HR Analyst III

ICONMA; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A banking company is seeking a HR Analyst III for their Toronto, ON/Hybrid location. In this role, you will provide specialized Learning & Development research and support the execution of large-scale initiatives. Candidates should have experience in L&D coordination, knowledge of LMS systems, and proficiency with tools such as Jira and Confluence. Opportunities for growth and excellent health benefits are available.

Benefits

Health Benefits

Referral Program

Growth opportunities

Qualifications

• Experience coordinating in the L&D space.
• Knowledge of LMS systems for data review and analysis.
• Experience with Jira and Confluence.
• Proficiency with Microsoft Word and Excel, including data extraction.
• Strong verbal and written communication skills.
• Ability to work independently and prioritize effectively.

Responsibilities

• Provide specialized L&D research and evaluation.
• Support execution of large-scale L&D initiatives.
• Manage learner inquiries and attendance records.
• Coordinate with partners and document required actions.
• Support project kickoff materials and vendor onboarding.
• Conduct research for L&D analysis and recommendations.

Skills

L&D coordination

LMS data review and analysis

Jira

Confluence

Microsoft Word

Microsoft Excel

Strong communication skills

Attention to detail

Customer service orientation

Interpersonal skills

Tools

LMS systems

Microsoft Office Suite

Job description

Our client, a banking company, is seeking a HR Analyst III for their Toronto, ON/Hybrid location.

Responsibilities:

1. Provide specialized Learning & Development (L&D) research, evaluation, operations, and reporting to support and advise client businesses; analyze and support the development and execution of L&D solutions.
2. Support Lead Learning Solution Architect (LSA) in executing large pan-portfolio L&D initiatives and complex learning solutions for line of business (LOB) specific initiatives.
3. Assist the Lead LSA in deploying key large-scale programs, including launching quarterly leadership development initiatives, and manage learner inquiries, enrollments, and attendance records in partnership with the Leadership Development Centre of Excellence (COE).
4. Identify and escalate risks to the annual plan execution to the Lead LSA.
5. Coordinate with internal and external partners, organize meetings, document minutes, and follow up on actions required by L&D partners, COE, and Practice Management teams.
6. Support the Lead LSA in preparing project kickoff materials and onboarding vendors for portfolio initiatives.
7. Oversee and submit intakes engaging COE and partners to support L&D annual plan projects, such as engaging LMS team, HR Data & Reporting (DAR), Business Management, Program Support, SSG/Vendor Management, and Delivery teams.
8. Manage ad-hoc LMS requests, collaborating with LMS consultants and course owners to define and approve specifications for program launches.
9. Respond to business requests for learning assets or develop specific competency programs, researching vendor or off-the-shelf solutions as needed.
10. Conduct internal and external research to support L&D analysis and recommendations, including LMS course/curriculum maintenance or retirement and building business cases for portfolio initiatives.
11. Identify and implement process improvements to increase efficiency in delivering learning solutions.
12. Assist with budget reporting and workshop audience analysis for training deployment.
13. Analyze learner engagement and success metrics related to the L&D annual plan.
14. Resolve issues related to course exemptions and functionality within the learning portfolio, liaising with stakeholders to resolve problems.
15. Identify and manage organizational risks, escalating high-risk activities as necessary.
16. Conduct research projects and support the development and delivery of presentations and communications to management and broader audiences.

Requirements:

1. Experience coordinating in the L&D space.
2. Knowledge of LMS systems for data review and analysis.
3. Experience with Jira and Confluence.
4. Proficiency with Microsoft Word and Excel, including data extraction.
5. Strong verbal and written communication skills, attention to detail, customer service orientation, and interpersonal skills.
6. Ability to work independently, prioritize tasks, and manage time effectively.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA supports and encourages the abilities of all persons regardless of race, color, religion, gender, sexual orientation, gender identity or expression, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by law.