HR Advisor

Dentalcorp; Toronto; Hybrid; CAD 75,000 - 85,000; Full time

Job summary

Dentalcorp is seeking an HR Advisor to provide practical employee relations guidance to leaders, manage cases from intake through resolution, and maintain clear, audit-ready documentation at a multi-site, Toronto-based hub.

The role emphasizes coaching leaders on performance, attendance, conduct, and accommodation processes, with collaboration across Legal, Compliance, and People Services. On-site Monday-Thursday, Friday work-from-home.

Qualifications

• Post-secondary education in HR, IR, business, or related field, or equivalent experience.
• 3–5 years of progressive HR experience, including employee relations, performance management, leaves, and accommodations.
• Experience conducting fact-finding or investigations with objectivity and confidentiality.
• Knowledge of Canadian employment standards and human rights legislation.
• Ability to coach leaders and manage multiple cases with strong follow-through.

Responsibilities

• Manage assigned employee relations cases from intake through closure, providing timely guidance, clear documentation, and consistent follow-through.
• Coach leaders on performance, attendance, workplace conduct, conflict, discipline, policy application, documentation, and employment transitions.
• Conduct fact-finding and workplace investigations within assigned scope, preparing objective summaries and recommendations for review.
• Support accommodations, leaves, disability management, Workers’ Compensation, and return-to-work matters in partnership with leaders, employees, and key stakeholders.
• Identify employment, legal, human rights, compliance, privacy, safety, or reputational risks and elevate complex or sensitive matters appropriately.
• Partner with People Business Partners, Legal, Compliance, Privacy, Health and Safety, People Services, Operations, and external providers as required.
• Maintain accurate, confidential, and audit-ready case records, while identifying trends, documentation gaps, and opportunities to improve advisory tools and processes.

Skills

Employee relations

Case management

Coaching leaders

Investigations

Confidentiality

Documentation

Education

HR/IR/Business degree

Tools

Workday

Case management systems

Job description

The Opportunity

Reporting to the Senior Manager, HR Advisory Services, the HR Advisor provides practical employee relations guidance to Dentalcorp leaders, managing workplace matters from intake through resolution while supporting fair, consistent outcomes and clear documentation.

Who You Are

You are a thoughtful, dependable HR professional who brings sound judgment, confidentiality, and a people-centred approach to employee matters. You assess information objectively, navigate sensitive conversations with professionalism, recognize risk and escalation needs, and take ownership of cases through clear guidance, documentation, and follow-through.

In This Role, You Will

• Manage assigned employee relations cases from intake through closure, providing timely guidance, clear documentation, and consistent follow-through.
• Coach leaders on performance, attendance, workplace conduct, conflict, discipline, policy application, documentation, and employment transitions.
• Conduct fact-finding and workplace investigations within assigned scope, preparing objective summaries and recommendations for review.
• Support accommodations, leaves, disability management, Workers’ Compensation, and return-to-work matters in partnership with leaders, employees, and key stakeholders.
• Identify employment, legal, human rights, compliance, privacy, safety, or reputational risks and elevate complex or sensitive matters appropriately.
• Partner with People Business Partners, Legal, Compliance, Privacy, Health and Safety, People Services, Operations, and external providers as required.
• Maintain accurate, confidential, and audit-ready case records, while identifying trends, documentation gaps, and opportunities to improve advisory tools and processes.

What You’ll Bring

• Post-secondary education in Human Resources, Industrial Relations, Business, or a related discipline, or equivalent experience is required.
• 3–5 years of progressive HR experience, including employee relations, performance management, attendance, conduct, accommodations, leaves, disability management, Workers’ Compensation, return-to-work planning, or HR advisory work is required.
• Experience conducting fact-finding or supporting workplace investigations, with strong knowledge of objectivity, confidentiality, procedural fairness, documentation, and scope is required.
• Working knowledge of employment standards, human rights, accommodation requirements, Workers’ Compensation, and employment-related legislation across one or more Canadian jurisdictions is required.
• Demonstrated ability to coach leaders, manage multiple cases and timelines, recognize risk, and elevate matters appropriately.
• Strong written communication, listening, interviewing, critical thinking, problem-solving, organization, attention to detail, and follow-through skills.
• Ability to remain objective, composed, respectful, and empathetic when handling sensitive workplace matters.
• Experience in a multi-site organization, Workday or case management systems, an HR designation, or workplace investigation training are considered assets.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $75,000 CAD to $85,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This is a new opportunity.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.