Housing Support Worker

YWCA; Prince Albert; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Paid vacation days

Paid sick time

Benefit packages (life insurance,健康,**

5% matching pension plan

Professional development opportunities

Job summary

YWCA Prince Albert is seeking a Housing Support Worker to join the Homeward Bound Oakdale Team. The role involves flexible, compassionate housing support for clients, including case management and outreach services.

Responsibilities include daily record-keeping, transportation to appointments, and facilitating life skills and counseling to help clients live independently with dignity. A three-month probation period applies to all positions.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
• Must pass criminal record check and vulnerable sector check.
• Ability to work independently, and as part of a team.

Responsibilities

• Review communications board, emails and log books at the beginning of each shift.
• Maintain written and computerized records, compile reports, and complete program documents.
• Provide transportation to client appointments.
• Provide culturally sensitive outreach, case management, counseling, and other needed services to clients.
• Provide housing placement, independent living skills, appointment escorts, home visits, and family counseling.
• Aid clients in homes and community to participate safely and independently with dignity and respect.
• Ensure safety, escort unwelcome persons as needed, respond to incidents.
• Notify on-call staff and authorities in accidents or critical incidents.
• Complete critical incident reports.

Skills

Communication

Organization & time management

Teamwork

MS Office

Driver's license

Interpersonal skills

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Full-Time: Permanent Part Time (Guaranteed 20 hours a week)

Reports To: Homeward Bound Oakdale Supervisor/Manager

Housing Support Workers are members of the Homeward Bound Oakdale Team and work together to provide housing support for clients in a flexible, compassionate manner.

Qualifications:

• Relevant experience in human services, supported housing, or with persons with disabilities/addictions.
• Knowledge and understanding of Indigenous culture.
• Must Have a Valid Class 5 Saskatchewan Driver's Licence - those without need not apply.
• Reliable transportation.
• Excellent communication and interpersonal skills are essential.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
• Must pass criminal record check and vulnerable sector check.
• Ability to work independently, and as part of a team.
• Maintain professional boundaries in and out of the workplace as outlined in the YWCA Code of Conduct & Ethics Agreement.
• Demonstrated ability to maintain confidentiality and exercise sound judgement.
• Knowledge of person-centered, trauma-informed care and strength-based approaches.

YWCA Additional Benefits:

• Paid vacation days
• Paid sick time
• Benefit packages (life insurance, health, dental, LTD); Employee pays portion
• 5% matching pension plan
• Professional development opportunities

Duties:

• Review communications board, emails and log books at the beginning of each shift;
• Maintain written and computerized records, compile reports, and complete other program documents (including case notes, statistics, letters, etc.);
• Provide transportation to client appointments;
• Provide culturally sensitive outreach, case management, counseling, and other needed services to clients;
• Provide individually tailored services to each client, ex., housing placement, independent living skills, appointment escorts, home visits, and family counseling;
• Aid clients in their homes and the community to allow them to participate safely and as independently as possible with dignity and respect;
• Assist with building cleanliness and safety- escorting any unwelcome persons from the property when safe to do so, responding to incidents as needed,
• Aware of emergency policies & procedures;
• Assist coworkers when requested;
• Be available for community members for mentorship and consultations;
• Notify appropriate individuals (on-call staff, Supervisor, Manager) and/or Authorities in the event of accidents or other critical incidents
• Ensure critical incident reports are completed;

SPECIFIC PROGRAM RESPONSIBILITIES:

• Conduct daily home inspections of key clients (fire/smoke alarm, safety issues, repairs, etc.) and maintain cleanliness;
• Develop case plans for each of the primary clients, and work with your designated supervisor to ensure yearly Person-Centered plans are completed;
• Help prepare the meal program with other team members with a specific focus on life skill development for clients;
• Support the recreation team in facilitating daily or weekly in-house and community recreational outings and activities focused on skill development;
• Coordinate supports for primary clients including, but not limited to: hygiene, laundry services, budgeting, cleaning, rent, and expenses;)
• Assist with weekly grocery shopping;
• Assist in managing client savings (maintain ledger, safe storage, monitoring);
• Participate in mandatory training such as First Aid, Naloxone, and Med Assist to safely and effectively perform duties;
• Advocate on behalf of clients within the community as needed (ex: vocational or educational programs, appointments);
• Assist clients in transitioning into the program, or out of depending on their individualized plans (setting up an apartment, start-up groceries, organizing, communicating information to the rest of the team)
• At the end of each shift, complete Payworks and client documentation;
• Develop and participate in Homeward Bound community-wide activities;
• At all times, be aware of the Homeward Bound environment and do your part to ensure it is safe, clean and welcoming;
• Other duties and responsibilities as deemed necessary by management, to ensure the effective operation of The Homeward Bound Oakdale program

Probation:

All YWCA Prince Albert positions contain a three-month probation period.