Housing & leasing Coordinator

Campus Living Centres; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Off-Campus Housing Coordinator to manage building operations effectively. This role requires strong communication and leadership skills to oversee tenant relations, finance, and maintenance. You will be responsible for ensuring compliance with health and safety regulations, maintaining operational efficiency, and enhancing tenant satisfaction. If you thrive in a dynamic environment and are passionate about property management, this position offers a unique opportunity to make a significant impact in a vibrant community. Join a team that values collaboration and innovation while contributing to a positive living experience for residents.

Qualifications

• Minimum 2 years of industry or administrative experience required.
• Strong communication and leadership skills are essential.

Responsibilities

• Oversee building operations including tenant relations and maintenance.
• Manage finance, sales, marketing, and human resources functions.

Skills

Verbal communication

Written communication

Leadership

Decision making

Project management

Creative problem solving

Education

Recognized College Diploma

University Degree

Job description

Career Opportunities with Campus Living Centres

A great place to work.

Careers At Campus Living Centres

Current job opportunities are posted here as they become available.

The Off-Campus Housing Coordinator oversees all aspects of the building operations including: tenant relations, lease signing, office administration, housekeeping, maintenance, finance, and staff development. The Off-Campus Housing Coordinator must possess strong communication skills, both verbal and written, and demonstrate leadership. The Off-Campus Housing Coordinator must be able to delegate responsibilities, organize projects, and establish priorities consistent with company objectives.

Essential Functions and Basic Duties

Finance

1. Maintain and control operational revenues and expenses
2. Ensure that all collection and control procedures are followed relating to accounts receivable
3. Ensure monthly and other requested reporting is completed accurately and on time

Sales and Marketing

1. Oversee Sales & Marketing initiatives as it relates to lease agreements and tenants
2. Assess and develop target markets
3. Provide direction for direct marketing initiatives for maximizing tenant occupancy
4. Ensure the Property Marketing Plan and vision is up to date and fits with your current market area
5. Creation and implementation of internal sales promotions for maximizing tenant occupancy

Human Resources

1. Direct and supervise, maintaining strong communication with all staff members and internal departments at the property.
2. Ensure legislated policies are followed, including Health & Safety

Administrative

1. Maintain a detailed “Log” to communicate to others
2. Ensure that a Complaint Log is utilized to properly document complaints and responses
3. Organizing the office to ensure all files and information are easily found
4. Coordinate policy changes as they are released corporately.
5. Ensures that the safety, well being, and concerns of all tenants are being met in a respectful and efficient manner
6. Ensures that all required tenant documentation is received

Maintenance

1. Inspect the properties regularly to determine required repairs, maintenance and capital improvements
2. Monitor maintenance costs and compliance on contracts
3. Approval of all maintenance and repairs with vendors, and ensure that the property is being taken care of at all times.
4. Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out
5. Ensures that the property departments are well organized
6. Understands their legal standings in all situations
7. Ensures that all information requests and documents are dealt with immediately
8. Any other duty as assigned by a Supervisor, Director or Executive Committee member
9. Adapt to new ideas and emerging situations
10. Ability to deal with high stress situations
11. Creative problem solving
12. Strong understanding of the residential and condominium markets
13. Strong foundation in leasing & lease negotiations
14. Knowledgeable on the Residential Tenancy Act (RTA)

Health & Safety

1. Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.)
2. Ensure the Personal Protective Equipment required for all subordinates' job is readily available, in good working condition and ensure usage is recorded
3. Ensure all trainings required for each task are identified, documented, and readily available
4. Ensure all WHMIS 2015 regulated supplies and SDS sheets are readily available
5. Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers.

Qualifications

Education: Recognized College Diploma or University Degree

Skills/Abilities:

1. Must possess verbal and written communication skills
2. Must possess decision making ability
3. Must be able to handle multiple projects at once
4. Must be able to provide leadership to staff

Experience Required: Minimum of 2 years industry experience or equivalent administrative experience.