HR Ops Intern

EQ Bank; Toronto; On-site; CAD 2,066,000 - 3,031,000; Full time

Job summary

EQ Bank is seeking a Human Resources Operations Intern to provide administrative support across HR functions, including data management, onboarding, payroll, and benefits processes. You will gain practical HR operations experience while contributing to efficient, accurate services.

You will work with the HR team to support employee lifecycle activities, handle inquiries, and assist with HR projects and reporting.

Qualifications

• Currently enrolled in a diploma or degree program in HR, Business Administration, Commerce, or a related field.
• Strong interest in HR, Payroll, and employee experience.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Strong verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to handle confidential employee information with professionalism and discretion.
• Ability to work independently and collaboratively in a team environment.
• Demonstrates initiative, curiosity, and a willingness to learn.
• Previous administrative, customer service, volunteer, or co-op experience is considered an asset.

Responsibilities

• Assist HR Administration & Data Management with employee records and HR documentation.
• Support data entry, audits, and reporting to ensure information is accurate.
• Assist onboarding, job changes, and offboarding activities.
• Prepare onboarding and offboarding checklists and tracking tools.
• Support payroll and benefits documentation and inquiries.
• Contribute to HR projects and continuous improvement initiatives.

Skills

Organizational skills

Attention to detail

Communication skills

Discretion/confidentiality

Independent & collaborative work

Initiative & curiosity

Team player

Customer service

Education

Currently enrolled in HR/Business/Commerce degree or diploma

Tools

Microsoft Office Suite

Job description

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving?

The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!

Purpose of the Job

The Human Resources Operations Intern provides administrative and operational support to the Human Resources team across a variety of HR functions. The role assists with employee lifecycle activities, HR systems administration, payroll and benefits support, employee inquiries, and HR projects while gaining practical experience in Human Resources Operations. This position offers an opportunity to develop foundational HR knowledge and contribute to the delivery of efficient and accurate HR services.

The Core Responsibilities Of The Job

HR Administration & Data Management

• Assist with maintaining employee records and HR documentation.
• Support updates and data entry in HR systems.
• Assist with employee lifecycle activities, including onboarding, job changes, and offboarding.
• Support data audits and reporting to ensure information is accurate and up to date.
• Assist with maintaining HR process documentation and resources.

Employee & Stakeholder Support

• Respond to routine employee and manager inquiries and direct requests to the appropriate HR team member.
• Assist with monitoring and managing requests received through the HR shared mailbox.
• Provide administrative support to the HR team.
• Support the delivery of a positive employee experience through timely and professional service.

Onboarding & Offboarding

• Assist with onboarding and offboarding activities and employee communications.
• Support new hire setup, orientation, and documentation requirements.
• Prepare and maintain onboarding and offboarding checklists and tracking tools.
• Support employee lifecycle administration related to hires, transfers, and departures.

Payroll & Benefits Support

• Assist with maintaining employee information that supports payroll and benefits administration.
• Support payroll reporting, audits, and data validation activities.
• Respond to routine payroll and benefits inquiries or upscale as appropriate.
• Assist with employee lifecycle changes that impact payroll and benefits.
• Support payroll documentation and year-end activities as required.

HR Projects & Continuous Improvement

• Support HR projects and initiatives through research, coordination, and administrative assistance.
• Assist with preparing reports, trackers, and HR metrics.
• Support process improvement initiatives and documentation updates.
• Participate in team meetings, training sessions, and learning opportunities to build HR knowledge and skills.

Let’s Talk About You!

• Currently enrolled in a diploma or degree program in Human Resources, Business Administration, Commerce, or a related field.
• Strong interest in Human Resources, Payroll, and employee experience.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Strong verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to handle confidential employee information with professionalism and discretion.
• Ability to work independently and collaboratively in a team environment.
• Demonstrates initiative, curiosity, and a willingness to learn.
• Previous administrative, customer service, volunteer, or co-op experience is considered an asset.

Equitable Bank is an equal opportunity employer and encourages applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the selection process. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.