HR Capability Transformation Lead

The Salvation Army; Toronto; On-site; CAD 203,000; Full time

Job summary

A community service organization in Toronto seeks an HR Capability Transformation Lead to drive strategic HR initiatives and transformation. The ideal candidate will have significant experience in HR transformation, strong leadership skills, and a proven track record in implementing technology solutions like Workday and ServiceNow. The salary range for this role is competitive, reflecting the experience and skills of the candidate.

Qualifications

• Minimum ten (10) years’ experience leading HR transformation.
• Experience with large-scale systems implementations essential.
• Demonstrated success in resource management and governance.

Responsibilities

• Spearhead HR transformation initiatives.
• Serve as strategic advisor to HR and business leaders.
• Develop and improve HR processes and policies.
• Identify and implement HR technology solutions.
• Monitor HR tech trends for strategy recommendations.

Skills

HR transformation

Strategic planning

Change management

HR technology

Collaboration

Education

Bachelor’s Degree in Human Resources, Business, or related field

CHRP Certification

Master’s degree

Tools

Workday

ServiceNow

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

The HR Capability Transformation Lead will drive strategic planning and execution of HR transformation initiatives. This leader will leverage HR strategy, technology, process, and policy to deliver organizational value.

The role involves collaborating cross-functionally, streamlining processes, and leading transformational change. Success in this role requires a results-driven mindset, strategic thinking, and the ability to operate in ambiguous, minimally guided environments.

Key Accountabilities:

Lead HR Transformation Strategy: Spearhead both short- and long-term HR transformation initiatives, aligning with The Salvation Army’s mission and values.

Act as Strategic Advisor: Serve as a trusted advisor to HR and business line leaders, understanding organizational goals and driving alignment with HR priorities.

Drive Solution Delivery: Identify, evaluate, and implement HR technology solutions that are simple, scalable, and compatible with existing systems (e.g., Workday, ServiceNow etc.).

Champion Change Management: Overcome resistance to change, foster innovation, and build credibility through early wins and long-term strategic impact.

Design HR Processes and Policies: Develop and improve HR operating models, policies, and employee lifecycle processes that enhance the employee experience.

Enable Future Workforce Capabilities: Identify needed HR capabilities, tools, and leadership roles to support the future of work and workforce experience strategies.

Lead Project Management & Governance: Establish and oversee governance frameworks, ensuring strong project planning, budgeting, and execution across HR and technology.

Collaborate Cross-Functionally: Work closely with IT, architecture, and operations teams to align HR initiatives with broader enterprise goals.

Stay Informed on HR Tech Trends: Monitor internal and external HR trends, including AI and digital innovation, to recommend relevant strategies and technologies.

Promote Cultural Proficiency: Ensure transformation initiatives are sensitive to the organization's maturity, values, and culture, and are designed for sustainable adoption.

Education and Experience Qualifications:

• Bachelor’s Degree in Human Resources , Business, or related field

• CHRP Certification

• Master’s degree an asset

Experience and Skilled Knowledge Requirements

• M inimum ten (10) years’ experience leading the design and implementation of large-scale HR Transformation

• Previous successful implementation of a major HRIS , LMS will be essential. Workday, ServiceNow experience is an asset.

• Significant experience building and managing strategic partnerships and alliances in the technology industry .

• D emonstrated successful experience with governance development and management, resource development, and leading and developing leaders and staff.

Compensation:

The target hiring range for this position is $135,102.26 to $168,877.83 with a maximum of $202,653.39.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.