Housekeeping Supervisor - The Adara Hotel

The Adventure Group; Whistler; Hybrid; CAD 33,000 - 34,000; Full time

Benefits offered by this job

Food & beverage discount

Adventure group access

Accommodation discounts

Spa discount

Partner discounts

Flexible schedules

Staff events

Career growth

Mountain location

Job summary

The Adara Hotel in Whistler, BC is seeking a Housekeeping Supervisor to lead the housekeeping team and ensure rooms and shared spaces meet our high cleanliness standards.

You will assign daily tasks, supervise staff, manage supplies, and respond to guest requests with a hands-on, organized approach. This role offers competitive hourly pay and attractive staff perks.

Qualifications

• Previous hotel housekeeping experience required.
• Previous supervisory or team lead experience in housekeeping is an asset.
• Strong communication and organizational skills.
• Strong attention to detail and high standards of cleanliness.
• Knowledge of hotel cleaning procedures and safety practices.
• Willingness to support the team and manage priorities.

Responsibilities

• Assigning daily housekeeping tasks and inspecting rooms to ensure standards are met.
• Scheduling the housekeeping team and managing staffing within budget.
• Supporting and training new and existing housekeeping team members.
• Responding to guest requests and housekeeping concerns.
• Investigating and resolving guest complaints related to housekeeping.
• Monitoring inventory and ordering cleaning supplies and equipment.
• Coordinating laundry and monitoring costs.
• Screening applicants and assisting in hiring decisions.
• Joining in with cleaning duties when needed.
• Cooperating with other hotel teams to satisfy guest requests.

Skills

Supervisory experience

Communication skills

Organizational skills

Attention to detail

Guest service mindset

Multitasking

Weekend/holiday availability

Job description

Housekeeping Supervisor - The Adara Hotel

Adara, Whistler, BC, CA

6 days ago Requisition ID: 1609

Salary Range: $24.00 To $25.00 Hourly

Who We Are

At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.

Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.

The Opportunity

As Housekeeping Supervisor at the Adara Hotel, you’ll help keep the hotel running smoothly by leading the housekeeping team and making sure our rooms and shared spaces are consistently clean, comfortable and ready for our guests.

You’ll be hands-on in the day-to-day operation, from assigning rooms and checking standards to supporting the team, managing supplies, and responding to guest requests. You’ll be someone the team can rely on to keep things organized, jump in when needed, and make sure the job gets done properly.

Wage and Perks of the Job

• $24 - $25 hourly wage based on qualifications and experience
• 50% off food & beverage at all Gibbons venues
• Adventure perks: 50% off The Adventure Group for you and 20% off for your friends & family
• Accommodation discounts: 25% off at The Adara Hotel and Gibbons Life Condos
• Wellness perks: 20% off at The Spa at Whistler
• Exclusive partner discounts at local Whistler businesses
• Flexible schedules and a supportive team culture
• Access to community events and staff appreciation nights
• Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
• Immersive work environment steps from the mountains - we take our core purpose of "Have Fun" very seriously.

What You Bring to the Table

• Previous hotel housekeeping experience required
• Previous supervisory or team lead experience in housekeeping is an asset
• Strong communication and organizational skills
• Strong attention to detail and high standards of cleanliness
• Knowledge of hotel cleaning procedures, safety practices and room inspection standards
• A proactive, hands on approach and willingness to support the team when needed
• Comfortable giving direction, managing priorities and keeping the team organized
• Guest focused with the ability to respond to requests and concerns professionally
• Ability to multitask and stay organized in a busy hotel environment
• Flexible availability, including weekends and holidays

Your Days Will Look Like

• Assigning daily housekeeping tasks and inspecting rooms to make sure our cleanliness standards are met
• Scheduling the housekeeping team, arranging coverage when needed and keeping staffing within budget
• Supporting and training new and existing housekeeping team members
• Responding to guest requests, questions and housekeeping concerns
• Investigating and resolving guest complaints related to housekeeping
• Monitoring inventory and ordering cleaning supplies, equipment and other housekeeping essentials
• Coordinating laundry and keeping an eye on laundry and supply costs
• Issuing cleaning supplies and equipment to the team and making sure everything is used and stored appropriately
• Screening housekeeping applicants and providing recommendations around hiring, promotions, transfers and dismissals
• Jumping in with cleaning duties when the team needs an extra hand
• Working closely with other hotel team members to coordinate guest requests and resolve issues
• Taking on other duties as reasonably directed

Sound like a fit?

If you enjoy being hands on, keeping things organized and helping a team do their best work, this role is for you!

At Gibbons Whistler, our core values-Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!