HR People Operations Specialist - Ottawa, ON

TrendMicro; Ottawa; Hybrid; CAD 65,000 - 80,000; Full time

Job summary

A leading cybersecurity company is seeking an HR People Operations Specialist in Ottawa. This hybrid role involves managing onboarding and recruitment processes and providing guidance on HR policies. Ideal candidates will possess a Bachelor's degree and significant HR experience, working collaboratively within a dynamic team environment.

Benefits

Group benefits program with health and dental coverage

Life Insurance

Mental Health Wellness Program

Tuition Assistance

Retirement Savings Programs with company match

Paid Time Off

14 Annual Holidays

Critical Illness Insurance

Qualifications

• 4+ years’ experience in a dedicated HR Support role.
• Exceptional written and verbal communication skills.
• Strong understanding of HR principles and employment laws.

Responsibilities

• Manage end-to-end onboarding and off-boarding processes.
• Conduct exit interviews and oversee recruitment cycle activities.
• Ensure compliance with HR policies and regulations.

Skills

Communication

Customer Service Orientation

Attention to Detail

Collaboration

Education

Bachelors’ Degree

HR certification

Tools

HRIS

Workday

Job description

HR People Operations Specialist - Ottawa, ON page is loaded

HR People Operations Specialist - Ottawa, ON

Apply locations Ottawa time type Full time posted on Posted 3 Days Ago job requisition id R0007798

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

Proactive security starts here. TrendMicro.com

Location : This is a hybrid role located at our office in Ottawa, ON.

Position Summary :

We are looking for an experienced HR professional with a natural curiosity and desire to support a dynamic HR organization, in the role of HR People Operations Specialist .

The HR People Operations Specialist will be responsible for providing support and guidance with programs, policies, and procedures for the Americas HR team. The position will work closely with HR Partners, Business stakeholders and employees.

Key Responsibilities :

Manage end-to-end onboarding process to include preparation for new hire orientation and ensuring all required documentation is complete and properly updated in HRIS.

Manage off-boarding process to include conducting exit interviews.

Manage recruitment cycle to include, but not limited to :

Posting job requisitions, coordinate interview scheduling, oversee hiring and selection materials, manage offers, conduct background checks and I-9 verifications.

Timely follow up with candidates throughout the recruiting, hiring, and onboarding process.

Partner with hiring managers; instruct and guide hiring managers and candidates through the various recruiting stages.

Support vendor management of 3rd party agencies

Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, updating HRIS accordingly.

Provide guidance and expertise to employees regarding applicable policies, procedures, and programs.

Manage compliance requirements : Ensuring compliance with applicable policies, procedures, laws, and regulations.

Support reporting requirements, leveraging Workday to provide headcount and other data required to support various programs and annual audit requests. Ability to analyze data.

Draft communication materials regarding new and updated policies and processes.

Monitoring and management of HR inboxes. Respond to employee inquiries in a prompt and professional manner.

Provide guidance, and support related to visas, green cards, citizenship, and other immigration-related matters, to include completing required documents and communicating updates effectively between employees and Immigration Counsel.

Qualifications / Requirements :

Bachelors’ Degree; HR certification strongly preferred

Minimum of 4+ years’ experience in a dedicated HR Support role

Exceptional written and verbal communication skills, with the ability to clearly convey complex information to all levels of the organization.

Ability to make fine visual distinction upon proofreading written documents.

Ability to interpret and explain human resources policies, procedures, laws, standards, or regulations.

Strong customer service orientation, with an emphasis on responsiveness and resolving employee inquiries efficiently.

Strong understanding of HR principles and practices and familiarity with employment laws.

Experience processing employment visas (F1, H1B, Work Permits, etc.)

Strong HRIS experience, Workday strongly preferred

Strong attention to details, and the capacity to manage multiple priorities simultaneously.

Self-directed and persistent follow through on all assignments, proven ability to meet deadlines.

Strict confidentiality of employee and company data

Collaborative and flexible approach to all team duties and support

DEI Commitment :

Not meeting every single requirement? At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but find that your experience and background don't perfectly match every qualification listed in the job posting, we still encourage you to apply. You could very well be the ideal candidate for this position or others within our organization.

What We Offer You :

You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family.

Group benefits program with health and dental coverage

Life Insurance

Short & Long Term Disability

Pre-partum, maternity, parental and medical leave

Critical Illness Insurance

Mental Health Wellness Program

Wellness Incentive Program

Retirement Savings Programs with company match

Paid Time Off

14 Annual Holidays

Tuition Assistance

Employee Resource Groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.

Trend Micro Canada has been recognized as one of the National Capital Region's Top Employers. If you're curious to learn more, click the link below to discover why joining Trend Micro could be the perfect career move for you : Trend Micro Top Employer

For applicants in the province of Ontario : Trend Micro Canada is committed to fair and equitable compensation practices. The salary range for this role is CAD $65,000.00 - $80,000.00. A candidate’s final compensation for this position will be determined by various factors to include, but not limited to relevant work experience, skills, and certifications.

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At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe.Trend Micro welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Connect With Us

Don't see the dream job you are looking for? Drop off your contact information and resume. We will reach out to you if we find the perfect fit!

About Us

For over 30 years, Trend Micro's unwavering vision has been to make the world safe for exchanging digital information. Security is our entire focus, and it shows. This single-minded passion has inspired our innovations that keep up with the bad guys despite a changing IT landscape, riskier user behavior, and constantly evolving threats.

We embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. At Trend Micro, we're always looking for top talent and you will work with the best. With us, you have the opportunity to thrive in an industry that is dominating the news worldwide.

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