Associate Director, HRBP, Personal Banking

Kinvie; Toronto; On-site; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Discretionary bonus

RRSP match program

Benefits package (medical, dental, etc

Employee Share Purchase Plan

Maternity/Parental top-up

Generous vacation policy & personal/BD

Career development program

Hybrid work arrangement

Job summary

EQ Bank is seeking an Associate Director, HRBP for the Personal Banking division in Toronto. You will lead talent programs, advise senior leaders, and drive organization design and capability development. The role requires strategic consulting, data-driven decision making, and experience with change management across complex projects.

The position is hybrid, with in-office time at EQ Bank’s Toronto space. You will partner closely with business leaders to craft talent requirements and structures

Qualifications

• Undergraduate business degree.
• Consulting experience preferred.
• 8+ years HR/consulting or HRBP experience.
• People management experience.
• Ability to work strategically with leaders.
• Expertise in organizational design and effectiveness.
• Broad understanding of all HR disciplines and practices.
• Translating business needs into practical HR solutions.
• Strong consulting, critical thinking and analytical capabilities.
• Ability to lead multiple projects and complex deliverables.
• Confident interacting with senior leaders and challenging thinking.
• Effective communication, influencing and coaching.
• Systems thinking to identify solutions and impacts.
• Impactful across diverse communication styles.
• Execution under ambiguity; collaborative mindset.
• Tech and data mindset to advance HR.
• Experience with transformation, project management, agile, and change management is an asset.

Responsibilities

• Partner with leaders to diagnose organization structure, talent gaps and challenges.
• Design and implement talent initiatives to improve outcomes and employee experience.
• Lead HR strategies to foster diversity, inclusion and respect.
• Manage organizational change and talent programs within Commercial unit.

Skills

Consulting experience

People management

Organizational design

HR business partner

Strategic thinking

Change management

Data analytics

Cross-functional collaboration

Communication skills

Agile methodologies

Education

Undergraduate business degree

Job description

Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!

The Work

The Associate Director, Human Resources Business Partner is responsible for leading the design and implementation of people and talent programs as well as consulting on key initiatives and organizational changes across the Personal Banking division. The position will report to the Senior Director, HR Business Partner.

As Associate Director, HRBP, you partner closely with business leaders to build and maintain a thorough understanding of the departmental strategy to inform what people and talent initiatives, role definition and organizational structure are necessary to drive business success. You work with the business to develop talent requirements or initiatives to support and evolve the function’s operating model, talent and culture. You will understand and deliver on the full talent management lifecycle and business initiatives while supporting the Personal Banking leadership to deliver exceptional employee experience.

The role works with senior leaders across the Personal Banking division to attract, develop and retain a high performing team within a high-care, community-oriented and purpose-driven environment that “Drives change in Canadian Banking to enrich people’s lives.”

The Core Responsibilities!

• Partner, advise and coach leaders to diagnose, consult and problem solve on organizational structure, role definition, talent situations and challenges to maximize the effectiveness of their teams to be able to deliver on business outcomes
• Design and implement talent initiatives to achieve business outcomes and optimize the employee experience.
• Lead on HR strategies to ensure we are fostering a diverse, inclusive and respectful environment
• Project manage organizational change and talent programs and initiatives within Commercial, including organizational effectiveness
• Identify and validate talent gaps in the business through data and root cause analysis to build business cases demonstrating costs and ROI’s of talent recommendations
• Provides proactive advice using data, insights and analytics to inform business and talent decision making
• Work with business on organization design and structure.
• Create and execute change management plans to socialize, educate on HR initiatives, policies and procedures for employees and managers in collaboration with Business partners
• Respond to manager inquiries on a day-to-day basis by understanding the context of the situation, advising as necessary, and coaching managers to sustain change
• Lead and manage the annual talent management cycles (Performance, Talent Review, Compensation, etc.) for your client groups.
• Share best practices and industry trends to advance employee capability, develop and attract talent for the future
• Be a SME and a trusted advisor for client groups on talent policies, cycles and initiatives
• People leadership to Human Resources Partner

Let's Talk About You!

• Undergraduate business degree
• Consulting experience, preferable
• 8+ years of progressive work experience in HR, consulting or an HRBP capacity
• People management experience
• Ability to work strategically with leaders
• Expertise in organizational design and effectiveness
• Broad understanding of all HR disciplines and HR program practices
• Applies understanding of business to build viable and practical solutions
• Strong consulting, critical thinking and analytical capabilities
• Ability to lead a program with multiple projects and complex deliverables
• Confidence interacting with senior leaders, and being comfortable challenging their thinking
• Confidence in communicating, influencing and coaching employees and people leaders
• Strong systems thinking and the ability to identify solutions and associated impacts
• Strong impact and influence skills, with the ability to flex to different communication styles
• Demonstrated ability to execute quickly, effectively and consistently
• Exceptional collaborative working abilities and experience
• Action oriented, with the ability to manage and drive through ambiguity as needed
• Curious mindset on use of tech and data to advance the HR function and employee experience
• Experience with transformation, project management, agile methodology and change management would be an asset

What we offer [For full-time permanent roles]

Competitive discretionary bonus

Market leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

Professional development and comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.