Housing Services Manager

M’akola Housing Society; Langford; On-site; CAD 1,000; Full time

Job summary

Une organisation de logement abordable située en Colombie-Britannique recherche un Gérant des Services de Logement pour superviser les opérations, gérer les relations avec les bureaux provinciaux et offrir un service à la clientèle exceptionnel. Le poste est à temps plein avec un salaire compétitif et des avantages sociaux, y compris des congés et un programme de développement professionnel.

Benefits

Congés payés et congés de maladie

Santé et soins dentaires étendus

Programme d'Aide à l'Employé

Programme de développement professionnel

Temps supplémentaire payé entre Noël et le Nouvel An

Qualifications

• Au moins quatre ans d'expérience dans la gestion des personnes.
• Expérience dans un environnement de logement social.
• Expérience avec le public et les clients.

Responsibilities

• Superviser le département centralisé des services de logement.
• Gérer la location, les révisions de loyer et les activités de maintenance.
• Assurer un excellent service aux clients/

Skills

Gestion de personnes

Service à la clientèle

Gestion de la location

Connaissance des communautés autochtones

Education

Certification en gestion immobilière

Diplôme en administration de bureau

Grade 12 ou équivalent

Job description

The Housing Services Manager oversees the centralized Housing Services department and liaises directly with Provincial Regional Offices on matters related to Housing Services. This position has an understanding of all aspects of provincial housing operations including tenancy management, rent reviews, applications, vacancy management, and maintenance activities. The Housing Services Manager provides excellent customer service to internal and external stakeholders while maintaining tact and diplomacy at all times.

This position is full-time, permanent, Monday – Friday, 37.5 hours per week from 8 : 30 am to 4 : 30 pm, based at 104-550 Goldstream Ave Victoria, British Columbia. This position’s wage is $35 per hour.

What We Offer

• Competitive wages and annual reviews
• Paid vacation and sick leave
• Additional paid time off between Christmas and New Years
• Extended health and dental
• Employee Assistance Program (EAP)
• Health & Wellness Program includes $250 / year
• Professional Development Program

Requirements

• Grade 12 or equivalent;
• Rental Property Management Certification Course;
• Office Administration / Office Management certificate / diploma OR MS-Office program or numerous courses in MS-Office;
• At least four years’ experience in people management;
• At least four years' experience working in a social housing environment;
• Extensive experience effectively dealing with customers / public; and
• Experience in and with Indigenous communities would be an asset

Other

• Provide clear Criminal Record Check prior to hiring, costs covered by M’akola
• Willing to participate in personal and professional development
• Follow M’akola Housing Society policies and procedures

To view the full job description and the list of responsibilities,

Who We Are

M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. Our portfolio spans the entire province and involves property management, asset management, Assisted Living, and providing professional consulting services to other service providers. We have energetic and engaged teams. Each member brings a unique approach and skillset, and together we are committed to delivering high-quality service to our tenants and their communities. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work, have a passion for excellence, and are encouraged to achieve their full potential.

MHS is an equal opportunity employer that is committed to an inclusive and barrier-free recruitment and selection processes. Please advise us if you require accommodation if we contact you for an employment opportunity. We deeply appreciate and thank all that apply but only applicants that are selected for this opportunity will be contacted.

Please apply with your Resume and Cover Letter

Only those selected for interviews will be contacted.

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