HR Advisor, Service Enablement

TC Energy; Calgary; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

TC Energy is looking for a Senior HR Advisor to enhance operational excellence within their HR Services. The position involves providing advisory support across the hire-to-retire process, analyzing workflows, and improving HR operations. Candidates should have a degree in HR or Business and a minimum of 4 years in HR advisory services.

Qualifications

• Minimum 4 years of experience in HR advisory services and/or process design.
• Strong analytical and data interpretation skills.
• Bilingual capability preferred.

Responsibilities

• Execute high impact Workday transactions for organizational changes.
• Provide advisory support to HR Partners and leaders.
• Analyze transaction patterns and identify bottlenecks.

Skills

Analytical skills

Problem-solving

Critical thinking

Interpersonal relationships

Education

University degree in Human Resources, Business or a related field

Tools

Workday HCM

ServiceNow

Job description

Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you! At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team!

The Opportunity

We are seeking a skilled Senior HR Advisor, Service Enablement, to provide advisory support and system execution across the hire-to-retire process in Workday and ServiceNow. This role will serve as the Core HR Functional SME, analyze complex workflows and implement process improvements that enhance operational excellence within the HR Services team.

What you’ll do

• Execute high impact Workday transactions for organizational changes and workforce management, ensuring data integrity and adherence to HR service level agreements.
• Provide advisory support to HR Partners and leaders based on company HR programs and practices, resolving case escalations and coaching team members.
• Serve as the Core HR process SME, analyze transaction patterns, identify bottlenecks, and collaborate with HRIS on system enhancements.
• Lead and oversee planning, coordination, and change management requirements related to continuous improvement items.
• Create and maintain procedural documentation, ensuring HR Services processes and workflows are accurately captured.
• Drive operational excellence within HR Services, collaborating with cross-functional teams to implement best practices that enhance employee experience.
• Design targeted audits to address recurring Workday transactional errors, maintain accurate data and partner with Internal Audit on SOX compliance processes.
• Support diverse HR initiatives, enterprise-wide programs, and emerging priorities requiring HR Services expertise.
• Work requires application of well-developed human resources knowledge in planning, conducting, and coordinating difficult, responsible assignments on complex issues and/or tasks

Minimum Qualifications

• University degree in Human Resources, Business or a related field.
• Minimum 4 years of experience in HR advisory services and/or process design and improvement.
• Advanced Workday HCM knowledge with strong analytical and data interpretation skills.
• Self-motivated professional who builds strong cross-functional relationships.
• Strong problem-solving and critical thinking skills, with the ability to adapt to change and navigate ambiguity.
• Ability to influence outcomes and guide initiatives to completion.

Preferred qualifications:

• Bilingual capability (Spanish or French)
• In-depth knowledge of TCE's HR programs, policies, practices, and processes
• HR certification (CPHR, SHRM-CP)
• HR ServiceNow Experience

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid

About our business

TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states.

TC Energy is an equal opportunity employer.

Learn more

Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for choosing TC Energy in your career search.

* Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.

* Applicants must have legal authorization to work in the country in which the position is based with no restrictions.

* All positions require background screening. Some require criminal and/or credit checks to comply with regulations.

* TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting [e-mail].