HR Assistant

River Cree Resort & Casino; Alberta; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Human Resources Assistant to join their dynamic HR team. This role focuses on providing exceptional administrative support and customer service in a fast-paced environment. Responsibilities include managing confidential information, assisting with onboarding, and maintaining HR records for a large workforce. With a commitment to a progressive team environment and competitive benefits, this position offers a unique opportunity to contribute to a welcoming workplace culture. If you thrive in a high-traffic setting and possess strong interpersonal skills, this role is perfect for you.

Benefits

Competitive wages and benefits

Shuttle service from West Edmonton

Participation in the 'Circle of Service' program

Progressive team environment

Skilled management team

Qualifications

• 3-5 years of HR experience in a corporate setting.
• Proficient in HRIS systems and report generation.

Responsibilities

• Provide exceptional customer service to associates.
• Assist with onboarding processes and maintain HR documents.

Skills

Interpersonal Skills

HRIS Proficiency

Microsoft Office (Excel, PowerPoint)

Customer Service

Self-Motivated

Education

Grade 12

HR Certificate or Diploma

Tools

Microsoft Dynamics GP

Job description

Overview

Reporting to the Director of Human Resources and supporting the HR team, the Human Resources Assistant provides administrative and HR duties, ensuring exceptional customer service in a welcoming environment for all associates.

Responsibilities

1. Provide a warm, inviting atmosphere for associates
2. Deliver superior customer service to internal and external customers
3. Maintain a passion for excellent service aligned with the organization’s vision
4. Understand and respond to customer needs and wants
5. Encourage mutual accountability and inspire others in service
6. Handle confidential and proprietary information daily
7. Maintain office inventory and order supplies weekly
8. Screen and forward inquiries to HR team members
9. Update organizational chart and company directory as needed
10. Order proxy cards and issue picture IDs for associates
11. Assist with onboarding processes as directed by the Recruitment Specialist
12. Help associates complete background check forms and license applications/renewals
13. Participate in at least one resort-wide committee
14. Manage benefit forms, vacation forms, handbooks, and HR documents
15. Attend weekly HR meetings when possible and serve as recorder
16. Sort, record, and distribute mail and correspondence, keeping logs
17. Assist with correspondence to associates, such as paystub attachments
18. Create and maintain a database for invoices and purchase orders
19. Track associate certificates in Microsoft Dynamics GP and update records
20. Manage new and existing associate data in Microsoft Dynamics GP
21. Support benefits administration, including online updates and changes
22. Participate in weekly orientations, overview of benefits, and deliver orientations if needed
23. Coordinate HR team calendar and room schedules
24. Maintain confidential personnel files for approximately 600 associates
25. Generate reports from HRIS software for various compliance and operational needs
26. Assist the recruiter with orientation materials and facilitate new hire sessions
27. Track internal referrals and ensure timely completion of action forms
28. Attend recruitment fairs as needed
29. Perform general office duties: faxing, photocopying, filing
30. Follow all health and safety requirements to ensure workplace safety
31. Perform other duties as assigned

Qualifications

1. Successfully completed Grade 12
2. Near completion or completion of an HR certificate or diploma
3. 3-5 years of experience in a corporate setting focusing on administrative/HR tasks
4. Experience in a fast-paced, deadline-driven environment
5. Experience in hospitality or gaming industry is an asset
6. Experience managing files for 1200+ employees
7. Proficiency with HRIS systems and report generation
8. Proficient in Microsoft Office, especially Excel and PowerPoint
9. Excellent interpersonal skills
10. Self-motivated, able to work independently and in teams

The role requires working in a high-traffic, fast-paced environment and participating in late shift rotation as needed.

We Offer

• Competitive wages and benefits
• Shuttle service from West Edmonton
• Participation in the “Circle of Service” program
• Progressive team environment
• Skilled management team