Houseperson

Hotel Equities; Nanaimo; On-site; CAD 28,992,000 - 30,459,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation & Holidays

Career Growth Programs

Reduced Hotel Rates

Job summary

Hotel Equities is seeking a friendly Houseperson to support hotel operations and deliver exceptional service, maintaining clean guest rooms and public areas to uphold brand standards.

You will assist with deep cleaning, handle guest requests with courtesy, and ensure organized work areas while following safety and infection-control procedures.

Qualifications

• Previous housekeeping or hotel experience preferred but not required.
• Ability to follow written and verbal instructions and hotel cleanliness standards.
• Strong attention to detail and time-management skills.
• Ability to work independently and as part of a team.
• Professional and courteous guest-service skills.
• Ability to work flexible hours, including weekends and holidays, as needed.

Responsibilities

• Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
• Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
• Respond courteously to guest requests and special housekeeping needs.
• Handle guest belongings and hotel property responsibly and according to company procedures.
• Maintain housekeeping carts, supplies, and work areas in an organized condition.
• Follow proper chemical handling, sanitation, safety, and infection-control procedures.
• Assist with deep cleaning and special projects as assigned.
• Communicate room status and maintenance needs to appropriate hotel departments.
• Support the team in meeting productivity, quality, and guest satisfaction standards.
• Perform other duties as assigned.

Skills

Attention to detail

Time management

Team player

Guest-service skills

Tools

PMS

Housekeeping room-status systems

Mobile hotel communication tools

Job description

Pay Range

CAD $21.45 - CAD $22.10 /Hr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Houseperson to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Houseperson, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Job Purpose

The Housekeeping position is responsible for maintaining clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. This position supports a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service.

What You'll Do

• Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
• Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
• Respond courteously to guest requests and special housekeeping needs.
• Handle guest belongings and hotel property responsibly and according to company procedures.
• Maintain housekeeping carts, supplies, and work areas in an organized condition.
• Follow proper chemical handling, sanitation, safety, and infection-control procedures.
• Assist with deep cleaning and special projects as assigned.
• Communicate room status and maintenance needs to appropriate hotel departments.
• Support the team in meeting productivity, quality, and guest satisfaction standards.
• Perform other duties as assigned.

Qualifications & Requirements

• Previous housekeeping or hotel experience preferred but not required.
• Ability to follow written and verbal instructions and hotel cleanliness standards.
• Strong attention to detail and time-management skills.
• Ability to work independently and as part of a team.
• Professional and courteous guest-service skills.
• Ability to work flexible hours, including weekends and holidays, as needed.

What We're Looking For

• A dependable team member who takes pride in cleanliness and presentation.
• A detail-oriented professional who works efficiently while maintaining quality.
• A guest-focused associate who responds to requests with courtesy and urgency.
• Someone who demonstrates reliability, professionalism, and accountability.

Physical Requirements

This position requires the ability to:

• Stand and walk for extended periods.
• Bend, stoop, kneel, reach, push, and pull throughout the workday.
• Lift, carry, and maneuver housekeeping supplies and equipment.
• Occasionally lift up to 25 pounds.
• Work with cleaning chemicals and in varying temperatures as required.

Technology & Systems

Experience with the following is preferred:

• Property Management Systems (PMS)
• Housekeeping room-status systems
• Mobile or handheld hotel communication tools

Amazing Benefits At A Glance

• Team-Driven and Values-Based Culture
• Medical, Dental & Vision Insurance
• Paid Vacation, Sick Time & Holidays
• Career Growth Opportunities & Leadership Development Programs
• Reduced Hotel Rates Throughout Our Portfolio

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.