HR Advisor

Dentalcorp Health Services LTD.; Toronto; Hybrid; CAD 75,000 - 85,000; Full time

Job summary

Dentalcorp Health Services LTD. in Toronto is seeking an HR Advisor to provide practical employee relations guidance to leaders, managing workplace matters from intake through resolution.

You will coach leaders on performance, attendance, conduct, and accommodations, conduct fact-finding and investigations, and maintain audit-ready case records while collaborating with key stakeholders to ensure compliant, fair outcomes.

Qualifications

• Post-secondary education in HR or related field, or equivalent experience.
• 3–5 years progressive HR experience including employee relations and performance management.
• Experience conducting fact-finding or workplace investigations.
• Knowledge of employment standards and human rights across Canadian jurisdictions.
• Ability to coach leaders and manage multiple cases with timelines.

Responsibilities

• Manage assigned employee relations cases from intake through closure.
• Provide timely guidance, documentation, and follow-through.
• Coach leaders on performance, attendance, conduct, and accommodations.
• Conduct fact-finding and investigations with objective summaries and recommendations.
• Support leaves, disability management, Workers’ Compensation, and return-to-work matters.
• Identify risks and escalate complex matters appropriately.
• Maintain audit-ready case records and identify process improvements.

Skills

Employee relations

Investigations

Coaching leaders

Documentation

Policy application

Confidentiality

Education

Post-secondary education in HR/IR/Business or equivalent

Tools

Workday

Case management systems

Job description

The Opportunity Reporting to the Senior Manager, HR Advisory Services, the HR Advisor provides practical employee relations guidance to Dentalcorp leaders, managing workplace matters from intake through resolution while supporting fair, consistent outcomes and clear documentation.

Who You Are You are a thoughtful, dependable HR professional who brings sound judgment, confidentiality, and a people-centred approach to employee matters. You assess information objectively, navigate sensitive conversations with professionalism, recognize risk and escalation needs, and take ownership of cases through clear guidance, documentation, and follow-through.

In This Role, You Will Manage assigned employee relations cases from intake through closure, providing timely guidance, clear documentation, and consistent follow-through. Coach leaders on performance, attendance, workplace conduct, conflict, discipline, policy application, documentation, and employment transitions. Conduct fact-finding and workplace investigations within assigned scope, preparing objective summaries and recommendations for review. Support accommodations, leaves, disability management, Workers’ Compensation, and return-to-work matters in partnership with leaders, employees, and key stakeholders. Identify employment, legal, human rights, compliance, privacy, safety, or reputational risks and escalates complex or sensitive matters appropriately. Partner with People Business Partners, Legal, Compliance, Privacy, Health and Safety, People Services, Operations, and external providers as required. Maintain accurate, confidential, and audit-ready case records, while identifying trends, documentation gaps, and opportunities to improve advisory tools and processes.

What You’ll Bring

Post‑secondary education in Human Resources, Industrial Relations, Business, or a related discipline, or equivalent experience is required. 3–5 years of progressive HR experience, including employee relations, performance management, attendance, conduct, accommodations, leaves, disability management, Workers’ Compensation, return-to-work planning, or HR advisory work is required. Experience conducting fact-finding or supporting workplace investigations, with strong knowledge of objectivity, confidentiality, procedural fairness, documentation, and scope is required. Working knowledge of employment standards, human rights, accommodation requirements, Workers’ Compensation, and employment-related legislation across one or more Canadian jurisdictions is required. Demonstrated ability to coach leaders, manage multiple cases and timelines, recognize risk, and elevate matters appropriately. Strong written communication, listening, interviewing, critical thinking, problem‑solving, organization, attention to detail, and follow-through skills. Ability to remain objective, composed, respectful, and empathetic when handling sensitive workplace matters. Experience in a multi-site organization, Workday or case management systems, an HR designation, or workplace investigation training are considered assets.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest‑growing network of dental practices. Through industry‑leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position

The salary range for this position is $75,000 CAD to $85,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations.

This is a new opportunity. You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work‑from‑home days. Candidates must be legally eligible to work in Canada.

To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network‑driven, entrepreneurial approach with the knowledge, scale and cutting‑edge technology to transform healthcare in Canada.