HR Generalist

Kensington Tours; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Kensington Tours is seeking a dynamic Human Resources Generalist to lead HR initiatives in a fast-paced and innovative travel environment. The role encompasses overseeing HR operations, promoting employee engagement, and ensuring compliance with labor laws. This opportunity is ideal for a dedicated professional looking to impact a growing organization.

Qualifications

• 5+ years of progressive HR experience in a global, high-growth organization.
• Experience in Canadian and U.S. employment laws.
• Proven track record of building relationships across all levels.

Responsibilities

• Ensure seamless onboarding and offboarding processes.
• Oversee payroll, benefits, and compliance with employment laws.
• Facilitate training programs and performance management processes.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

Bachelor's degree in Human Resources

HR certification

Tools

ADP

HRIS

Microsoft Office Suite

Job description

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air – their expertise powers our steadfast promise: See the world, differently.

Job Overview:

We are seeking an experienced and dynamic Human Resources Generalist to lead and support HR initiatives that align with our organization’s growth and objectives. This hands-on role involves working closely with the leadership team and HR department to implement best practices, foster a positive culture, and ensure operational excellence. The ideal candidate will possess exceptional organizational skills, and thrive in a fast-paced, entrepreneurial environment.

Key Responsibilities:

• HR Operations:
• Ensure seamless onboarding and offboarding processes, including employee orientation and exit interviews.
• Provide HR support for promotions, transfers, and terminations, adhering to policies and principles.
• Oversee the administration of payroll, benefits, and compliance with Canadian and U.S. employment laws.
• Employee Engagement and Culture:
• Lead initiatives that promote employee engagement, recognition, and alignment with organizational values.
• Administer and enhance programs such as culture surveys, recognition programs, and recreational activities to support internal equity and competitiveness.
• Talent Management:
• Facilitate training programs and performance management processes to drive employee development.
• Support supervisors and leadership in performance management, conflict resolution, and disciplinary actions.
• Compliance and Policy Facilitation:
• Facilitate and maintain HR policies and procedures, ensuring compliance with labor laws and regulations.
• Anticipate and address emerging trends, issues, and risks to maintain a positive and compliant work environment.
• Strategic Contributions:
• Collaborate with senior leaders to align HR strategies with business objectives.
• Provide insights through HR metrics and analytics to inform decision-making and drive continuous improvement.
• Special Projects:
• Support key HR projects such as mergers and acquisitions (M&A) integration, employee engagement surveys, and workforce planning initiatives.
• Manage company-wide events and programs that enhance employee morale and organizational effectiveness.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certification is an asset.
• 5+ years of progressive HR experience, including leadership in a global, high-growth organization.
• Strong knowledge of Canadian and U.S. employment laws and payroll systems.
• Proven track record of partnering with senior leaders and building relationships across all levels of an organization.
• Excellent interpersonal, communication, and presentation skills.
• Proficiency in HR technology platforms (e.g., ADP, HRIS) and Microsoft Office Suite.
• Demonstrated success in driving culture-building initiatives and fostering employee engagement.
• Ability to balance strategic vision with day-to-day operational responsibilities.
• Experience in the travel or tourism industry is an asset.

Cultural Fit:

• Thrives in a fast-paced, entrepreneurial environment with a focus on innovation and continuous improvement.
• Low ego, collaborative team player who is adaptable to change and ambiguity.
• Passionate about building trust, resolving conflicts, and fostering a positive work culture.

This role is an exciting opportunity for a proactive HR professional to make a significant impact on a rapidly growing organization. If you are ready to take on a leadership role in human resources and drive organizational success, we encourage you to apply.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.

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