Housekeeping Supervisor

Hampton Inn & Suites, Charlottetown; Charlottetown; On-site; CAD 32,000 - 42,000; Full time

Job summary

Hampton Inn & Suites, Charlottetown is seeking an experienced housekeeping supervisor to manage daily operations, train staff, and ensure rooms and public areas meet quality standards.

You will oversee cleaning schedules, inventory, and coordination with Front Office to align cleaning with guest check-ins and departures while maintaining high cleanliness and courtesy for guests.

Qualifications

• Secondary (high) school graduation certificate or equivalent experience.
• Experience within a Housekeeping role.
• Good communication and organizational skills.
• Experience within the hospitality industry.

Responsibilities

• Ensure housekeeping areas are run effectively and adequately resourced.
• Lead, train and supervise housekeeping staff on a floor or designated area.
• Assess inventory, assign cleaning and inspect rooms.
• Verify and report status and/or discrepancies of rooms.
• Manage stock control of cleaning products, chemicals and laundry.
• Monitor lost and found property and stockrooms.
• Develop proactive relationship with Front Office to coordinate guest check-ins/departures.
• Perform housekeeper duties as needed.
• Maintain high standards of cleanliness and ensure staff are polite and guest-focused.
• Assist in performance evaluation of housekeeping staff.

Skills

Oral Communication

Problem Solving

Working with Others

Attention to Detail

Effective Communication

Honesty

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Duties and Responsibilities

• Responsible for ensuring all housekeeping areas of responsibility are run effectively in line with standards and that the department is adequately resourced in line with business requirements.
• Lead, train and supervise housekeeping staff on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.
• Assess inventory of, assign for cleaning and inspect rooms.
• Verify and report status and/or discrepancies of rooms
• Manage the stock control of all cleaning products, chemicals and laundry
• Monitor lost and found property and stockrooms
• Assisting with the development of a proactive relationship with the Front Office and ensuring that all rooms are cleaned in conjunction with guests’ check-in / departures.
• Perform housekeeper duties as needed.
• Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and looking after guests’ needs
• Assist in performance evaluation of housekeeping staff as needed.

**There may be other duties and responsibilities associated with this job or position

Qualifications and Requirements

• Secondary (high) school graduation certificate or equivalent experience.
• Experience within a Housekeeping role.
• Good communication and organizational skills
• Experience within the hospitality industry

Tagged as: 62024

Essential Skills:

• Computer Use
• Oral Communication
• Problem Solving
• Working with Others

Soft Skills:

• Attention to Detail
• Effective Communication
• Honesty
• Reliability

Hard Skills:

• Cleaning Services
• Customer Service
• Hospitality Services
• Quality Control

Digital Skills:

• Microsoft Excel
• Microsoft Word

Languages:

• English