; CAD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company dedicated to making a positive impact on communities across Canada. As an HR Process Excellence Specialist, you'll play a vital role in enhancing HR processes through data-driven insights and education. This position offers the chance to collaborate with diverse teams, develop engaging training resources, and lead nationwide calls, all while contributing to a culture of sustainability and inclusivity. If you're passionate about driving change and improving employee experiences, this opportunity is perfect for you.

Benefits

Comprehensive training

Flexible working hours

Competitive benefits

Diversity and inclusion initiatives

Sustainability programs

Qualifications

• 3-5 years in HR or related field with strong analytical and communication skills.
• Ability to lead training sessions and facilitate large audience calls.

Responsibilities

• Assess process health metrics and identify opportunities for improvement.
• Develop and deliver training resources to enhance employee engagement.
• Lead bilingual calls and market training initiatives to boost attendance.

Skills

Analytical Skills

Problem Solving

Interpersonal Skills

Planning Skills

Bilingual Communication (French and English)

Presentation Skills

Social Media Savvy

Education

Bachelor's Degree in Human Resources or related field

Tools

MS Office Suite (PowerPoint, Excel, Word)

Microsoft Teams

Microsoft Yammer

Microsoft Forms

Microsoft SharePoint

Workday

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Please note Loblaw's Return to Office Policy, is 4 days in the office

The HR Process Excellence, Specialist (Bilingual) works closely with the Director, HR Process Excellence in driving education around the importance of process health, and in promoting adoption initiatives in our journey towards growing digitization and using data-driven insights in HR.

What You'll Do:

• Maintain dialogue with store and store support partners and assess process health metrics to proactively find opportunities to provide supplementary education in the appropriate format.
• Leverage process health data to find opportunities for process improvement and make recommendations accordingly.
• Partner with Learning & Development team and subject matter experts to evaluate existing learning resources through a user-centric lens.
• Update existing job aids where required; develop and deliver new, digestible learning resources and training curriculum to address gaps.
• Build agenda, secure presenters and compile PowerPoint content for weekly calls.
• Lead/facilitate nation-wide calls (bilingual) with large audiences, using chats and polls to drive engagement.
• Market training/education initiatives on internal social network to drive attendance.
• Assess and report on adoption, highlighting insights, suggesting opportunities and implementing improvements to boost where it is below established targets.
• Provide project support on strategic HR initiatives, including testing, notes consolidation and process mapping, drafting communications, etc.
• Identify and propose new metrics to assess adoption of processes and tools/resources.
• Work with collaborators to draft, vet, and distribute communications to various audiences to reinforce process and drive engagement and adoption.
  
  

What You'll Bring:

• 3 - 5 years of proven experience in human resources, or related function.
• Experience applying analytical, problem solving, interpersonal, and planning skills.
• Demonstrable ability to consolidate and analyze volumes of data and generate basic to intermediate level observations.
• Advanced written and verbal communication skills.
• Ability to communicate in both French and English (bilingual).
• Highly proficient in the MS Office suite (PowerPoint, Excel, Word).
• Familiar with Microsoft Yammer, Microsoft Forms, and Microsoft SharePoint.
• Comfort level with leading/facilitating Microsoft Teams calls for a large audience.
• Strong presentation skills, with experience delivering training.
• Proven diplomacy and social media savvy.
• Sense of urgency and ability to prioritize work to meet shifting and competing deadlines and priorities.
• Familiarity with Workday, and business processes within Workday, is an asset.
  
  

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.