HR Generalist

Ferrero International S.A.; Brantford; On-site; CAD 65,000 - 85,000; Full time

Job summary

A global food company is seeking an experienced HR Generalist for its Brantford Production Unit. The role demands expertise in employee relations and managing high-volume issues in a fast-paced manufacturing environment. Responsibilities include leading workplace investigations, conflict resolution, and supporting recruitment processes. Ideal candidates have over 5 years of relevant HR experience and a solid understanding of employment law. Join a company that values care, quality, and diversity.

Benefits

Diverse and inclusive culture

Opportunities for development

Accommodations for applicants with disabilities

Qualifications

• 5+ years of HR experience in a manufacturing or industrial setting.
• Proven ability to manage high-volume employee relations issues with professionalism.
• Strong knowledge of employment law and workplace investigations.

Responsibilities

• Serve as a key HR partner to production teams.
• Lead and support employee relations matters.
• Provide guidance on workplace policies and employment legislation.

Skills

Employee relations management

Workplace investigations

Progressive discipline

Conflict resolution

Communication skills

Project management

Tools

SAP SuccessFactors

ADP

PeopleDoc

Job description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role :

Ferrero Canada is seeking a dynamic and experienced HR Generalist to join our Brantford Production Unit. This is a high-impact role for a proactive HR professional who thrives in a fast-paced manufacturing environment and has a strong background in employee relations such as conducting investigations, managing the progressive disciplinary processes, leaves management and conflict resolution. Our ideal candidate has demonstrated experience and a track record of success managing stakeholder relationships.

Main Responsibilities :

As an HR Generalist, you will :

• Serve as a key HR partner to production teams, supporting both hourly and salaried employees.
• Lead and support employee relations matters including :
• Workplace investigations (harassment, health & safety violations)
• Progressive discipline and performance management
• Conflict resolution and termination processes
• Provide guidance on workplace policies, employment legislation, immigration matters and leave management.
• Maintain accurate documentation for investigations, accommodations, and disciplinary actions.
• Collaborate with HR Managers and cross-functional teams (Payroll, Talent, Health & Safety).
• Managing full-cycle recruitment and onboarding for hourly employees.
• Assisting in coordinating company-wide events and activities.
• Lead and or support various HR projects and initiatives as assigned.
• Walk the manufacturing floor daily to build relationships and maintain a pulse on the organization.

Who we are looking for :

5+ years of HR experience in a manufacturing or industrial setting.

Proven ability to manage high-volume employee relations issues with professionalism and discretion.

Strong knowledge of employment law, workplace investigations, and progressive discipline.

Experience with HRIS systems (SAP SuccessFactors, ADP, PeopleDoc preferred).

Ability to work flexible hours, including support during night shifts as needed. Ability to be on site support 5 days a week.

Positive Attitude. You approach your work and the tasks at hand in an optimistic way and you’re enthusiastic about improvement.

Self Starter. You are comfortable owning a task from start to finish and you take the initiative to make continuous process improvements. You observe strict deadlines and hold yourself accountable for your deliverables.

Providing on-demand HR support to your client group and demonstrated experience and a track record of success managing stakeholder relationships will set you apart!

You have excellent communication skills, you approach obstacles with empathy, you have professional maturity and a kind but firm approach to managing stakeholders.

You’re independent, resourceful, and a driven problem-solver

Experience working in cross functional team

Experience managing Projects and programs, and policy development

How to be successful in the role and at Ferrero :

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero Canada will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the HR Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

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