housekeeping supervisor

Crust Craft Inc. Production Supervisor – Full Time

Crust Craft seeks a safety-focused Production Supervisor to drive continuous improvement across all plant operations (production, sanitation, quality, maintenance, safety, and warehousing). This key role leads a team in a fast-paced, multi-shift environment, ensuring high-quality product output and optimized efficiency. Strong leadership, communication, and problem-solving skills are essential.

Key Responsibilities :

Leadership & Team Development :

• Develop, lead, and coach associates through effective training, recognition, and performance feedback (including annual reviews). Direct hourly associates for efficient facility operation.
• Foster a positive and productive work environment within a multi-cultural setting.
• Effectively communicate with all shift associates and work groups, providing information and instruction as needed to address problems and maintain effective working relationships.
• Apply company policies, associate handbook guidelines, disciplinary procedures, and hiring processes as needed.
• Manage staff scheduling to meet production needs, including breaks, job rotations, and shift assignments within a multi-shift environment. Provide line relief as needed.

Safety Leadership :

• Champion a zero-injury work culture by actively promoting and enforcing all Health & Safety and GMP protocols. Serve as a role model for safe work practices.
• Ensure the presence of at least two trained first aid attendees per shift.
• In emergency evacuations, prioritize employee safety by ensuring equipment shutdown (when possible) and coordinating the evacuation.
• Monitor and maintain a safe working environment, holding employees accountable for safety performance.
• Foster an organization-wide commitment to employee health and safety through front-line involvement, education, empowerment, and change management.
• Actively participate in safety audits, hazard identification, and corrective actions, promoting preventative approaches.
• Conduct timely and accurate accident investigations and implement necessary follow-up actions.

Production Management :

• Drive key performance indicators (KPIs) for the area of responsibility (line speeds, efficiency, waste, labor costs, compliance to schedule, etc.).
• Monitor performance measurements and implement corrective actions as needed.
• Verify the production line setup (from formula screen to packaging) at the start of each product run and during changeovers.
• Follow the production process through each station (mixing to packaging) at start-up and product changeovers.
• Supervise machinery, equipment, and tools, promptly reporting defects to maintenance and QA. Ensure defective items are removed from service.
• Optimize product changeovers by providing sufficient time for packaging coordinators and QA to complete necessary setup and checks, preventing errors.
• Ensure proper completion of deviation reports and follow up on corrective actions. Enforce that temporary repairs require QA approval.
• Oversee end-of-shift cleanup and shift change management.
• Document and maintain accurate records related to associate performance, product quality, daily reconciliation, health and safety, production reports, and payroll.

Quality Assurance :

• Work in partnership with the Quality Assurance department to prevent and resolve quality issues. Ensure adherence to all quality requirements, including GMPs, HACCP, SOPs, specifications, etc.
• Collaborate with QA to maintain superior product quality and adherence to food safety standards.
• Ensure all food safety, quality, and labeling checks are performed during product changeovers.

Efficiency and Optimization :

• Review daily production wage cost reports to identify opportunities for efficiency improvements.
• Complete daily wage cost and DPR reports and submit them electronically at the end of each shift.
• Manage time zone edits for production employees including overages on breaks.
• Actively participate in and lead the implementation and execution of continuous improvement initiatives.
• Encourage that English is the primary language spoken in the plant.
• Direct key personnel to dedicate 5-10 minutes at the end of each shift to review documentation and perform housekeeping duties.
• Work in partnership with the Maintenance department to assist in the prevention and rectification of breakdowns.
• Strong leadership and supervisory skills.
• Excellent written and verbal communication skills in English.
• Effective problem-solving and decision-making abilities.
• Self-driven and results-oriented.
• Solid understanding of Good Manufacturing Practices (GMP).
• Knowledge of health and safety standards, regulations, supervisory responsibilities, and best practices.
• Ability to multitask and prioritize in a fast-paced, multi-shift environment.
• Managing difficult conversations with team members

Qualifications :

• Minimum 3 years of experience in food processing or manufacturing in a related industry, with a minimum of 2 years of supervisory experience.
• Excellent interpersonal skills.
• Must have a flexible schedule to work any shifts (Day, Afternoon and Night), and potentially overtime and weekends.

Please submit resume to Production Manager by email to

Deadline to submit : Friday, April 04, 2025