Job Description
Job Description
1. Position Summary and Job Magnitude
The Off-Campus Housing Coordinator oversees all aspects of the building operations including : tenant relations, lease signing, office administration, housekeeping, maintenance, finance, and staff development. The Off-Campus Housing Coordinator must possess strong communication skills, both verbal and written, and demonstrate leadership. The Off-Campus Housing Coordinator must be able to delegate responsibilities, organize projects, and establish priorities consistent with company objectives.
2. Essential Functions and Basic Duties
Finance
- Maintain and control operational revenues and expenses
- Ensure that all collection and control procedures are followed relating to accounts receivable
- Ensure monthly and other requested reporting is completed accurately and on time
Sales and Marketing
Oversee Sales & Marketing initiatives as it relates to lease agreements and tenantsAssess and develop target marketsProvide direction for direct marketing initiatives for maximizing tenant occupancyEnsure the Property Marketing Plan and vision is up to date and fits with your current market areaCreation and implementation of internal sales promotions for maximizing tenant occupancyHuman Resources
Direct and supervise, maintaining strong communication with all staff members and internal departments at the property.Ensure legislated policies are followed, including Health & SafetyAdministrative
Maintain a detailed “Log” to communicate to othersEnsure that a Complaint Log is utilized to properly document complaints and responsesOrganizing the office to ensure all files and information are easily foundCoordinate policy changes as they are released corporately.Tenant Life
Ensures that that the safety, well being, and concerns of all tenants are being met in a respectful and efficient mannerEnsures that all required tenant documentation is receivedMaintenance
Inspect the properties regularly to determine required repairs, maintenance and capital improvementsMonitor maintenance costs and compliance on contractsApproval of all maintenance and repairs with vendors, and ensure that the property is being taken care of at all times.Miscellaneous
Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried outEnsures that the property departments are well organizedUnderstands their legal standings in all situationsEnsures that all information requests and documents are dealt with immediatelyAny other duty as assigned by a Supervisor, Director or Executive Committee memberMeet tight deadlinesAdapt to new ideas and emerging situationsAbility to deal with high stress situationsCreative problem solvingStrong understanding of the residential and condominium marketsStrong foundation in leasing & lease negotiationsKnowledgeable on the Residential Tenancy Act (RTA)Health & Safety
Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.)Ensure the Personal Protective Equipment required for all subordinates' job is readily available, in good working condition and ensure usage is recordedEnsure all trainings required for each task are identified, documented, and readily availableEnsure all WHMIS 2015 regulated supplies and SDS sheets are readily availableEnsure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers.3. Qualifications
Education : Recognized College Diploma or University Degree
Skills / Abilities :
Must possess verbal and written communication skillsMust possess decision making abilityMust be able to handle multiple projects at onceMust be able to provide leadership to staffExperience Required : Minimum of 2 years industry experience or equivalent administrative experience.