HR Business Partner

Toronto Hydro; Toronto; Hybrid; CAD 101,000 - 126,000; Full time

Benefits offered by this job

Health & dental benefits

Employee Assistance Program

Life insurance

Job summary

Toronto Hydro is seeking an experienced HR Business Partner to support internal client groups across talent acquisition, onboarding, job design and career management. You will advise leaders, resolve people services issues, and help implement staffing and labour relations strategies.

The role requires strong stakeholder management, change management and expertise in unionized environments. A hybrid work model with onsite days supports collaboration and inclusive decision making.

Qualifications

• Undergraduate degree in HR, Social Science, Business or related discipline.
• Five years or more HR experience with consulting in unionized environments preferred.
• Experience as HRBP to diverse client groups; partner with leaders to implement people strategies.
• Experience interpreting collective agreements, supporting grievance/arbitration prep, and/or recruitment in a unionized setting is preferred.
• Certified HR Professional or Leader (preferred).
• Internal/external consulting experience is an asset.
• Knowledge of HR best practices in HR, org development, talent acquisition and labour relations.

Responsibilities

• Collaborate with internal client groups to deliver talent acquisition, onboarding, succession planning, and career management services.
• Serve as first point of contact for leaders seeking HR advice and issue resolution.
• Resolve day‑to‑day problems in people services delivery.
• Plan and execute activities for attracting, developing and retaining talent.
• Manage risks in talent acquisition to meet timelines and diverse top talent needs.
• Provide coaching to leaders on labour relations and collective agreements.
• Conduct employee investigations as needed.
• Support HR strategies and projects across People & Culture.
• Utilize systems to report on client satisfaction and outcomes.
• Draft and update onboarding and recruitment content to enhance the employee experience.

Skills

HR Business Partner

Talent acquisition

Employee relations

Unionized environments

Consulting

Leadership coaching

Stakeholder management

Change management

Negotiation

Microsoft Office

Education

Undergraduate degree in HR / related field

Tools

LinkedIn recruiter

Boolean searches

Microsoft Office

Job description

Expected Salary Range

$100943 - $126179 Annually

Target Variable Performance Pay: 10%

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

Reporting to the Manager, HR Business Partners, the incumbent provides day‑to‑day HR business services support to assigned portfolio of internal business unit client group. They operate as main point of contact for the planning and execution of talent acquisition, onboarding, job design, succession planning and career management and employee relations services to business unit leaders and employees. Collaborates with business unit leaders to effectively and efficiently deliver high-quality services that advance the employee experience. Through the development of a thorough understanding of the operational needs for the business unit they support, the incumbent acts to develop solutions to business unit specific people related matters that balance the unique and/or emerging needs of the assigned client group. The HR Business Partner measures and monitors client satisfaction and results. Contributes to both talent acquisition, onboarding, and employee labour relations program management and support; and participates in People & Culture and departmental projects as a subject matter expert.

Key Responsibilities

• Collaborates and partners with assigned internal client group(s) to deliver efficient, effective and high‑quality services in the areas of talent acquisition, onboarding, succession planning, job design, career management, and employee labour relations.
• Acts as the first point of contact for assigned business unit leaders to obtain human resources advice, consultation to day‑to‑day people services inquiries, and issues to support the employee life cycle.
• Resolves day‑to‑day problems in people services delivery areas.
• Plans and executes key activities for the attraction, development and retention of talent.
• Manages risks at each phase of talent acquisition to support on time, quality outcomes for departmental performance and attract top tier, diverse talent to meet short and long‑term resourcing needs for the organization.
• Provides advice, recommendations and coaching to leaders to support employee labour relations queries and issues, collective agreement interpretation, and attendance and performance improvement initiatives.
• Conducts employee investigations (as needed) to address employee labour relations matters.
• Identifies opportunities and recommends actions to support people services strategies and plans, in consideration of specific client business unit needs and operations.
• Utilizes technology systems and tools to support people services process delivery as per program requirements to confirm and report on client group satisfaction, results, and outcomes.
• Creates professional presentations and reports to consolidate information and recommendations for use in the delivery of people services.
• Drafts and updates talent acquisition and onboarding program content to continually improve the delivery of people services to the organization, create a strong employment brand, attract top‑tier diverse talent to the organization, and advance the employee experience.
• Supports the design, review and testing of new or updated management and technology systems and/or tools for talent acquisition, onboarding, job design, succession planning, career management and/or employee labour relations.
• Supports change management, engagement, and implementation plans for new or updated systems and/or tools.
• Drafts employee labour relations program content to continually improve the delivery of people services to the organization.
• Consolidates and compiles documents to support the escalation and resolution of grievances and arbitrations.
• Reviews historical cases, legislation, and relevant collective agreements and internal documents, working with internal leaders to document evidence to support the successful resolution of grievances and arbitrations, summarizing relevant facts and information to support defensible results.
• Meets with union stewards and representatives to assist with grievance resolution and prepares letters of reply.
• Acts as a subject matter expert to provide advice on People & Culture and/or departmental special projects.
• Participates and engages across the business unit and/or organizational to support project goals and outcomes.

Requirements

• Undergraduate degree in Human Resources, Social Science, Business, or related discipline.
• Five (5) or more years of progressive and relevant human resources experience, with a focus on consulting in unionized environments preferred.
• Demonstrated experience serving as an HR Business Partner to diverse client groups, partnering with leaders to develop and execute people strategies.
• Experience in interpreting collective agreements, supporting grievance/ arbitration preparation, participating in collective bargaining activities, and/or delivering recruitment services in a unionized environment strongly preferred.
• Certified Human Resources Professional or Leader (preferred).
• Internal/external consulting experience (considered an asset).
• Knowledge of human resources best practices (processes and systems) in the areas of human resources, organizational development, succession planning, talent acquisition and strategic sourcing, job design, compensation and employee labour relations.
• Working knowledge of Canadian labour and employment laws.
• Knowledge of or aptitude to learn direct sourcing/talent acquisition skills – experience with LinkedIn® recruiter and Boolean searches.
• Well‑developed business acumen and leadership consultative skills.
• Exhibits discretion with confidential and sensitive information.
• Superior ability to develop and foster business relationships.
• Superior verbal and written communication skills.
• Strong presentation, facilitation and active listening skills.
• Strong problem solving, decision‑making and conflict management skills.
• Strong project management skills.
• Internal consulting skills.
• Strong influence and negotiation skills.
• Change management and stakeholder engagement skills.
• Experience with Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, etc.) is an asset.

Total Rewards

To support the overall well‑being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

• 100% employer paid Health & Dental benefits
• 24/7 access to Employee & Family Assistance Program and Virtual Healthcare
• Company‑paid life insurance and long term disability
• Spending account to support fitness goals (e.g. gym memberships)
• Competitive paid time off (including vacation and parental leave)
• Defined Benefits Pension Plan through OMERS
• Career development and tuition reimbursement
• Exciting employee engagement and appreciation events throughout the year

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision‑making to ensure fairness and consistency.

Accessibility and Application Support

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email [e-mail] or call (416) 542‑8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.