Housing Manager

Trimark People Solutions; Alert Bay; Hybrid; CAD 67,435 - 79,160; Full time

Benefits offered by this job

Group Health Benefits

Pension Plan

Impact on Indigenous community health

Job summary

Trimark People Solutions is hiring a Housing Manager for the Namgis First Nation. The role involves overseeing housing policies, tenancy, and maintenance, while ensuring services align with community priorities.

The ideal candidate will have experience in property management, a strong commitment to community engagement, and the ability to build trusting relationships. Key responsibilities include managing housing operations, budgets, and supporting the Housing Committee.

This full-time position offers a hybrid work model and competitive salary.

Qualifications

• 1–3 years of experience in property management, ideally including First Nations housing.
• Knowledge of Indigenous on-reserve housing programs and funding agreements in BC.
• Reliable, accountable, and sensitive in handling confidential matters.

Responsibilities

• Oversee Housing Department operations including tenancy administration and dispute resolution.
• Supervise and support housing staff for effective service delivery.
• Develop and monitor annual budgets for compliance with housing funding programs.

Skills

Property management or related field experience

Resident-focused service

Tenant-relations skills

Proficiency with MS Office or Google Workspace

Tools

Housing or asset-management systems

Job description

Housing Manager

Employer: Namgis First Nation

Location: Alert Bay, BC (Hybrid options available minimum 3 days on site)

Worksite: Lands and Infrastructure building

Employment type: Full-time, on-site

Hours of Work: 8:30 am to 4:30 pm (Monday – Friday)

Salary: Level 19. $67,435 to $79,160 per year commensurate with experience

Additional benefits: Pension plan and Group Health Benefits

Reports to: Director of Lands and Infrastructure

About the role

The Housing Manager oversees the Nation’s housing portfolio across policy, tenancy, maintenance, renovations, and new construction. This includes managing budgets and funding agreements, supporting the Housing Committee, and ensuring housing services are delivered in a manner that is fair, transparent, and aligned with community priorities. The role also provides direct supervision to the Housing staff, ensuring the team responds effectively and respectfully to housing needs.

Beyond technical responsibilities, the Housing Manager is a key community‑facing leader. The position requires someone who approaches the work with integrity, humility, and compassion—recognizing that every home represents a family, a history, and a connection to community. The Housing Manager will work closely with tenants, Nation leadership, staff, and the Housing Committee to support day‑to‑day housing operations as well as long‑term planning.

Success in this role is grounded not only in operational expertise, but in genuine care for community members, a commitment to community life, and the ability to build trust through respectful, culturally informed relationship‑building.

Key responsibilities

• Provide overall leadership for Housing Department operations, including tenancy administration, waitlists, allocations, rent reviews, arrears management, and dispute resolution.
• Supervise and support housing staff through clear direction, coaching, and performance management to ensure effective service delivery.
• Plan and oversee maintenance programs, capital repairs, and construction or renovation projects, coordinating inspections, procurement, contractors, and consultants to ensure safety, quality, and timely completion.
• Implement and uphold the Nation's housing policies and housing plan, and prepare reports for the Housing Committee, Chief and Council, funders, and the community as required.
• Develop, manage, and monitor annual budgets, cash flow, and compliance with federal and other housing funding programs relevant to on-reserve housing in British Columbia.
• Maintain accurate and compliant housing systems and records, and foster strong, respectful relationships with community members through clear communication, tenant education, and responsive service.
• Build and maintain strong, respectful relationships with community members through clear communication, tenant education, and responsive service delivery.

Qualifications and Experience

• Minimum 1–3 years of experience in property management or a related field, ideally including First Nations housing, asset management, construction, tenancy services, budgeting, and contractor oversight.
• Demonstrated commitment to resident‑focused service and community engagement, with knowledge of Indigenous on‑reserve housing programs and funding agreements in British Columbia.
• Strong tenant‑relations skills, including allocations, tenancy agreements, arrears management, and dispute resolution.
• Reliable, accountable, and discreet, with the ability to handle confidential and sensitive matters professionally.
• Proficient with MS Office or Google Workspace, and familiar with housing or asset‑management systems.
• Valid Class 5 BC driver’s licence and ability to obtain a criminal record check.

Additional Requirements (however not mandatory)

• First Nations Housing Professionals Association training or designation (FNHP/CFNHP), or willingness to enroll.
• Knowledge of on‑reserve housing programs and experience with CMHC or equivalent Indigenous housing training (maintenance, mould and mildew management, inspections, and program administration).
• Experience coordinating new construction and major renovations in small‑community settings.

What We Offer

• Group Health Benefits and Pension Plan.
• The opportunity to make a direct, lasting impact on the health and sustainability of a vibrant Indigenous community.