Houseman / Woman

Suttonplace; Halifax; On-site; CAD 30,000 - 40,000; Full time

Job summary

The Sutton Place Hotel in Halifax is seeking a dedicated Houseman/Woman. This role involves maintaining cleanliness and supporting guest requests in a fast-paced environment. Ideal for individuals with attention to detail and excellent communication skills, this position offers a chance to be part of a prestigious hospitality team.

Qualifications

• Must be driven to provide a positive experience to all guests.
• Ability to lift up to 30 pounds.
• Excellent communication skills with guests.

Responsibilities

• Assist with preparing guestrooms to a high standard.
• Ensure public spaces are clean and well presented.
• Respond promptly to guest inquiries and complaints.

Skills

Attention to Detail

Communication

Manual Dexterity

Job description

The Sutton Place Hotels - Halifax, Halifax, Nova Scotia, Canada

Job Description

Posted Tuesday, April 1, 2025 at 3 : 00 AM

Proud to be 100% Canadian-owned, Northland Properties are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Luxurious hotel living with classic European style, The Sutton Place Hotel's luxury hospitality experience has arrived in Halifax. An integral part of Nova Centre, and located in the heart of our city, The Sutton Place Hotel Halifax offers elegant modern charm in a marriage of traditional and contemporary design with the warmth of East Coast Hospitality.

Each of our 262 guest rooms and suites are fully automated with lights, temperature, and fan regulators all accessed through the Allure in-room wall control, iPhone, Android, or manually. Our fully equipped fitness centre, on-site Chop Steakhouse & Bar, and underground parking are a few of the amenities that provide the ultimate in service, comfort, and style unique to our well-appointed location.

Houseman / Woman

The Houseperson must understand his / her role as brand ambassador and must be driven to provide a positive experience to all guests through having meaningful interactions, responding to guest requests with a sense of urgency, and for keeping all public spaces and rooms immaculate.

This is a fast-paced and engaging role; the right individual will have an eye for detail, work well independently, and be great at communicating with our guests.

Job Duties

• Assist with preparing guestrooms to a high standard.
• Ensure public spaces are clean and well presented.
• Assist with evening housekeeping duties such as late stayover requests, converting beds.
• Collect waste and recycling from all public spaces.
• Deliver in-room amenities and linens to guests.
• Assist with laundry duties when required. Respond to guest inquiries, requests, and complaints in a prompt and courteous manner.
• Ensure all lost property items left in guest rooms or public spaces are properly recorded and stored.
• Take personal responsibility for equipment, ensuring it is operated and maintained correctly.
• Maintain an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures.
• Report any maintenance and / or health and safety issues.
• Deliver and retrieve items on loan to guests.
• Ensure security of guest rooms and privacy of our guests.
• Work alongside all other departments in a friendly and professional manner.
• Perform all other duties as assigned or needed.

Work Conditions

• Manual dexterity required to use various cleaning apparatus and supplies.
• Ability to lift up to 30 pounds.
• Regular physical activity including walking, standing, sitting, lifting, crouching, and kneeling.

Additional Information

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

• Applications will not be accepted via email or in person.
• We thank all applicants for their interest in career opportunities with The Sutton Place Hotel; however, only those applicants we wish to interview will receive a reply to their application.
• ABSOLUTELY NO PHONE CALLS PLEASE

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https : / / northland.ca / careers / .

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