Housing Support Team Member

Alexandra Comm Hlth Ctr; Calgary; On-site; CAD 46,000 - 50,000; Full time

Job summary

The Alex Community Health Centre in Calgary is hiring for a Housing Support Team Member on a full-time contract until December 31, 2026, with potential extension. The role covers moving, general labor, and equipment maintenance, supporting clients in housing-related tasks and disaster response in community settings.

Responsibilities include moves, debris removal, bio-hazard clean-up with training, basic vehicle maintenance, and collaboration with team members to deliver housing-focused solutions

Qualifications

• WHMIS Certification required.
• First Aid (Basic or Intermediate) – CPR & AED within 30 days of hire date; certification must be valid for 6 months.
• Class 5 driver’s license and a clean 3-year driver’s abstract.
• Must be physically fit, agile, and able to lift/carry up to 75 lbs.

Responsibilities

• Moving: assist in completing moves with landlord/client satisfaction; pack and secure goods; organize supplies; basic housekeeping.

Skills

WHMIS Certification

First Aid CPR AED

Driver's license

Physical fitness

Strong communication

Vulnerable sector check

GPS navigation

Team collaboration

Tools

Microsoft Office

Job description

Salary Range: $46,215.00 To $50,369.00 Annually

Are you a dedicated and self-motivated individual who is ready to make a real impact? If so, we invite you to apply!

What We Do

Since 1973, The Alex has been a community-based, not-for-profit organization providing integrated primary health care, community support services, and housing-focused programs to individuals and families who experience barriers to accessing traditional health, housing, and social service systems. Services are grounded in principles of health equity, low-barrier access, trauma-informed practice, cultural safety, harm reduction, and person-centered care.

Reporting to the Housing and Support Logistics Lead, the Housing Support Team Member supports in the areas of moving, housing unit cleanup/restoration, housing unit remediation, and equipment maintenance. The Housing Support Team Member responds to water, fire and smoke damage, mold, biohazards, vandalism, pests and other disaster events.

This is a full-time, contract term position until December 31, 2026, with the possibility of extension.

What You Will Do

Moving

• Assist in completing moves with high degree of landlord/client satisfaction.


• Assemble, pack and secure household goods for safe transportation.


• Organize, stock, and restock necessary supplies for packaging and cleaning.


• Perform general housekeeping duties as required.

General Labor

• Demolition; debris removal.


• CompleteBio-hazards clean-up and removal (training provided).


• Perform light construction tasks.


• Decontaminate equipment or sites to remove bio-hazardous or toxic substances

Equipment Maintenance

• Complete basic vehicle maintenance inspections and cleaning.


• Report any equipment defects for preventive maintenance.

People Interaction

• Assist clients with basic housing tasks.


• Collaborate and work closely with employees in other programs.


• Work well with the team under minor supervision in a fast-paced environment.


• Attend daily/weekly team meetings to contribute to finding housing-focused solutions.


• Perform additional duties as assigned.

What You Bring

• Understanding of the Residential Tenancy Act (RTA), Residential Tenancy Dispute Resolution Services (RTDRS).


• At least one year experience in the Homeless Service Sector is preferred.


• Experience working with vulnerable populations with significant mental health and substance use issues.


• Basic computer skills in Microsoft Office


• Strong communication skills.


• WHIMIS Certification required.


• Must be physically fit, agile, coordinated, and capable of lifting/carrying up to 75 lbs.


• Non-judgmental, patient, friendly, and professional.


• Ability to use GPS and navigate throughout the city.


• Class 5 driver's license and a clean 3-year drivers abstract are required.


• Minimum of 21 years of age and three (3) years of driving experience is required to drive an Alex fleet vehicle.


• First Aid (Basic or Intermediate) – Level C CPR & AED within 30 days of hire date; certification must be valid for a minimum of 6 months upon hire.


• A satisfactory vulnerable sector criminal record clearance check is required.


• Demonstrated knowledge, understanding and commitment to the Truth and Reconciliation Commission of Canada: Calls to Action is preferred.

Work Environment and Hours

• This role involves working from The Alex Community Health Centre: 2840 - 2 Ave SE, Calgary, AB, and individual homes in the community.


• 1.0 FTE (37.5 hrs/week).


• Standard hours are 8:30 am – 4:30 pm, Monday to Friday; flexibility in crisis situations is required.


• Prolonged periods of standing, walking and climbing stairs.


• Requires frequent action involving bending, reaching above shoulder height, kneeling, climbing & carrying items (up to 50 lbs) up/down stairs and ladders.


• Staff may be asked to work in environments with the potential presence of bodily fluids, feces, mold, pests and drug paraphernalia (appropriate PPE provided).


• Frequent time outside in all weather conditions.


• Frequent driving as part of work duties.

Driving on Behalf of The Alex

This position requires the driving of an Alex fleet vehicle. Candidates must show proof of a class 5 driver's license and a clean 3-year drivers abstract. Candidates must consent to the possibility of an annual driver's abstract review to meet our insurance provider’s requirements. Mileage will be reimbursed in alignment with the CRA guidelines. Driving a fleet vehicle at The Alex also requires that staff are at least 21 years of age with a minimum of three (3) years’ driving experience.

The Alex is committed to embedding the principles of equity, inclusion, and diversity across the organization. We are committed to removing barriers to employment that are faced by equity-seeking groups and encourage (but not require) members of these groups to self-identify as such in their cover letters.

In accordance with our strategic priorities, we particularly encourage applications from individuals who self-identify as racialized* or Indigenous (First Nation, Metis, or Inuit).

*The term "racialized" is used here instead of the more outdated and inaccurate terms "racial minority", "visible minority", "person of colour", or "non-White".

For further information about The Alex and its programs, we encourage you to visit our website at www.thealex.ca

At The Alex, we place a high value on strong, ethical, and professional relationships between clients and primary care providers. Clear boundaries are essential to ensuring safe, respectful, and effective care. To protect clients, medical professionals and staff, employees and contractors of The Alex are not permitted to access internal physicians, nurses, mental health clinicians, or other allied health professional services during their employment.

We recognize that some applicants may have had, or may currently have, meaningful care relationships with The Alex at the time of applying. If you are currently a client and wish to continue in our recruitment process, you are asked to disclose your service provider relationship. Should you be hired, you will be required to transition your care to an external provider within your first 90 days of employment and maintain this external care relationship for the duration of your employment. Reasonable extensions of the 90-day deadline may be considered where absolutely necessary and in the sole discretion of The Alex.