HR Analyst - Employee Services

FortisBC; Kelowna; Hybrid; CAD 48,000 - 56,000; Full time

Benefits offered by this job

Flexible work program

Job summary

FortisBC is hiring an HR Analyst to join our Employee Services team. You will maintain accurate employee data, support programs, and deliver reports for decision-making in a fast-paced environment.

You’ll partner with stakeholders, uphold data quality and confidentiality, and contribute to process improvements and system enhancements within Total Rewards and employee services.

Qualifications

• Diploma in Human Resources Management or related discipline with relevant experience.
• Experience supporting HR, employee services, benefits, payroll, pension, or Total Rewards programs.
• Strong analytical, organizational, and problem-solving skills.
• Attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Strong communication, collaboration, and relationship-building skills.
• Customer-focused with discretion when handling confidential information.
• Experience using SAP and HRIS reporting tools, and advanced spreadsheets.

Responsibilities

• Maintain accurate employee information and records to support employee programs.
• Provide guidance to employees and stakeholders on people-related processes and programs.
• Prepare and deliver reports and insights for operational decisions.
• Participate in audits to ensure data quality and compliance.
• Identify process improvements and support continuous improvement initiatives.
• Collaborate with cross-functional teams on projects and system enhancements.
• Protect confidentiality of employee information while delivering high service levels.
• Support Employee Services and Total Rewards programs to meet departmental priorities.

Skills

Analytical

Organizational

Problem-solving

Attention to detail

Communication

Collaboration

Customer focus

Discretion

Education

Diploma in Human Resources Management

Tools

SAP

HRIS

Job description

Branch: Gas

Affiliation: Management & Exempt

Employment Status: Full-Time Temporary

Expected Hiring Range: $34.51 to $40.56 hourly

Short-term Incentive Eligible: Yes

Workplace Flexibility: Yes

Temp Duration: 21 months

Posting End Date: Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

Build a career that supports people and powers communities. At FortisBC, our people are at the heart of everything we do. We're looking for a detail-oriented and collaborative HR Analyst to join our Employee Services team.

Reporting to the Manager, People Analytics & HRIS Optimization, you'll play an important role in supporting employee programs by ensuring people-related information is accurate, reliable, and delivered in a timely manner. You'll help maintain high-quality data, support reporting needs, contribute to process improvements, and provide operational support for key employee total rewards programs.

This is an exciting opportunity for someone who enjoys problem-solving, continuous improvement, and working with a variety of stakeholders in a fast‑paced environment.

In this role, you will:

• Support the delivery of employee programs by maintaining accurate employee information and records.
• Provide guidance and support to employees and internal stakeholders regarding people-related processes and programs.
• Prepare and deliver reports and insights that support operational and business decision‑making.
• Participate in audits, reviews, and activities that ensure data quality, accuracy, and compliance.
• Identify opportunities to improve processes, enhance service delivery, and support continuous improvement initiatives.
• Collaborate with cross‑functional teams to support projects, system enhancements, and organizational priorities.
• Help maintain the integrity and confidentiality of employee information while ensuring a high standard of customer service.
• Provide operational support across Employee Services and Total Rewards programs, contributing to the successful delivery of departmental priorities and services.

What it takes:

• A diploma in Human Resources Management or a related discipline, combined with relevant experience.
• Experience supporting HR, employee services, benefits, payroll, pension, or Total Rewards programs.
• Strong analytical, organizational, and problem‑solving skills.
• Excellent attention to detail and a commitment to accuracy.
• The ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Strong communication, collaboration, and relationship‑building skills.
• A customer‑focused approach with sound judgment and discretion when handling confidential information.
• Experience working with SAP and other HRIS systems, reporting tools, and advanced spreadsheet tools. applications.

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life‑long career development. We also encourage volunteerism and nourish the need to give back to your community.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.