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The City of Toronto seeks an experienced HR Business Partner passionate about public service to join the People & Equity Division. You'll play a pivotal role in supporting client groups through complex HR matters and lead initiatives that enhance employee engagement and performance management.
Is This Job For You?
The City of Toronto is looking for an experienced HRBP (Human Resources Business Partner) with a passion for public service and excited about the exceptionally unique prospect of working for the largest municipality in Canada. This opportunity will be to join the Relationship Management Team with the City of Toronto’s People & Equity Division (P&E). The Relationship Management Team serves as the City’s strategic human resources partners who help divisions deliver on their organizational goals through their people. The ideal candidate would be passionate about supporting clients through multiple complex matters, big or small, and thrive in environments that require a high degree of creativity, urgency and comfort with ambiguity.
In 2021 the City of Toronto began a broad HR transformation initiative and introduced a Client Relationship Management (HR Business Partnering) function to support leaders in the successful delivery of people management practices and capabilities. Now in 2025, while our team continues its evolution journey, we are looking for a HR Business Partner to join our team – someone that is ready to embrace a diverse portfolio of client groups with 500+ employees, and who is excited by the prospect of also being able to work on and lead projects that will serve the overall evolution of our People & Equity Division.
What Will You Do?
Reporting to the Manager, Relationship Management, you will be responsible for the effective delivery of strategic HR consultation and guidance in key areas including talent management, workforce and succession planning and non-union employee relations for your assigned client groups.
You will drive adoption of the transformed P&E service delivery model and direct clients to the appropriate service channels, when necessary. You will facilitate and embed performance management discipline across client group(s), ensuring consistency of approach and alignment to City-wide program.
The HR Business Partner will engage all areas of the People & Equity Division to provide customized people solutions in alignment with City-wide and Divisional workforce goals and priorities, proactively sharing relevant business insights from client groups.
You will analyze workforce data and analytics to formulate insights and recommendations, and to integrate solutions. In this multifaceted role you will lead initiatives that increase trust, employee engagement, leadership effectiveness and workforce productivity; as well as lead and manageorganizational effectiveness, change and workforce initiatives in alignment with Divisional goals.
You will coach and develop leaders to deliver effective people management capabilities and practices. Keeping current on key talent, you will identify leadership and / or professional development needs and champion HR interventions that improve business performance through people.
Working closely with Recruitment and Talent Acquisition teams in the People & Equity Division, you will support senior leaders in workforce planning to identify talent gap and pipeline requirements to enable efficient recruitment and resourcing processes.
In this role, you will identify opportunities for continuous improvement of people systems, processes, and practices, shaping and driving projects to address any gaps or risk. As a trusted business partner, you will demonstrate commitment to diversity, reconciliation, human rights, accessibility, and equity, recognizing and leveraging individual and team differences as sources of strength, innovation, ideas and insights. You will work equitably with persons of all races, nationalities, cultures, ages, abilities, genders, creeds, and sexual orientation, enabling them to maximize their potential and contributions.
What Do You Bring to The Role?
You have strong human resources experience, working in a complex, preferably unionized environment, in a Business Partner capacity supporting employee groups of 500+. Post-secondary education in Human Resources will be an asset, or an equivalent combination of education and work experience, complemented by your CHRL designation (an asset).
To be successful in this role, you will have functional experience working across multiple human resource disciplines, including compensation / total rewards, organizational design, talent management, employee relations, talent acquisition, performance management, paired with advanced knowledge of employment legislation and labour relations practices.
You bring a strong consulting approach to this role, with demonstrated experience recommending and implementing strategies to enable the successful delivery of progressive and proactive human resources programs and solutions.
Your experience leading and managing change, process redesign and improvement will be instrumental in this pivotal role. Key to your success is demonstration of strong judgement, influencing and coaching skills, paired with a proven ability to initiate, build and nurture strong business relationships.
You are strategic, flexible and solutions focused, with the ability to communicate with confidence at all organizational levels.
What We Offer :