HR Operations Analyst

Trans Mountain; Calgary; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Professional development

Career advancement

Competitive pay

Flexible benefits

Pension plan

Team culture

Meaningful work

Industry exposure

Job summary

Trans Mountain Corporation in Calgary seeks an HR Operations Analyst to safeguard the integrity of employee and contractor data across multiple HR systems. You will manage data entry, audits, and process documentation to support accurate data exchange.

Your role includes troubleshooting and resolving import/integration issues, training HR teams, and partnering with HR, IT, and Payroll to align system usage with business needs.

Qualifications

• Post-secondary education in HR, Business Admin or related field.
• Degree in HR or Business Admin preferred.
• CPHR designation is an asset.
• Minimum of one year in HR operations, systems administration, or data management.
• Knowledge of HRIS or equivalent systems.
• Experience with Microsoft Dynamics 365, ADP, SAP SuccessFactors, ServiceNow, OrgPlus is a plus.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Ability to troubleshoot system issues, analyze data, and develop solutions.
• Strong confidentiality and stakeholder management skills.
• Proven ability to manage priorities in a fast-paced environment.

Responsibilities

• Ensure accuracy, security, and compliance of HR data; perform audits.
• Provide day-to-day technical support and training for HR system users.
• Analyze HR workflows using HRIS to identify improvements and automation opportunities.
• Extract and analyze HR data to create reports and insights for decision-making.
• Collaborate with HR, IT, and Payroll to align systems with business needs.

Skills

HR operations

Data management

System troubleshooting

Stakeholder collaboration

Education

Post-secondary education in HR or Business Administration

Degree in HR or Business Administration preferred

CPHR designation is an asset

Tools

Microsoft Dynamics 365

ADP

SAP SuccessFactors

ServiceNow

OrgPlus

Job description

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state‑of‑the‑art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system.

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world‑class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long‑term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled‑worker capacity building in communities and Indigenous groups.

Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities. If you are looking for an opportunity to apply your strengths in an environment that encourages Safety, Integrity, Respect, and Excellence, we invite you to explore this opportunity with us!

Location: Calgary Head Office

Department: Human Resources

Reports to: Team Lead, HR Systems & Operations

Worker Type: Employee

Schedule Type: Full-time

Work Setting: In-office

Trans Mountain is seeking a collaborative, motivated, and values‑driven individual to join our dynamic team as an HR Operations Analyst. In this position, you will be responsible for data entry, auditing, filing, maintaining process documentation, and safeguarding the integrity of employee and contractor data. You will also help troubleshoot and resolve import and integration issues to support seamless and accurate data exchange across HR systems and applications, including Microsoft Dynamics 365, SAP SuccessFactors, Active Directory reporting, organizational charts, and ServiceNow HR catalogue items.

Key Responsibilities

• Ensure the accuracy, security, and compliance of HR data, such as employee records and payroll information, and perform audits.
• Provide day‑to‑day technical support and troubleshooting for users, as well as train HR professionals on how to use the system effectively.
• Analyze HR workflows and use the HRIS to identify opportunities for improvement and automation.
• Extract and analyze HR data to create reports, identify trends, and provide insights that support operational and strategic decision‑making.
• Collaborate with HR, IT, and Payroll to align HR systems with business requirements, operational processes, and projects.

Qualifications And Professional Experience

• Post‑secondary education in Human Resources, Business Administration, or a related discipline.
• Degree in Human Resources or Business Administration is preferred.
• Chartered Professional in Human Resources (CPHR) designation is an asset.
• Minimum of one year of progressive experience in HR operations, systems administration, data management, or a related field.
• Knowledge of an HRIS or equivalent business system.
• Working knowledge of Microsoft Dynamics 365, ADP, SAP SuccessFactors, ServiceNow, and OrgPlus are assets.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to troubleshoot system issues, analyze data, and develop solutions.
• Demonstrated ability to exercise diplomacy and maintain confidentiality when handling sensitive information.
• A track record of delivering high‑quality work, managing competing priorities, and supporting key business processes or operational functions.
• Demonstrated ability to work effectively with colleagues and stakeholders from a variety of backgrounds and levels across the organization.
• Effective communication skills, including the ability to convey information clearly, respectfully, and professionally.
• Proven organizational skills, with the ability to manage priorities, meet deadlines, multitask, and maintain attention to detail in a fast‑paced environment.
• Commitment to inclusive practices and a willingness to contribute positively to a collaborative and supportive workplace culture.

Working Conditions

• Willingness and ability to travel as required.
• May need to provide support outside of regular business hours and/or on the weekend.

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take. Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

A Rewarding Opportunity

We offer

• Valuable experience providing opportunity for professional development and career advancement;
• An opportunity to engage with and learn from some of the most talented and experienced people in the business;
• Competitive compensation;
• Comprehensive benefits programs including flexible benefits, pension and savings plans;
• A place to share a sense of purpose and build relationships;
• Meaningful work that makes a difference;
• An opportunity within the Canadian energy industry.

We value

• The health, safety and wellness of everyone working in our company;
• Meaningful participation from Indigenous and local communities;
• The commitment and resilience of our people;
• Collaboration and achieving success together.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA)

Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility. The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day. We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.