Housing & leasing Coordinator

Campus Living Centres; Kitchener; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Housing & Leasing Coordinator to drive sales and marketing efforts for their properties. This full-time role involves managing tenant applications, ensuring optimal occupancy, and maintaining strong communication across departments. The ideal candidate will possess exceptional verbal and written communication skills, demonstrate leadership, and have a solid understanding of the residential market. Join a dynamic team where your contributions will directly impact the success of the properties and enhance tenant experiences. If you are ready to take on a challenging yet rewarding position, this opportunity is perfect for you!

Qualifications

• Minimum 2 years of industry or equivalent administrative experience.
• Strong communication skills and decision-making ability required.

Responsibilities

• Manage sales and marketing initiatives to maximize tenant occupancy.
• Oversee operational revenues, expenses, and ensure compliance.

Skills

Verbal Communication

Written Communication

Leadership

Sales Abilities

Decision Making

Organizational Skills

Education

Recognized College Diploma

University Degree

Job description

Career Opportunities with Campus Living Centres

A great place to work.

Current job opportunities are posted here as they become available.

The Housing & Leasing Coordinator will be primarily responsible for the sales & marketing of the property, and to ensure optimal occupancy at all times. The Housing & Leasing Coordinator will process files/leases, manage the property, update and process tenant applications, answering questions for tenants, and other duties as assigned. The Housing & Leasing Coordinator must possess strong communication skills, both verbal and written, and demonstrate leadership. The Housing & Leasing Coordinator must have strong sales abilities, the ability to organize marketing efforts, and establish priorities consistent with company objectives.

2. Essential Functions and Basic Duties

Finance

1. Maintain and control operational revenues and expenses
2. Ensure that all collection and control procedures are followed relating to accounts receivable
3. Ensure monthly and other requested reporting is completed accurately and on time

Sales and Marketing

1. Oversee Sales & Marketing initiatives as it relates to the property
2. Assess and develop target markets
3. Provide direction for direct marketing initiatives for maximizing tenant occupancy
4. Ensure the Property Marketing Plan and vision is up to date and fits with your current market area
5. Creation and implementation of internal sales promotions for maximizing tenant occupancy
6. Manage, maintain, and ensure success of all social media platforms hitting minimum posts and activity levels on a weekly/monthly basis

Human Resources

1. Direct and supervise, maintaining strong communication with all staff members and internal departments at the property
2. Ensure legislated policies are followed, including Health & Safety

Administrative

1. Maintain a detailed “Log” to communicate to others
2. Ensure that a Complaint Log is utilized to properly document complaints and responses
3. Organizing the office to ensure all files and information are easily found
4. Coordinate policy changes as they are released corporately
5. Drafting and posting building and tenant notices
6. Ensures that the safety, well-being, and concerns of all tenants are being met in a respectful and efficient manner
7. Ensures that all required tenant documentation is received
8. Provide viewings to prospective tenants

Maintenance

1. Inspect the properties regularly to determine required repairs, maintenance and capital improvements
2. Monitor maintenance costs and compliance on contracts and respond to tenant and building maintenance requests
3. Approval of all maintenance and repairs with vendors, and ensure that the property is being taken care of at all times and report preventative maintenance recommendations
4. Vacuum floors throughout building and general cleaning
5. Perform monthly fire and generator testing and inspections
6. Assist with painting and cleaning suites
7. Responsible for the overall esthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out
8. Ensures that the property departments are well organized
9. Understands their legal standings in all situations
10. Ensures that all information requests and documents are dealt with immediately
11. Any other duty as assigned by a Supervisor, Director or Executive Committee member
12. Adapt to new ideas and emerging situations
13. Ability to deal with high stress situations
14. Strong understanding of the residential and condominium markets
15. Strong foundation in leasing & lease negotiations
16. Knowledgeable on the Residential Tenancy Act (RTA)
17. After hours, on-call requirements and respond to all emergencies effectively and efficiently
18. As required, report any suspicious activity and incidents in building, parking lot and perimeter of building

Health & Safety

1. Require employees work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry or loose clothing around moving parts, etc.)
2. Ensure the Personal Protective Equipment required for all subordinates' job is readily available, in good working condition and ensure usage is recorded
3. Ensure all trainings required for each task are identified, documented, and readily available
4. Ensure all WHMIS 2015 regulated supplies and SDS sheets are readily available
5. Ensure hazard identification, labelling, and any additional chemical safety resources and documents are up-to-date and available for all workers

3. Performance Measurements

1. Business & Financial Acumen
2. Self-Development and Appraisal

4. Qualifications

1. Education: Recognized College Diploma or University Degree
2. Skills/Abilities: Must possess verbal and written communication skills
3. Must possess decision making ability
4. Must be able to handle multiple projects at once
5. Must be able to provide leadership to staff
6. Experience Required: Minimum of 2 years industry experience or equivalent administrative experience

5. Working Conditions

1. Hours per Week: 24 hours per week (may need to work more as required)
2. Level of Interruption: High
3. Stress Level: Moderate
4. Travel Outside of Location: Minimal

NOTE: This is a full-time contract position with the potential for extension.